Connaught Lodge

Hotels
8.4 (1414 reviews)
32 West Hill Rd, West Cliff , Bournemouth , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Tired decor
Temperature issues
Limited breakfast options

Categories

Cleanliness
8
Overall cleanliness was noted, but some reviews mentioned tired decor in common areas.
Service
8.6
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Location praised for proximity to beach and restaurants.
Room Quality
8.3
Rooms generally well-rated but some issues with temperature and decor noted.
Amenities
8.5
Amenities such as the spa and pool were positively mentioned.
Value for Money
8.4
Considered good value, especially with deals available.
Food and Beverage
8.4
Breakfast and restaurant meals were well-received with some minor critiques.
Overall Experience
8.5
Most guests reported satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities
The 4-star Connaught Lodge offers guests access to the Bluewater Spa at the sister hotel, featuring a swimming pool, spa pool, gym, sauna, steam room, and deluxe beauty and massage therapy suites.

Gourmet Dining
Guests can indulge in a culinary experience at the award-winning AA Rosette Connaught Brasserie, known for its fresh, locally sourced ingredients. The Gin Bar offers a wide selection of over 100 gins for a unique drinking experience.

Prime Location
Centrally located on Bournemouth's West Cliff, just a short walk from the beach and town center, Connaught Lodge is the ideal choice for travelers looking to explore the vibrant shops, restaurants, bars, and nightlife of the area.

Book your stay at Connaught Lodge for a luxurious and unforgettable experience in Bournemouth!

Important information:

Full payment is required on arrival by the hotel.

If you are bringing children to Connaught Lodge, you must let the lodge know at the time of booking, stating the age of the children.

Please note that this property cannot accommodate hen and stag parties.

Please inform the property if any of the guests are children, so the rooms can be set accordingly. Please note that extra fees will be applied for children.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 1414 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.5
R
Robert solo_traveller gb
8
Overall another excellent stay at the Connaught.
Pros:

I was given a free upgrade on arrival to a small double room which was very comfortable.
The breakfast selection was excellent as always - I've been coming to the hotel for 15 years!
I had dinner in the dining room 2 out of 4 nights and the food and service were excellent. I used to eat in every night but now the menu is fixed with no specials on offer beyond the catch of the day I tend to ring the changes and eat out a couple of nights.

Cons:

The 'catch of the day' turned out to be salmon. I don't think this was caught in the English Channel somehow. Interestingly in nearby Poole a variety of local caught fish seem to be on offer. so perhaps a little bit more imagination on this would be a good idea together with the odd special on the menu to encourage people to eat in. It was noticeable that the restaurant was relatively empty. Would it be a good idea to ask people when they check in 'would you like to book a table for dinner'. If they ate in once they might get the idea that the food is good and return for more. Just a thought.

2026-07-04 via Nuitee
M
Mervyn couple gb
6
2026-07-04 via Nuitee
J
Julia solo_traveller gb
5
2026-07-03 via Nuitee
G
Gail couple gb
8
Pleasant enough but bed too firm
Pros:

The room was a decent size, linens were good quality, huge bathroom and air conditioning. Hotel facilities were good with a bar, restaurant and spa. Breakfast was pretty good, plenty of choice and the cooked elements were NOT greasy.

Cons:

The main issue was the bed, it was very firm and we both had a poor night’s sleep. The pillows were also too firm. Out bed at home is firm but this was next level.
The staff, while friendly, did not seem very organised and the sharing of information such as the location of our bedroom had to be dragged out of them.
Finally, I was shocked to be asked to pay £12 parking because I had booked through this site.

2026-07-02 via Nuitee
O
Oliveira solo_traveller gb
9
Pros:

I had a wonderful stay at this hotel. The location is great, making it easy to get around. The rooms are very clean, comfortable, and well maintained.

The staff are incredibly polite, professional, and courteous, always making guests feel welcome. A special thank you to Rio, the waiter in the restaurant, who truly makes all the difference with his excellent service, kindness, and attention to detail.

I highly recommend this hotel and would be happy to stay here again.

Cons:

Overall, I had a very pleasant stay. The only things I missed were an ocean view and some live music to create a more relaxing and enjoyable atmosphere. Those small touches would make the experience even more memorable.

2026-06-30 via Nuitee
G
Gina family_with_children gb
4
Location is great for an overnight
Pros:

location is good

Cons:

dirty, swimming pool was musky

2026-06-29 via Nuitee
W
Webb family_with_children gb
8
2026-06-29 via Nuitee
N
Nigel couple gb
8
Lovely stay, beautiful beach.
Pros:

For breakfast they had Danish pastries and croissants which were lovely as well as fruit salad which was also very nice.

Cons:

The hot breakfast wasn’t very warm and the bread did the toast wasn’t the freshest.

2026-06-29 via Nuitee
M
Marta solo_traveller gb
9
2026-06-27 via Nuitee
J
James solo_traveller gb
8
2026-06-26 via Nuitee
L
Louisa solo_traveller gb
10
2026-06-26 via Nuitee
B
Benjamin couple gb
9
2026-06-25 via Nuitee
A
Agnieszka family_with_children gb
9
2026-06-25 via Nuitee
D
Derek solo_traveller gb
10
Amazing breakfast!
Pros:

The room was very clean, well equipped with a large Tv and a very comfortable bed. The buffet style breakfast was amazing with full english and continental available

Cons:

The breakfast room could do with being bigger as I found it a bit cramped and chaotic

2026-06-24 via Nuitee
K
Kim family_with_children gb
10
2026-06-23 via Nuitee
S
Sara couple gb
8
2026-06-23 via Nuitee
C
Connor solo_traveller gb
1
2026-06-23 via Nuitee
G
Giovanni solo_traveller gb
10
Pros:

Fantastico

2026-06-23 via Nuitee
G
Giovanni solo_traveller gb
10
Pros:

Great hotel.

2026-06-21 via Nuitee
A
Anna family_with_children gb
5
If you don’t care about the standard of the rooms and food then it is a great base near to the beach.
Pros:

Location is great. Staff are nice. Spa treatment was great in the sister hotel next door.

Cons:

The lodge is run down and needs refurbishment. The breakfast is repetitive and some items not edible - eg hash browns were rock hard. You have to pay £12 extra for parking per day which is also scarce and not guaranteed. The cards to the rooms stop working so had to go back to the reception multiple times to have them coded again.

2026-06-19 via Nuitee