Connaught Lodge

Hotels
8.4 (1475 reviews)
32 West Hill Rd, West Cliff , Bournemouth , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Tired decor
Temperature issues
Limited breakfast options

Categories

Cleanliness
8
Overall cleanliness was noted, but some reviews mentioned tired decor in common areas.
Service
8.6
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Location praised for proximity to beach and restaurants.
Room Quality
8.3
Rooms generally well-rated but some issues with temperature and decor noted.
Amenities
8.5
Amenities such as the spa and pool were positively mentioned.
Value for Money
8.4
Considered good value, especially with deals available.
Food and Beverage
8.4
Breakfast and restaurant meals were well-received with some minor critiques.
Overall Experience
8.5
Most guests reported satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities
The 4-star Connaught Lodge offers guests access to the Bluewater Spa at the sister hotel, featuring a swimming pool, spa pool, gym, sauna, steam room, and deluxe beauty and massage therapy suites.

Gourmet Dining
Guests can indulge in a culinary experience at the award-winning AA Rosette Connaught Brasserie, known for its fresh, locally sourced ingredients. The Gin Bar offers a wide selection of over 100 gins for a unique drinking experience.

Prime Location
Centrally located on Bournemouth's West Cliff, just a short walk from the beach and town center, Connaught Lodge is the ideal choice for travelers looking to explore the vibrant shops, restaurants, bars, and nightlife of the area.

Book your stay at Connaught Lodge for a luxurious and unforgettable experience in Bournemouth!

Important information:

Full payment is required on arrival by the hotel.

If you are bringing children to Connaught Lodge, you must let the lodge know at the time of booking, stating the age of the children.

Please note that this property cannot accommodate hen and stag parties.

Please inform the property if any of the guests are children, so the rooms can be set accordingly. Please note that extra fees will be applied for children.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8.4
Based on 1475 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.5
J
Jonthan solo_traveller gb
9
Pros:

It was really good 👍

Cons:

Parking fee a bit high

2026-08-15 via Nuitee
E
Emilie couple gb
5
Stay at the Hotel not the Lodge
Pros:

The Connaught Hotel is very nice with spa facilities, the brasserie looks very nice and the food was great.

Cons:

We stayed in the Connaught Lodge attached to the Connaught Hotel, which is a run-down hotel in needs of refurbishment. The bathroom was very old with a cheap curtain, old carpet and furniture and the door barely closed. Breakfast was very cheap compared to what you could expect from the Connaught Hotel. Disappointing.

2026-08-15 via Nuitee
K
Kevin solo_traveller gb
7
Very basic, will return if desperate
Pros:

If covered my needs for a one night stay as I was fishing in Poole

Cons:

Paying for parking, telling me it’s a non cash hotel then expecting me to conjure out of thin air a £1 coin for the swimming pool lockers !!!

2026-08-14 via Nuitee
I
Ihsan couple gb
1
Catfish, the place is a legit catfish
Pros:

Nothing at all, the hotel wasn’t even what we picked or expected

Cons:

First of all, booking said it was sea and then when we arrived the hotel said they don’t do sea view, second we stayed in another building from the main hotel which was really stressful as that’s not what we paid for and felt so disappointed with this, was told to check out if we didn’t like what we booked but I’m from London, I can’t just book another place on the day, every was mainly booked and if I did try it was double the price of what we already had paid

2026-08-14 via Nuitee
A
Arooj family_with_children gb
8
2026-08-14 via Nuitee
B
Becky family_with_children gb
4
Great location for Bournemouth beach but very expensive for what you get.
Pros:

The location of the hotel is fantastic, less than 5 minutes from the beach.

Cons:

The hotel is very dated, the shower is merely a trickle and really needs replacing. Travelling with children and they advertise a hotel swimming pool but only after booking were we told children can’t use the pool between 9am-6pm.

