Eloisa Royal Suites

Hotels
•
Independent
8.4 (131 reviews)
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015 , Lapu-Lapu , PH
63-32-4921913

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
Free airport transportation
Gift shops or newsstand
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Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.98
Some concerns about mold in the room and musty smells.
Service
9.45
The staff are noted as friendly, helpful, and accommodating.
Location
9.49
Convenient walking distance to restaurants and malls.
Room Quality
7.44
Issues with room size and condition were reported, but staff addressed problems quickly.
Amenities
8.47
Great pool area, but issues with pool furniture.
Value for Money
8.43
Good breakfast and value, but food quality has been criticized.
Food and Beverage
6.98
Food quality and service were disappointing for some guests.
Overall Experience
8.95
Overall a positive experience, but there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:01

Property Description

Welcome to Eloisa Royal Suites, your perfect getaway in Lapu-Lapu!

Recreational Oasis: Dive into leisure at our stunning outdoor pool, unwind in the sauna, or energize in our fully-equipped fitness center. Your relaxation is our priority.

Gourmet Dining: Satisfy your cravings at our on-site restaurant or enjoy the convenience of our 24-hour room service. Don’t forget to head to the bar/lounge for your favorite refreshing drink!

Convenience and Connectivity: With complimentary Wi-Fi, a 24-hour front desk, and essential business services, we cater to both leisure and business travelers alike.

Experience the blend of comfort and convenience at Eloisa Royal Suites. Book your stay now and immerse yourself in luxury!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Private host property

  • Transportation

    Car required

Location

Guest Reviews

8.4
Based on 131 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 8.95
D
David • partner
10
Pros:

Loved the premises and breakfasts were very nice.
The fridge was not cold enough.
enough.

2025-10-10 • via Nuitee
S
Stephane
10
Pros:

Excellent staff, amazing service. Great little restaurant for breakfast. Didn’t use the pool but sounded like it was a nice place to relax. Recommend all the way. The only thing missing would be a bit bigger rooms with a small table and a couple of chairs to have maybe a little meal in your room.

2025-10-04 • via Nuitee
P
Philip
6
Pros:

Gym is ok

2025-10-03 • via Nuitee
A
Aquilino
10
Pros:

Pool is small and shallow

2025-10-02 • via Nuitee
J
James • partner
4
Pros:

Well it didn’t help that we got moved from our room as soon as we got settled. The bed was so hard my back still hurts, you are better off on the floor. First night they had a function so I listened to a subwoofer until past midnight. Food sucked, breakfast was terrible and 100% tailored to Koreans. Would not stay here again and wished I had chosen differently. The hotel visually is quite nice but run down.

2025-10-01 • via Nuitee
L
Lucien • partner
8
Pros:

I have stayed at Eloisa many Times and the place is very clean but the best part about this Hotel is it’s Staff. So Great and Helpful.

Johnny

2025-09-19 • via Nuitee
L
Luzviminda
8
Pros:

P

2025-09-18 • via Nuitee
C
Chad
10
Pros:

Loved this place. The staff are very accommodating. They have really good food and room service. An amazing breakfast.. not like your typical American breakfast at a hotel I’m talking like a full buffet with local foods. Everything you could ever want is within walking distance. Outlet malls grocery stores 711 tons of street food.

2025-09-16 • via Nuitee
C
Chad
10
Pros:

Loved it

2025-09-12 • via Nuitee
J
J Ann
10
Pros:

All the staffs were excellent. Will definitely come back.

2025-09-09 • via Nuitee
K
KEMPER • family
10
Pros:

Very nice property! There were 3 of us with luggage, so a bit tight, but very nice overall! Thanks!

2025-09-07 • via Nuitee
A
Abigail
8
Its alright.
Pros:

Service was good. The room needs a refresh. Looks like mold on the wall, smells musty, walls peeling.

2025-09-04 • via Nuitee
M
Michael
10
Pros:

Five stars everybody awesome hospitality was magnificent

2025-09-01 • via Nuitee
S
Shawn
10
Pros:

Great pool and clean, my second visit, make sure to visit the coffee shop and the tower to play a game of free pool with city wide rooftop views

2025-08-28 • via Nuitee
D
Darrel • family
10
Pros:

Love this hotel. I will be back. Nice room, friendly staff,really good free breakfast, and the dining room served great food also. Best hotel in Cebu.

2025-08-26 • via Nuitee
M
michael • friends
10
Pros:

Very nice property

2025-08-03 • via Nuitee
V
Verified traveler
10
Pros:

Place is close to airport with friendly staff.

2025-07-31 • via Nuitee
M
marilou
10
Pros:

i like the free buffet breakfast...the room accomodation is pretty good

2025-07-26 • via Nuitee
C
Christian • partner
10
Pros:

Nice place with everything no too far 👍

2025-07-25 • via Nuitee
M
Maria Jairus • family
8
Pros:

Pros:
-Convenient location. Walking distance to restaurants, and malls.
-Excellent buffet breakfast.
-Hospitable hotel staffs. They always greet the guests and very helpful.
-The water heater was not functioning when we arrived but the hotel staff was able to fix it right away when we called them.
- Airport shuttle every 2hrs.

Cons:
- Not responding to my email regarding airport pick up. But was able to contact them using their landline phone #.
- There’s an annoying sound we hear at night. We think it was the heater on the hallway.

2025-07-22 • via Nuitee