Marriott Syracuse Downtown

Hotels
•
Marriott Hotels & Resorts
8 (643 reviews)
100 East Onondaga Street , Syracuse , us
+1 315-474-2424

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.25
Some reviews mention issues with cleanliness, specifically regarding the old furniture.
Service
8.75
The staff is frequently praised as friendly and helpful throughout the reviews.
Location
8.25
Guests appreciate the central location of the hotel close to restaurants and theaters.
Room Quality
7.75
Rooms are generally described as comfortable and well-kept, with some needing updates.
Amenities
8.25
Amenities like the breakfast and bar have received positive remarks.
Value for Money
7.25
Some guests mention high prices, especially for breakfast and parking.
Food and Beverage
8.75
Breakfast options are reported as excellent and plentiful.
Overall Experience
7.75
Overall, guests express satisfaction with their stay, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:59

Property Description

Luxurious Accommodations
Experience comfort and style at Marriott Syracuse Downtown. Each room is equipped with air conditioning, a flat-screen TV, and a coffee machine for your convenience.

Convenient Amenities
Enjoy the ease of valet parking and take advantage of the on-site restaurant. Need your clothes cleaned? The hotel offers dry cleaning services to cater to your needs.

Prime Location
Situated just 350 meters from Landmark Theatre and within walking distance of Erie Canal Museum and Syracuse University, our hotel is the perfect choice for your stay in Syracuse. Book now and make Marriott Syracuse Downtown your home away from home.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

8
Based on 643 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.75
S
SEAN DONNELLY • couple • us
1
2026-08-24 • via Nuitee
C
Carlo • family_with_children • it
7
Pros:

Pulizia le signore incaricate di pulire la 401 arrivavano sempre alle 5/6 pm e pulivano malissimo

Cons:

Personale molto accogliente e car vallet ottimo

2026-08-24 • via Nuitee
A
Asaf • extended_group • il
1
2026-08-23 • via Nuitee
M
Michelle • couple • us
10
2026-08-23 • via Nuitee
M
martin brodeur • solo_traveller • ca
10
Un cour séjour magnifique
Pros:

Tout c'etais Magnifique !!!

Cons:

Rien

2026-08-21 • via Nuitee
A
Ankit • couple • us
5
2026-08-19 • via Nuitee
A
Aaron • solo_traveller • au
8
2026-08-12 • via Nuitee
A
Annette • couple • us
8
2026-08-11 • via Nuitee
L
Lorenzo • extended_group • it
8
2026-08-09 • via Nuitee
N
Nina • couple • us
1
2026-08-06 • via Nuitee
J
Jonathan • extended_group • us
9
2026-08-04 • via Nuitee
S
Shenell • extended_group • us
10
I enjoyed the hotel! The front desk staff were awesome
Pros:

I loved the rooms and how clean they were!

Cons:

The bedroom doors were kind of odd

2026-08-03 • via Nuitee
S
Susan • couple • us
5
Average. Marriots have been disappointing over the years. I prefer Hampton Inns now
Pros:

The room service breakfast was excellent

Cons:

The room was pretty tattered and quite dusty. The baseboards were filthy and the bathroom shower seemed very old. Unfortunately we were there on a Sunday evening and many of the restaurants and lounges were closed so we only had one option and that was bar food at the pub for dinner. The bartenders were were really nice.

2026-08-02 • via Nuitee
S
Susan • couple • us
1
2026-07-21 • via Nuitee
O
Olja • couple • us
9
2026-07-16 • via Nuitee
B
Bob Rugh • extended_group • us
9
Pros:

Classic old hotel with good history and great facilities.

2026-07-15 • via Nuitee
A
Andrew • couple • us
10
Pros:

Beautiful hotel, had a corner suite with an attached living room, very spacious. AC worked great and the showers were amazing. Room was very clean and the staff were very friendly. Gave us a free breakfast voucher for the restaurant down stairs and the food was excellent.

2026-07-12 • via Nuitee
A
Audrey • couple • gb
10
Convenient and cosy
Pros:

Breakfast was very fulfilling and lots of choice. Fresh cooked bacon and eggs. Lots of fresh fruit and yogurt tea coffee and fresh orange. Table service was excellent

Cons:

Nothing to add

2026-07-11 • via Nuitee
K
Kristen • couple • us
1
See above
Pros:

There was a watermaine break and they allowed us to believe we could check in later in the day and there was no water at 1000 pm at night with no phone call from them after my daughter’s wedding … really got screwed not happy !

Cons:

See above

2026-07-08 • via Nuitee
M
Melissa • extended_group • us
10
2026-07-08 • via Nuitee