Four Seasons Hotel des Bergues Geneva

Hotels
•
Four Seasons Hotels and Resorts
9.4 (205 reviews)
33, Quai des Bergues , Geneva , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Beautiful property
Attentive staff
Delicious food
Cons:
Renovation works ongoing
Old rooms needing updates
Service issues reported

Categories

Cleanliness
8.64
Turn down was not done, indicating issues with cleanliness.
Service
9.99
Staff were very polite and attentive in several reviews.
Location
9.65
The location was praised, especially being by the lake.
Room Quality
8.6
The hotel is a bit old and could use renovation of the rooms.
Amenities
9.63
Luxury features mentioned suggest good amenities.
Value for Money
9.09
Quality perceived aligns with pricing at Four Seasons.
Food and Beverage
9.64
Food was described as very delicious and great.
Overall Experience
9.99
Fantastic stay with a recommendation for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:59

Property Description

Luxurious Design by Pierre-Yves Rochon
The elegant Four Seasons Hotel Geneva, designed by the renowned interior architect Pierre-Yves Rochon, offers a unique luxurious style with classic French furnishings in a historic building from 1834.

Fine Dining and Relaxation
Indulge in Italian cuisine at the fine dining restaurant Il Lago or enjoy drinks at the Bar des Bergues. Unwind in the spa area with an indoor infinity-edge pool, fitness room, and available massages.

Convenience and Services
Located in the heart of Geneva, the hotel provides easy access to the train station and offers business services, multilingual concierge, valet parking, free WiFi, and children's amenities including babysitting services.

Experience luxury and convenience at Four Seasons Hotel Geneva - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 55 per day.

Location

Guest Reviews

9.4
Based on 205 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.99
A
Adam • couple • gb
10
Stunning location, beautiful hotel and ultimate luxury
Pros:

A stunning hotel in a beautiful location

Cons:

Our room overlooked the rear which wasn’t a great view

2026-04-06 • via Nuitee
V
Vincent • extended_group • de
10
2026-03-17 • via Nuitee
O
Osa Okunbo • family_with_children • ng
10
2026-03-14 • via Nuitee
K
Kevin • solo_traveller • ch
9
2026-03-14 • via Nuitee
T
Trail24584108515 • Friends getaway
2
Afternoon coffee at Salon Dufour, Geneve
Pros:

Very unprofessional & terrible experience at Salon Dufour! First of all, when we entered the hotel, no one opened the door for us. I thought this was a 5 star hotel?
We were there for afternoon tea at precisely 3pm & there was nothing on the menu but snacks & drinks. We waited for someone to take our order, but after 15 minutes I had to go to reception & ask for someone to help us. Finally a server came & took our orders & it took a while to get our drinks. The server put our tea cups down in a messy way & not in front of each person. Then when the tea pots came the server poured the tea & it dripped on both the teapot & the tea cup saucers. He never apologized or changed our tea cups. I wholly expect Four Seasons to have impeccable service as they are world-renowned & the atmosphere & service to be perfection. Instead this was a waste of time & money. I will never return.

2026-03-09 • via Tripadvisor
B
Bader • couple • sa
10
2026-03-07 • via Nuitee
A
Aslı • couple • tr
10
2026-03-02 • via Nuitee
G
Gilles • couple • ch
8
Restaurant Izumi mérite le détour.
Pros:

Le personnel au top

Cons:

Chambre beaucoup trop cher, prix plus qu’exagéré pour une chambre très confortable mais pas exceptionnelle.

2026-02-27 • via Nuitee
R
Reem • couple • sa
5
2026-02-12 • via Nuitee
L
Laura • family_with_children • es
9
Pros:

La ubicación

Cons:

Un único ascensor para clientes del hotel y para el restaurante de la parte superior, haciendo tiempos de espera de más de diez minutos

2026-01-27 • via Nuitee
7
79sandaa • Solo travel • Caesarea, Haifa District
10
Superb Hotel
Pros:

So happy i gave one more chance to Geneva and explore this hotel. It changed my perspective that there is still hope to experience luxury at Geneva hotels and finally a place that lives up to its promise.
From arrival to departure staff couldnt be more kind, assistive and pleasant. They were always present and going above and beyond to assist.
Room was also amazingly beautiful, historic but clean and beautiful. Bed super comfy as in all FS. All the food and beverage at the hotel is up to standard and both tasty and with best ingredients. Breakfast is very good and for European standards exceeding many hotels in terms of quality and varieties.
Staff is amazing and I definitely will be back

2026-01-24 • via Tripadvisor
K
Kristina • couple • ba
10
Pros:

It was super nice as always, stuff was great and helpful all the time

2026-01-21 • via Nuitee
V
Viorel • couple • ch
9
2026-01-21 • via Nuitee
K
Kiss • solo_traveller • hu
10
2026-01-20 • via Nuitee
D
Demaluxury • Family • Riyadh, Riyadh Province
10
Top service FS standard
Pros:

The service is exceptional,

Location and property are the best in Geneva.

No kids club

But created a cooking pasta class with printed photos of the kids they loved it!

Japanese restaurant and the bar are amazing

2026-01-16 • via Tripadvisor
I
Ian ( Stephanus Christiaan) • couple • za
10
2026-01-12 • via Nuitee
H
hana • couple • ae
10
2026-01-10 • via Nuitee
S
Serhiy • couple • ch
10
2026-01-01 • via Nuitee
B
beloslavag2024 • Solo travel
10
Christmas at Four Seasons
Pros:

Thank you for the Perfect hospitality. My room was very beautiful with side lake view and the white orchid on the window, so beautiful.. The service was fantastic, especially Dimitra in the lobby. I had an afternoon tea, OMG it was so delicious, totally recommend it! The breakfast was also fantastic! The Christmas decorations is top , so wonderful 🤗Thank you very much and also to the front office! I will come back 🫶

2025-12-13 • via Tripadvisor
G
Gueye • couple • sn
8
2025-11-19 • via Nuitee