Quality Inn Dunkirk

Hotels
Quality Inn
7.5 (263 reviews)
3925 Vineyard Drive , Dunkirk , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
Auditory guidance
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Poor cleanliness
Maintenance issues
Limited food variety

Categories

Cleanliness
5.64
Multiple mentions of dirty rooms, unclean showers, and overall poor maintenance.
Service
8.61
Most reviews indicated friendly staff, although there were some mentions of rudeness.
Location
8.15
Conveniently located off the highway but in a questionable area.
Room Quality
7.1
Rooms varied in quality, with some reviews mentioning maintenance issues.
Amenities
7.63
Basic amenities available but some guests felt more variety was needed.
Value for Money
8.09
General sentiment indicates reasonable value given the expectations.
Food and Beverage
6.64
Breakfast options were limited and some found them unappealing.
Overall Experience
8.11
Overall a mixed experience with issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:53

Property Description

Convenient Location

Modern Amenities

Nearby Attractions

Book now to experience Quality Inn's comfort and convenience during your stay in Dunkirk.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 263 reviews
Cleanliness: 5.64
Service: 8.61
Location: 8.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
T
Ted solo_traveller us
6
OK
Pros:

Breakfast was fine, but most of the food was ultra-processed.

Cons:

1) I was given a handicapped room when I did not ask for one.
2) The hose leading to the shower head had a major leak, spraying all over the place.
3) The bulb in the reading lamp behind the arm chair was burned out.

2025-10-18 via Nuitee
P
Patty family_with_children us
5
2025-10-16 via Nuitee
O
Ori family_with_children il
8
Pros:

Relatively large room with comfortable beds. Has a small gym. Nice breakfast. Located right off the highway.

Cons:

Basic amenities

2025-10-14 via Nuitee
K
Kim
10
Pros:

Staff were really nice place was a little outdated but clean

2025-10-06 via Nuitee
R
Redona family_with_children us
7
2025-10-06 via Nuitee
R
Raul family
6
Pros:

Nothing

2025-09-29 via Nuitee
K
Karma
8
Pros:

Easy parking convenient location

2025-09-25 via Nuitee
W
William
8
Pros:

fine

2025-09-23 via Nuitee
M
Megan family
2
Pros:

Hair on shower, hair on toilet seat, filthy rigs. Gross

2025-09-22 via Nuitee
F
Fred
8
Pros:

Convienent place right off the interstate, I thought the price was high for what it was, but then again it is NY. Breakfast was so,so.compared to other places we stayed at on our trip out and back from Arizona.

2025-09-21 via Nuitee
D
David
4
Pros:

Property was so dirty that we plan to

2025-09-14 via Nuitee
M
Michael
4
Pros:

Small flies - like fruit flies in my 1st room. Went out to the front desk for the attendant to say 'oh, here too'. 2nd room was better after killing 5 beetle-like bugs in the bathroom. Luckily, I do not anticipate ever being in Dunkirk again. I would avoid.

2025-09-09 via Nuitee
K
Karen
6
Pros:

Room was super clean. Bed and pillows great!
Area around hotel was unkept and felt unsafe.

2025-09-08 via Nuitee
S
Susan
4
Pros:

This was a needed stay for me close to an event facility. However .... it wasnt great. First there is no elevator. So be ready for hauling luggage up a flighr of stairs and multiple trips in and back. Room keys didnt reliability work, it took passes to get into the building and room. My room had a large stsin on the carpet. The barhroom was clean but i had to be caref flush ing becaise it had a tendency to run and run until i jiggled the handke. And the bed was super creaky. I also was disappointed with breakfast. Had really hoped for some eggs but it was a very weak continental with nothing hot available. And be aware? Grubhub doesn't appear to operate in the area.

2025-09-08 via Nuitee
M
Mark
6
Pros:

Room was fine except, the carpets were dingy, and dirty. Brought to the attention of the desk staff, and indicated they would have housekeeping check it out. I felt the carpets were just getting too worn to clean effectively.

2025-09-06 via Nuitee
D
Dawn
8
Pros:

Overall, a good value for my money.

2025-08-27 via Nuitee
J
Jenn family
6
Pros:

The hotel is ok. The back door was not locked, i didn't need to use my key. The room was ok. The bathtub was dirty, there were plenty of towels. The deadbolt did not work on the door. There were stains on the duvet that were off-putting. The sheets were clean, which made it ok the sleep. The free breakfast could hardly be called a breakfast. I will probably think twice about staying here again

2025-08-22 via Nuitee
J
Judy partner
6
Pros:

It was ok

2025-08-15 via Nuitee
D
Drew
2
Pros:

None of the lights worked, TV didn’t work, sheets were dirty, very poorly maintained facility

2025-08-15 via Nuitee
V
Vanessa
2
Pros:

I walked into the first room and got into the bed to find a long brown hair which wasn’t mine so obviously the sheets weren’t changed. The shower head had mold on it, the floor of the shower had black stuff all over it. I went to the front and told them I was disgusted, they told me if I left early I’d be charged so I asked for a different clean room. I walked in with the receptionist who was very sarcastic and rude, this time taking a video, to three different piles of food on the ground with ants sworming it, and again a shower head that had mold on it. So I called Expedia for the room cancelled and got a new location.

2025-08-10 via Nuitee