Connaught Lodge

Hotels
8.4 (1497 reviews)
32 West Hill Rd, West Cliff , Bournemouth , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Tired decor
Temperature issues
Limited breakfast options

Categories

Cleanliness
8
Overall cleanliness was noted, but some reviews mentioned tired decor in common areas.
Service
8.6
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Location praised for proximity to beach and restaurants.
Room Quality
8.3
Rooms generally well-rated but some issues with temperature and decor noted.
Amenities
8.5
Amenities such as the spa and pool were positively mentioned.
Value for Money
8.4
Considered good value, especially with deals available.
Food and Beverage
8.4
Breakfast and restaurant meals were well-received with some minor critiques.
Overall Experience
8.5
Most guests reported satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities
The 4-star Connaught Lodge offers guests access to the Bluewater Spa at the sister hotel, featuring a swimming pool, spa pool, gym, sauna, steam room, and deluxe beauty and massage therapy suites.

Gourmet Dining
Guests can indulge in a culinary experience at the award-winning AA Rosette Connaught Brasserie, known for its fresh, locally sourced ingredients. The Gin Bar offers a wide selection of over 100 gins for a unique drinking experience.

Prime Location
Centrally located on Bournemouth's West Cliff, just a short walk from the beach and town center, Connaught Lodge is the ideal choice for travelers looking to explore the vibrant shops, restaurants, bars, and nightlife of the area.

Book your stay at Connaught Lodge for a luxurious and unforgettable experience in Bournemouth!

Important information:

Full payment is required on arrival by the hotel.

If you are bringing children to Connaught Lodge, you must let the lodge know at the time of booking, stating the age of the children.

Please note that this property cannot accommodate hen and stag parties.

Please inform the property if any of the guests are children, so the rooms can be set accordingly. Please note that extra fees will be applied for children.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8.4
Based on 1497 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.5
J
Jonathan • solo_traveller • gb
7
Pros:

The hotel was in a great location.

Cons:

The carparking charges, £12 a night that we weren't told about until we had booked the room.

2026-09-18 • via Nuitee
K
Kathryn • solo_traveller • gb
5
Great location but very tired, expected better from a best western
Pros:

Staff were super friendly. Great location to the beach and close to my work. Room was very spacious.

Cons:

Lots of wear and tear - especially in the bathroom. Bathroom needs lots of attention to tidy up and remove moldy areas.
Breakfast was suitable but could have had better selection and been fresher (i expected better from a best western).
No sound proofing at all. I could hear everyone coming in and out the building, up the stairs, all the doors going, conversations /coughing in surrounding rooms, even people switching light switches - made it difficult to get good night sleep when staying in the area for work.
Pillows and quilt need updating.. very flat.

2026-09-16 • via Nuitee
A
Andrew • couple • gb
6
2026-09-16 • via Nuitee
S
Steve • couple • gb
4
Not the best.
Pros:

clean

Cons:

shower in room was awful, spa jacuzzi didn’t have much power from the jets, spa showers - the button had to be pressed every few seconds so you didn’t have time to wash yourself properly - then it went freezing cold every so often. Reception drakes wasn’t manned all the time when we needed more milk andrea bags for the room as they weren’t properly stocked in the room in the first place.

2026-09-16 • via Nuitee
M
Michael • couple • gb
8
a very relaxing and pleasant short stay, very quiet and comfortable, would definitely come again.
Pros:

Excellent Breakfast and friendly staff, very relaxed atmosphere, lots of comfy seats everywhere in the lobby and lounge

Cons:

Water in the Shower and Sink in the bathroom would not run cold... staff member attended, but it made little difference, its obviously a plumbing problem ,but it made the shower too hot to stay in.
Also the shower tray was extremely slippery underfoot, my wife almost had a fall, it does need a shower anti slip mat.
My wife went to the swimming pool and when she returned the hairdryer in the room did not work, the staff member cleaning the bedrooms found her another one ok.

2026-09-15 • via Nuitee
M
Marconi • couple • gb
3
2026-09-15 • via Nuitee
K
Kevin • solo_traveller • gb
5
Pros:

Staff and breakfast

Cons:

Shower, decor and price.

2026-09-14 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-09-08 • via Nuitee
P
Paul • couple • gb
7
2026-09-08 • via Nuitee
M
Miriam • solo_traveller • gb
9
Pros:

Very friendly and helpful staff

2026-09-06 • via Nuitee
S
Stephen • couple • gb
10
Great experience
Pros:

Great facilities

2026-09-06 • via Nuitee
L
Lidia • couple • gb
9
2026-09-06 • via Nuitee
S
Sarah • solo_traveller • gb
9
Chilled vibe at The Connaught
Pros:

The staff, particularly Thomas and Ezekiel, were friendly, professional and accommodating. The breakfast was great. The pool and gym were both clean and good facilities. Our suite was comfortable and I was grateful for the coffee maker. The shower was excellent. I had asked for a quiet room and got what I requested. The hotel has a chilled vibe and the music played in the bar contributes to that

Cons:

The bedside lamps could be better; they don't give sufficient light for reading, even at the highest setting

2026-09-06 • via Nuitee
S
Suki • couple • gb
10
Totally relaxing stay
Cons:

The decor the comfortable the staff were lovely and friendly location was brilliant and got a very good deal

2026-09-04 • via Nuitee
R
Rocher • couple • gb
8
A lovely relaxing place to get away from the hustle
Pros:

They were very good keep up the good work

Cons:

The property was light and airy and very modern

2026-09-03 • via Nuitee
L
Laura • couple • gb
7
It was a nice hotel just a shame about the beds being to firm
Pros:

It was clean and good location to walk down to the pier/beach.

Cons:

The beds were very uncomfortable too firm, we didn’t really get a good night sleep for our 2 night stay

2026-09-03 • via Nuitee
K
Katherine • family_with_children • gb
6
2026-09-02 • via Nuitee
R
Raziyeh • couple • gb
8
Pros:

Great location

Cons:

The lift was too small.

2026-09-02 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-09-02 • via Nuitee
H
Helen • couple • gb
8
Overall the hotel is lovely and the spa facilities was nice and relaxing.
Pros:

Central to everything nearby such as the town centre, beaches and restaurants.

Cons:

The mattress on the bed was slightly uncomfortable and would have preferred to have one double bed with a mattress rather than two single beds pushed together which split the mattress in the middle making it uncomfortable.

2026-09-02 • via Nuitee