2026-08-13 via Nuitee
P
Panayiota extended_group gb
6
Comfortable stay
Pros:

Good location

Cons:

The rooms were very old fashioned and need renovating. I hadn’t realised at the time the the lodge was next to the Commaught Hotel which was a renovated and more modern property.

2026-08-12 via Nuitee
M
Montague-Johnstone solo_traveller gb
10
Fun , good value for money. Excellent service
Pros:

It was clean and tidy , lovely facilities All the staff members were friendly and courteous and made the stay really pleasurable

Cons:

Nothing it was great

2026-08-12 via Nuitee
M
Martha couple gb
3
Not the best experience and won’t be coming back
Pros:

The pool and spa facilities were good.
The lady on checkout was lovely.

Cons:

Honestly, from the start we had a bad experience. When we first arrived, we went to the main desk to check in and the guy at the reception was very rude to myself and my partner. (we are unsure whether this is due to the fact that we are a lesbian couple but we came to this conclusion due to the fact that he wasn’t treating anybody else at the desk like this ) He gave us no information about where to go or what direction to get to our room or whether there was lift access (which is needed due to my disability)
Once we arrived at our room, we found that it was dirty, the carpet had not been hoovered and the bedside tables had crumbs on it. ( this didn’t bother us that much as the bedding was clean and so was the bathroom).
We then decided to go for a dip in the pool before we ate some dinner, again the guy at reception was rude when we asked for towels and directions to the pool. We had a lovely time in the pool and then once we left the pool, we went back to reception as we remembered that we forgot to ask about dinner reservations. We were told that there was no food / room service again me and my partner felt like this was articulated in a particularly rude way.
I do you want to add that the lady at reception the next day was delightful and extremely helpful however due to the experience the previous day we will not be coming back and not recommending to any of our friends.

2026-08-12 via Nuitee
C
Carole couple gb
10
Helpful staff and great breakfast would like to come back again.
Pros:

We had a large room and comfortable large bed. Close to restaurants and the beach.

2026-08-12 via Nuitee
T
Terry couple gb
9
Pros:

Breakfast

Cons:

Stairs

2026-08-11 via Nuitee
J
Julie solo_traveller gb
7
Very central location with good facilities on hand for leisure
Pros:

Very central , friendly staff

Cons:

Very poor internet connection but was resolved and the toilet didn’t flush very well poor water supply. Very small hot room but did have A/C

2026-08-11 via Nuitee
D
Daniela solo_traveller gb
10
Fantastic
Pros:

Totul a fost excelent.
Personalul ,curatenia ,comfort .
Multumesc🥰

2026-08-11 via Nuitee
Çiğdem family_with_children fr
7
Pros:

Odamız gayet temizdi. Kahvaltıdan memnun kaldık. Çalışanlar çok yardımcı ve güler yüzlüydü.

Cons:

Odalarda mini buzdolabi olmaması bizi şaşırttı.

2026-08-11 via Nuitee
P
Paul couple gb
5
We were given twin beds when we booked a double room and this trip away was for our anniversary.
Pros:

The breakfast was good

Cons:

Our room was not very clean

2026-08-10 via Nuitee
A
Andy couple gb
9
For pleasant and happy stay
Pros:

Very kind and helpful staff. Great selection for dinner.

2026-08-09 via Nuitee
M
Mike family_with_children gb
7
Pleasant enough!!
Pros:

Location - close to beach

Cons:

Lodge bedrooms a bit tired/dated

2026-08-09 via Nuitee
I
Ibrahim family_with_children tr
8
2026-08-09 via Nuitee
D
Dave family_with_children gb
9
2026-08-08 via Nuitee
N
Nazmi family_with_children gb
6
nice people but facilities a problem
Pros:

Proximity to the beach. Close to restaurants. coffee and water in the room

Cons:

aging facility. Aircon did not work despite reporting it. Weekend wedding means loud music till 12am. Children cannot use the indoor pool between 12 pm and 6pm which is a major problem if one has a child and not able to use the facilities. Would have been better to have this information before booking to make an informed decision.

2026-08-06 via Nuitee