Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Wonderful standards
Cons:
Concerns about cleanliness and safety
Breakfast lacks variety

Categories

Cleanliness
7.4
Negative sentiment due to safety concerns and lack of security.
Service
10
General Manager was praised for being extremely helpful; staff were described as friendly and professional.
Location
9.9
Excellent location mentioned in multiple reviews.
Room Quality
9.4
General satisfaction mentioned but lacks specific detail.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.4
Higher cost compared to local platforms indicates average value.
Food and Beverage
8.9
Breakfast was mentioned positively but lacked variety.
Overall Experience
10
Many positive experiences highlighted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:43

Property Description

Luxurious Accommodation
Indulge in the 396 comfortable rooms at InterContinental Changsha, designed with graceful touches and offering panoramic views of the city and the Xiang River. The rooms are bathed in natural light, creating a relaxing ambience for your stay.

Leisure and Wellness Facilities
Unwind with a swim in the outdoor pool, a workout in the fitness centre, or a rejuvenating session at the spa salon. The hotel offers various options to ensure you have a leisurely and refreshing experience during your stay.

Dining and Entertainment
Savour buffet or a la carte dishes at the on-site restaurants, enjoy a drink at the bar, or opt for room service for added convenience. With additional amenities like a karaoke room and shared lounge, your evenings are bound to be delightful and entertaining.

Book your stay at InterContinental Changsha now for a luxurious and memorable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CSX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 86 reviews
Cleanliness: 7.4
Service: 10
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 10
N
Nicolas couple fr
10
Un hôtel 5 étoile absolument parfait
Pros:

Un hôtel cinq étoiles qui coche toutes les case : l'hôtel est magnifique, les chambres bien aménagées, la literie confortable, le petit déjeuner est excellent et chose de plus en plus rare, il existe un service de nuit. Les petites attentions sont également très appréciées. A recommander sans hésiter.

2026-01-12 via Nuitee
extended_group cn
8
Pros:

地理位置优越,门口服务人员特别热情,帮忙拎行李,开关车门。

Cons:

早餐不够有特色,可能是客人太多了,打扫人员下午才来。

2025-10-18 via Nuitee
H
Heng Choo extended_group sg
10
Pros:

The GM was extremely helpful, customer focus!

2025-09-15 via Nuitee
G
Glenn extended_group au
9
Wonderful
Pros:

Intercontinental has wonderful standards

Cons:

Location and room

2025-09-08 via Nuitee
J
james couple au
8
2025-08-19 via Nuitee
P
Peng Man solo_traveller my
8
2025-07-13 via Nuitee
M
Mugurel review category business travellers ro
10
Thanks to Aref Sayegh, probably the best General Manager of the hotel in the world
Pros:

Locația a fost excepțională, personalul foarte amabil si foarte profesionist in special Managerul General Aref Sayegh

2025-06-27 via Nuitee
L
Li
2
Pros:

Unsafe. One psycho tried to attack me and my kid in breakfast. No security staff came for 20min despite my repeated ask. No security camera in a five star hotel. No appology from the manager

2025-06-19 via Nuitee
E
Edelweis review category business travellers br
9
Wonderful view of the River
Pros:

Breakfast is fantastic

2025-06-16 via Nuitee
R
RHB
10
직원들 친절 최고인 호텔
Pros:

너무 잘이용하였습니아. 바로 몰도 연결되어 있고 직원분들이 엄청 친절하십니다. 진심서비스는 최고였습니다. 늦은밤 출국인데 씻을수 있는 곳도 알려주셔서 체크아웃후에도 헬스장에서 씻을수 있었고 개운하고 비행기 타서 정말 좋았습니다.출장으로 3번째이용중인데 다음에도 이용할예정입니다.

2025-06-12 via Nuitee
K
Kaifu
4
Pros:

Overall service attitude is good; however, there were many people crowding at the entrance during check-in yesterday, which felt very congested and lacked privacy. The cost I paid at the hotel was higher than on other local platforms

2025-06-11 via Nuitee
M
Mohammed family with young children ae
9
Comfortable and will come again
Pros:

Beautiful view, big bed , clean , big mall next door

2025-06-09 via Nuitee
V
Verified traveler
10
호텔과 주변 지역 평가
Pros:

객싱은 깨끗하고, 뷰가 상당히 좋았습니다. 특히 쇼핑몰이 함께 있어서 상당히 편하다고 느꼈습니다. 야시장 거리도 그렇게 멀지 않아서 이용하기 좋았습니다.
스카이라운지는 저녁에 꼭 가보시길 추천합니다. 야경이 무척 좋아요.

2025-05-20 via Nuitee
P
Phuc young couple gb
8
Me and my partner had a wonderful time here, will definitely be back.
Pros:

Overall the location was very convenient,
Transportation within the area was very accessible.
As well the in house staffs were friendly and attentive. In regards to the cleanliness of the room
I would like to thank! the housekeeping team for doing such wonderful job. Im very pleased with my
Stay at the InterContinental.
Would definitely come in the near future.

2025-05-18 via Nuitee
M
M family with young children ca
8
Pleasant hotel overall
Pros:

Cleaning lady was super friendly and professional; always carry a big smile on her face and have the room done perfectly with our clothing folded. Bellboy always greet and open the taxi door/help with luggage.
Breakfast was exceptional here, normally hotel buffet style breakfast is very mediocre and non exciting, but this hotel offers tons of delicious western/local options to choose from(the bread pudding was heavenly). The restaurant also offers awesome service - the attendant even remembers our choice of beverages from the previous day. View of the river was gorgeous and access to mall directly from lobby is very family friendly as the mall has an indoor playground on the second floor(great for families with infant) and food court. Hotel is situated right beside Xiangjiang river and museum which was free to visit. Experience true local life while strolling along the shore of Xiangjiang enjoying the beautiful view, grab a beer from vendors who shows up around 7 pm everyday when not raining. The buildings across river starts LED light show around 7:30 pm everyday, worth every penny to get river view. Definitely would recommend to family and friends!!!!

Cons:

Hiccups regarding unclear room upgrade pricing during checkin which was resolved day before check out.

2025-05-03 via Nuitee
M
Menglong young couple sg
9
An enjoyable experience
Pros:

I LOVED the extra large 2.7m bed. It was something that I have never seen in hotels before. The staff were excellent as well.

Cons:

None

2025-04-09 via Nuitee
H
Hassan group sa
10
Nice resident and wondurful plase
Pros:

Wonderful and friendly

Cons:

Nothing

2025-04-07 via Nuitee
J
Jorge
10
Stay at Changsha intercontinental
Pros:

What an amazing hotel. I would love to go back.

2025-03-02 via Nuitee
L
Li young couple nz
5
Still love Intercontinental, Maybe not Changsha
Pros:

International brand. Room size and view

Cons:

Front line staff is rude to deal with situation. Not meet 5 stars level.

2025-01-16 via Nuitee
J
Joni review category business travellers fi
10
Exceptional
2025-01-13 via Nuitee