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Facilities
Property facilities
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Express check-out
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Hardwood flooring in public areas
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Concierge service
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Elevator
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Multilingual staff
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Porter/bellhop
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Express check-out
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Smoke-free property
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Tours/ticket assistance
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Assistive listening devices available
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Braille or raised signage
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Free reception
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LED light bulbs
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Vegetarian breakfast available
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Double-glazing on all windows
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At least 80% of all lighting comes from LEDs
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Vegan menu options available
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Hardwood flooring in public areas
Review Highlights
Categories
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Property Description
Experience the vibrant heartbeat of New York City at The Manner in the Unbound Collection by Hyatt, where luxury meets convenience.
Exceptional Dining Options
Delight your palate at The Otter, where exquisite seafood awaits, or savor the comfort of 24-hour room service in the comfort of your room.
Convenient Amenities
Stay connected with complimentary wireless internet, relax in our communal living room, and enjoy concierge services that cater to your every need.
Luxurious Guestrooms
Choose from 97 well-appointed guestrooms featuring bathrobes, hair dryers, and safes for your convenience.
Positioned just moments from iconic attractions like Madison Square Garden and Times Square, your urban adventure begins here. Book your stay today and immerse yourself in the excitement of the city!
- Guests under 16 years old are not permitted at this adults-only property.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Pets
Pets allowed
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Children and extra beds
Children not allowed
Property policies
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Check-in & Check-out
Contactless check-out is available
-
Pets
Pets allowed
-
Children and extra beds
Children not allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Regular
- Entrance Door Width: 142
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 12
- Room Max Guests Number: 4
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Regular
- Entrance Door Width: 142
- Entrance Leveled: Yes
- Distance From The Elevator To The Accessible Room: 12
- Room Max Guests Number: 4
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 62
- Elderly Impaired Score: 56
- Electric Wheelchair Score: 63
- Hearing Impaired Score: 72
- Manual Wheelchair Score: 65
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 62
Guest Reviews
The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..
Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms don’t have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.
The lounge area is super cozy and relaxing.
Amazing location, style and experience
it was cute, only negative was no tv in the room but it was such a great experience
They went beyond expectations. Always made me feel like home.
The water to the hotel was shut off by the city for over 12 hours. Staff seemed very confused about how to handle things and didn't have any language around offering alternative bookings or compensation to impacted hotel guests; just bottles of water to "wash up with".
Best service in the city
Loved it! Especially the happy hour and breakfast…so nice to be able to relax right in the hotel!
Very comfortable beds and beautiful rooms, the design of the hotel is stunning and in a great SoHo location. Would recommend
Fab location. Staff are magical!
Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the “Library”. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!
Will definitely stay here again!
The price of the manner puts higher expectations. No mini bar, tv in room. Hotel service is not on par, the lobby tried to keep my team and I from visiting the hotel bar with no reason. The restaurant lacked attentive service and a mediocre menu. Overall a lot of smoke and mirrors without actually substance
Beautiful hotel with excellent service in a wonderful location!
Location
Na
Excellent
Very fun
The service is here is exceptional. The art of hospitality lives on here. From your first “hello” at the door - to all the small touches - the staff here are impeccable. It’s a great location. We will be back.
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