Che Suites Playa

Hotels
9.1 (646 reviews)
Coral Negro 249 L6 Mz15 Playacar Fase 1 , Playa del Carmen , mx

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Varied maintenance conditions

Categories

Cleanliness
7.99
Some reviews mentioned issues with cleanliness, specifically in the shared kitchen and bathrooms.
Service
9.96
Numerous mentions of friendly and helpful staff, particularly Jessica.
Location
10
Central location close to the beach and main attractions, highly praised.
Room Quality
8.95
Rooms generally described as comfortable and spacious.
Amenities
8.98
Amenities mentioned positively, although some functionality issues noted.
Value for Money
8.94
Good pricing in relation to location and quality.
Food and Beverage
8.49
Not extensively reviewed, standard for this hotel tier.
Overall Experience
9.47
Overall good experience despite a few cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:49

Property Description

Luxurious Stay in Playa del Carmen

Chic Accommodations: Experience comfort and style in our non-smoking rooms equipped with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even boast a private balcony for stunning views.

Convenient Facilities: Guests can enjoy a shared lounge, kitchen, and sun terrace during their stay. The tour desk and luggage storage make exploring the area a breeze.

Prime Location: Situated just steps away from Playa del Carmen Beach, our hotel is also close to Playacar Beach and major transportation hubs. Book your stay at Che Suites Playa Adults Only for a memorable getaway.

Important information:

Check-in time is from 3pm to 6pm. Please let the property know if you will be arriving after 6pm. Otherwise, your reservation will be canceled.

Check-in after hours have a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 646 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
S
Solis • solo_traveller • mx
10
Pros:

La ubicación y la habitación bien

Cons:

Un poco de calor en la sala

2026-06-06 • via Nuitee
C
Camille • solo_traveller • fr
10
Pros:

- L'emplacement, le confort. J'ai eu une grande chambre, ce n'était qu'un hôtel d'étape après mon vol. Mais le confort et le calme ont fait que j'ai bien récupéré de la fatigue du voyage.

Cons:

Rien

2026-06-03 • via Nuitee
J
Juan Daniel • solo_traveller • mx
10
Pros:

Estuvo muy bien todo

Cons:

Antes hacían desayuno por un buen precio pero lo quitaron

2026-05-22 • via Nuitee
U
U-lsztn • solo_traveller • gb
10
2026-05-19 • via Nuitee
M
melanie • couple • es
8
2026-05-16 • via Nuitee
S
Sıla • solo_traveller • tr
8
Good Stay (if you can sleep with noise:)
Pros:

Location was pretty good. Beautiful tea options in the kitchen..

Cons:

They organized a party in the kitchen it was so loud all the time actually I really do not know why…

2026-05-13 • via Nuitee
A
Antje • solo_traveller • de
9
Wir kommen gern wieder
Pros:

Hervorzuheben sind die Menschen, die das Che betreiben, insbesondere Miguel. Stets ansprechbar, hilfsbereit, zuvorkommend und super freundlich. Die Gastfreundschaft ist großartig.
Das Zimmer war groß und hatte viel Platz. Kühles Wasser stand über einen Wasserspender zur Verfügung. Die Lage ist sehr gut. Nahe am tollen Strand Playacar und nah an der 5th Avenue.

Cons:

Ein kleiner Kühlschrank im Zimmer wäre wünschenswert, allerdings konnte der Hauptkühlschrank im Gemeinschaftsbereich genutzt werden.

2026-05-13 • via Nuitee
A
Angel Gabriel • solo_traveller • mx
10
2026-05-10 • via Nuitee
N
Nan • couple • ar
10
Alojamiento excelente en todos los puntos de vista.
Pros:

Todo excelente

Cons:

Nada

2026-05-10 • via Nuitee
E
Edgardo Daniel • solo_traveller • ar
10
Excelente!
Pros:

Muy comoda la suite en cuanto a instalaciones. También al tener una cocina nos permitió algo de flexibilidad en las comidas.
El personal es un 10 ! Una atención buenísima!

2026-05-03 • via Nuitee
B
brigitte • solo_traveller • fr
9
Pros:

Le personnel était très sympa
Mike était accueillant et efficace.
L'emplacement proche du centre mais au calme.

2026-05-02 • via Nuitee
J
Jenna • solo_traveller • ca
10
2026-04-24 • via Nuitee
E
Erik • solo_traveller • us
10
2026-04-22 • via Nuitee
A
ALESSIO ALTEA • solo_traveller • it
9
2026-04-21 • via Nuitee
I
Isabel • couple • us
10
Pros:

The check-in process was super smooth thanks to the staff contacting us to plan when we would arrive so that they could show us around and make sure that we felt oriented. The bed was super comfy and the room had everything we needed. The location is really great - quiet and tucked away, yet steps away from downtown playa. The price was unbeatable too!

Cons:

There is no elevator which was no problem for us but it may not be accessible to all. The staff helped us to bring our bags upstairs!

2026-04-09 • via Nuitee
M
Marie Eve • couple • ca
8
Bon qualité prix et bon service
Pros:

Bien situé, hôtes efficaces et professionnels.prix honnête

Cons:

La place a besoin d’amour. La piscine et la terrasse auraient besoin d’un rafraîchissement. Les serviettes dans la chambres étaient en pauvre état. Mais tout de même propre

2026-04-08 • via Nuitee
G
Giuliani • couple • it
9
Pros:

La posizione è la camera è la sua terrazza, letto comodo e accogliente.

Cons:

Il bagno in generale, stretto e poco funzionale.

2026-04-07 • via Nuitee
D
Dominic • couple • at
9
Super Lage, sicher & nettes Personal
Pros:

Schöne Unterkunft mit einer tollen Dachterasse. Die Lage ist super, um in das Zentrum zu kommen, an den Strand, zum Bus oder zur Fähre.

Cons:

-

2026-04-03 • via Nuitee
C
Christine • couple • de
10
2026-03-31 • via Nuitee
E
EMILIANO • couple • mx
10
2026-03-28 • via Nuitee