Marriott Syracuse Downtown

Hotels
Marriott Hotels & Resorts
8 (593 reviews)
100 East Onondaga Street , Syracuse , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.25
Some reviews mention issues with cleanliness, specifically regarding the old furniture.
Service
8.75
The staff is frequently praised as friendly and helpful throughout the reviews.
Location
8.25
Guests appreciate the central location of the hotel close to restaurants and theaters.
Room Quality
7.75
Rooms are generally described as comfortable and well-kept, with some needing updates.
Amenities
8.25
Amenities like the breakfast and bar have received positive remarks.
Value for Money
7.25
Some guests mention high prices, especially for breakfast and parking.
Food and Beverage
8.75
Breakfast options are reported as excellent and plentiful.
Overall Experience
7.75
Overall, guests express satisfaction with their stay, with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:59

Property Description

Luxurious Accommodations
Experience comfort and style at Marriott Syracuse Downtown. Each room is equipped with air conditioning, a flat-screen TV, and a coffee machine for your convenience.

Convenient Amenities
Enjoy the ease of valet parking and take advantage of the on-site restaurant. Need your clothes cleaned? The hotel offers dry cleaning services to cater to your needs.

Prime Location
Situated just 350 meters from Landmark Theatre and within walking distance of Erie Canal Museum and Syracuse University, our hotel is the perfect choice for your stay in Syracuse. Book now and make Marriott Syracuse Downtown your home away from home.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8
Based on 593 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 7.75
S
Shivani couple us
8
Comfortable, clean stay with very helpful, friendly service!
Pros:

Absoutley gorgeous!

Cons:

Could use some updates in the bathroom

2026-04-15 via Nuitee
I
Iman couple us
8
2026-04-14 via Nuitee
J
jody couple us
10
2026-04-13 via Nuitee
P
Paul couple gb
9
2026-04-08 via Nuitee
M
MaryBeth family_with_children us
9
We had a quick overnight to visit our son at SU and this was perfect. Kevin at the front desk was awesome! He gave us co
Pros:

Loved the 1920s charm-was not expecting that. Close to attractions.

Cons:

There was some leftover food in mini fridge.

2026-04-06 via Nuitee
S
Sharon family_with_children us
10
2026-04-04 via Nuitee
P
Paloma couple pe
8
2026-04-01 via Nuitee
R
Rachel family_with_children us
10
2026-03-28 via Nuitee
I
Isaac couple us
10
2026-03-23 via Nuitee
山道 family_with_children jp
8
2026-03-23 via Nuitee
V
Vishwanath family_with_children us
6
Pros:

Parking is inconvenient- rooms are very old models. Nothing is modernization.

2026-03-22 via Nuitee
A
Ahmad Fahim family_with_children us
1
2026-03-20 via Nuitee
S
Sarita couple us
8
Pros:

Great rooms

2026-03-17 via Nuitee
G
GIORGI couple ge
10
Pros:

very nice historical building

2026-03-14 via Nuitee
A
argriffin1333 family_with_children us
10
2026-03-09 via Nuitee
M
Mark couple us
10
We will be back
Pros:

It looks beautiful,large rooms and bathroom,super comfortable beds ,bedding and pillows. High end Irish pub in basement with bar and food with great prices!!!

2026-03-08 via Nuitee
S
Stephane extended_group fr
4
Ne mérite pas 5 étoiles
Pros:

Pas grand chose

Cons:

La vétusté le bruit

2026-03-04 via Nuitee
R
Richard couple us
4
2026-03-03 via Nuitee
M
Mafe Acero family_with_children co
10
2026-02-23 via Nuitee
R
Robert family_with_children us
9
2026-01-30 via Nuitee