Connaught Lodge

Hotels
8.4 (1333 reviews)
32 West Hill Rd, West Cliff , Bournemouth , gb

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Tired decor
Temperature issues
Limited breakfast options

Categories

Cleanliness
8
Overall cleanliness was noted, but some reviews mentioned tired decor in common areas.
Service
8.6
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Location praised for proximity to beach and restaurants.
Room Quality
8.3
Rooms generally well-rated but some issues with temperature and decor noted.
Amenities
8.5
Amenities such as the spa and pool were positively mentioned.
Value for Money
8.4
Considered good value, especially with deals available.
Food and Beverage
8.4
Breakfast and restaurant meals were well-received with some minor critiques.
Overall Experience
8.5
Most guests reported satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities
The 4-star Connaught Lodge offers guests access to the Bluewater Spa at the sister hotel, featuring a swimming pool, spa pool, gym, sauna, steam room, and deluxe beauty and massage therapy suites.

Gourmet Dining
Guests can indulge in a culinary experience at the award-winning AA Rosette Connaught Brasserie, known for its fresh, locally sourced ingredients. The Gin Bar offers a wide selection of over 100 gins for a unique drinking experience.

Prime Location
Centrally located on Bournemouth's West Cliff, just a short walk from the beach and town center, Connaught Lodge is the ideal choice for travelers looking to explore the vibrant shops, restaurants, bars, and nightlife of the area.

Book your stay at Connaught Lodge for a luxurious and unforgettable experience in Bournemouth!

Important information:

Full payment is required on arrival by the hotel.

If you are bringing children to Connaught Lodge, you must let the lodge know at the time of booking, stating the age of the children.

Please note that this property cannot accommodate hen and stag parties.

Please inform the property if any of the guests are children, so the rooms can be set accordingly. Please note that extra fees will be applied for children.

Additional fee for visitor's charge of £2.40 which is not included on any bedroom rates.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 1333 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.5
A
Andrew • solo_traveller • gb
9
2026-04-03 • via Nuitee
B
bacon • couple • gb
8
2026-04-01 • via Nuitee
A
Annette • couple • gb
10
Pros:

Big room

Cons:

We could hear next doors tv

2026-04-01 • via Nuitee
C
christy • couple • gb
7
Enjoyable
Pros:

The breakfast was ok but there could have been more on the plate, restaurant was nice and the spa was also enjoyable.

Cons:

The room not locking and having to move rooms.

2026-04-01 • via Nuitee
K
Keryn • solo_traveller • gb
4
Awful
Pros:

Good sized room.
A lovely man working in the bar area showed me how to access the ‘outhouse’ at the back of the property so I could find my room from the main hotel. Again, no signage, no instruction and very poor at night.

Cons:

Shower was scolding hot and couldn’t be used.
Was sent to a room at the back in a separate building, front door was out of order with minimal signage telling you were to go to access the property or indeed the room. Had to go through the gardens.
Receptionist was not friendly and not helpful and didn’t tell me anything about the hotel, breakfast or where anything was. In the morning she didn’t seem bothered that I couldn’t have a shower at all during my stay.
Would not stay here again.

2026-03-31 • via Nuitee
A
Anna • couple • gb
4
Pros:

Close to the beach

Cons:

Standard very poorly. Small parking,

2026-03-30 • via Nuitee
M
Matthew • couple • gb
10
2026-03-25 • via Nuitee
C
Colin • solo_traveller • gb
7
2026-03-23 • via Nuitee
C
camara • couple • gb
8
2026-03-22 • via Nuitee
M
Małgorzata • couple • pl
10
Pros:

Food, Spa and rooms were fantastic.

Cons:

Nothing.

2026-03-22 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Lovely upgrade to main hotel, Lovely staff and facilities and great breakfast.

Cons:

Nothing

2026-03-16 • via Nuitee
R
rodham • couple • gb
3
We wouldn’t stay again due to issues above plus we had to pay £13.00 to park in a car park due to the lack of parking bu
Pros:

The bed was comfortable and the room was clean

Cons:

No parking , the lift wasn’t working, the door to the lodge was broken . We couldn’t use the restaurant !

2026-03-15 • via Nuitee
P
Patricia • solo_traveller • ie
8
What a shame as we live this hotel.
Pros:

Staff and location of hotel.

Cons:

We were placed on the top floor if the Annexe when there was no lift working even though there were many empty rooms on lower floors. So we had to yank everything up and down all 4 floors. Nit good and nit necessary.

2026-03-14 • via Nuitee
J
Jake • solo_traveller • gb
5
2026-03-12 • via Nuitee
H
Helen • family_with_children • gb
4
There are better places to stay in Bournemouth
Pros:

Main hotel was lovely, pool and spa was also great. Lovely to see aircon in room that worked. It was lovely sitting in front of open fire with a coffee, the bed was quite comfortable allowing for a good night sleep.

Cons:

Decor in the Lodge was shabby, room was poorly equipped and TV didn't work, no iron in room, and obviously not thoroughly checked as dress left in wardrobe from previous occupiers. Sliding door to bathroom was not fit for purpose.

2026-03-08 • via Nuitee
P
Piotr • solo_traveller • gb
10
Will come back!
Pros:

Second time at this hotel! Great location, friendly stuff, delicious breakfast, nice gym and pool.

Cons:

All good :)

2026-03-07 • via Nuitee
H
Helen • couple • gb
9
2026-03-04 • via Nuitee
A
Ashley • family_with_children • gb
1
Aweful
Pros:

Nice location and nice facilities.

Cons:

Stay extremely unhelpful and failed to let me know they had a wedding party going on until early hours in lodge where myself and son were staying.

2026-02-25 • via Nuitee
J
Jarbas • solo_traveller • gb
10
2026-02-25 • via Nuitee
L
Liza • couple • gb
10
Pros:

Spa is exceptionally clean.

Cons:

Nothing

2026-02-24 • via Nuitee