Manoir D'Youville

Hotels
Independent
498, boul. D'Youville Île Saint-Bernard, Chateauguay, Quebec, J6J 5T9 , Chateauguay , CA

Facilities

Elevator
Gift shops or newsstand
Conference space
Cross-country skiing nearby
Hiking/biking trails nearby
Ski storage
Television in common areas
Arcade/game room
Free breakfast
Multilingual staff
See all facilities

Review Highlights

Pros:
Location
Breakfast
Cons:
Cleanliness
Room Size
Service Issues

Categories

Cleanliness
4.94
Dirty towels and complaints about bugs suggest cleanliness issues.
Service
7.91
Some positive mentions of staff, but also reports of rudeness and poor communication.
Location
8.45
The location received positive feedback for its beauty and uniqueness.
Room Quality
5.4
Rooms described as small with shared facilities and issues like bugs.
Amenities
5.93
Limited amenities; issues identified with air conditioning and shared bathrooms.
Value for Money
6.39
General sentiment of being overpriced given the issues.
Food and Beverage
8.44
Breakfast received favorable reviews, considered a strong point.
Overall Experience
6.91
Mixed reviews overall; some had a great time, but many faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:20

Property Description

Ski-In/Ski-Out Access
The hotel offers the convenience of ski-in/ski-out access, perfect for winter sports enthusiasts looking for a hassle-free experience.

Dining and Entertainment
Indulge in delicious meals at the on-site restaurant, grab snacks from the snack bar/deli, and unwind with a drink at the bar/lounge after a long day of activities.

Amenities and Services
Enjoy a range of amenities, including a 24-hour fitness center, seasonal outdoor pool, complimentary wireless internet, and concierge services. Additionally, take advantage of the business center, conference facilities, and multilingual staff for a comfortable stay.

Ready to experience a perfect blend of leisure and adventure? Book your stay at Manoir D'Youville today for a memorable getaway!

Important information:

  • The seasonal pool will be open from June 23 to September 04.
  • Pool access available from 10:30 AM to 7:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

Cleanliness: 4.94
Service: 7.91
Location: 8.45
Room Quality: 5.4
Amenities: 5.93
Value for Money: 6.39
Food and Beverage: 8.44
Overall Experience: 6.91
A
Ali
10
Pros:

Great stay great location

2025-10-12 via Nuitee
J
joanne family
8
Pros:

The room was tiny. No tv or air conditioning , but it was clean. It was by the waterside. The bistro/restaurant just outside the hotel was fabulous.

2025-10-11 via Nuitee
B
Bhargav partner
6
Pros:

Property is at a beautiful location but condition of property is old & in bad shape.

2025-10-04 via Nuitee
E
Erin partner
10
Pros:

Na

2025-09-26 via Nuitee
R
Ray
2
Pros:

This is a hostel, not a hotel. Its a converted convent that poses as a hoyel, but your room is nothing but a bed and a sink. Communal bathrooms and showers.
Breakfast was good though.

2025-09-26 via Nuitee
E
Erin partner
10
Pros:

The lakefront view was spectacular with plenty of unique searing. There was flora and fauna in abundance. The history of the island is well preserved and presented.
The natural preservation is outstanding, including the trails with audio tour.
Great holiday from start to finish!!

2025-09-15 via Nuitee
M
Mahmoud family
2
Pros:

Hi, I was really unhappy with the place I booked because the room was full of bugs and I couldn't sleep, so we slept in the car and in the morning we spoke to the manager who was very rude and since it was booked through this site, I decided to pursue a refund request. Please refund my money.

2025-09-14 via Nuitee
K
Kelly
10
Pros:

We were pleasantly surprised by the simple eloquence of the property. Everything was clean and tidy. The breakfast was more than adequate. The location and history make this an ideal place to stay.

2025-09-05 via Nuitee
G
Graham
2
Pros:

Don't arrive at night, maze to get in. Nothing's marked easily. They don't make it apparent there is shared bathroom like a hostel. If you want to change rooms, good luck using your debit or visa card (no tap, then they double charged my debit card). No TVs in the rooms which are the size of closets. Stench all down the hallway, where the walls are super thin and people like to hang out in the halls all night to talk. When issues arise, I was told nothing could happen until tomorrow. Parking lot is not secure. Window AC units if your lucky to get an AC room. Have a nice view of my car..... A cheap motel would 1000x better then this place. Never left a bad review before but what an awful experience for a hotel which looked so great....online. I was in town for business, finally had a night away from the kids and then yeah what an absolute let down from calling to getting into a "room".

2025-09-02 via Nuitee
Z
Zachariah friends
8
Pros:

I didn't like that we got moved into a very hot room with no air conditioning.

2025-09-02 via Nuitee
P
Paul
4
Dirty towels.
Pros:

The towels smelled like dog smells so I felt dirtier after a shower. So as I was walking by the cleaning cart I learned why.

2025-09-01 via Nuitee
S
Sean partner
8
Pros:

Great place enjoy it a lot

2025-08-31 via Nuitee
H
Hans
6
Pros:

I like the place, the toilet and shower was outside of the room I didn’t like it, no customer service I stayed there for three days no one came to anything

2025-08-31 via Nuitee
Z
ZHI JUN family_with_children
10
Pros:

I like the beautiful and quite surrounding of the hotel.

2025-08-29 via Nuitee
J
James partner
10
Pros:

The location was great

2025-08-27 via Nuitee
E
Eileen
2
Pros:

No air conditioner

2025-08-19 via Nuitee
M
Margaret
4
Older, SMALL rooms with shared facilities.
Pros:

The grounds are beautiful, restaurant great, breakfast buffet good, staff excellent. But rooms were too small -- make sure you read the description before booking. Shared showers and bathrooms (men and women) -- they have separate stalls, but lots of bugs in these areas. Many rooms were lacking A/C. They gave us wrong room to start, then moved us to far end of the hall, making a long walk for bathroom facilities. No TVs in room and we barely had room for our two suitcases. From start to finish, we had some problems, including giving us room keys that didn't work, so it took us about an hour to get working keys and the correct room. Showers weren't working properly. Handicapped bathroom near reception had a non-working sink and, although it seemed to have a locking door, it didn't lock. We left a day early as it was just not conducive to a comfortable stay.

2025-08-18 via Nuitee
A
Aminata
10
Pros:

Le cadre est agreable et vraiment convivial.

2025-08-17 via Nuitee
U
Utthara family
8
Pros:

Superb surroundings and good relaxing place for a couple. The staff is super friendly. Breakfast is with good food. Nice n clean.

2025-08-04 via Nuitee
B
Blagojce
4
Pros:

Very nice and quiet , no bathroom in the rooms, terrible smells. Nice around the property.

2025-07-30 via Nuitee