Hotel Seri Malaysia Alor Setar

Hotels
Independent
6.6 (65 reviews)
Lot 005127, Mukim Alor Malai, Daerah Kota Star, Jalan Stadium, Alor Setar, Kedah, 05100 , Alor Setar , MY

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Cons:
Dirty rooms
Room not as requested

Categories

Cleanliness
4
Guests mentioned cleanliness as a major concern, impacting their overall experience.
Service
5
Service was criticized by guests, with mentions of unmet requests and overall dissatisfaction.
Location
5
Mixed feedback on location, with some guests indicating issues with accessibility to key landmarks.
Room Quality
4
Rooms not meeting guests' requested standards, leading to discomfort and disappointment.
Amenities
5
Lack of amenities met dissatisfaction among guests, impacting their stay experience.
Value for Money
5
Guests expressed concerns over the value for money given the quality of services and amenities provided.
Food and Beverage
5
Limited food variety received mixed reviews, impacting guests' dining experience.
Overall Experience
5
Overall, guests were dissatisfied with their experience and would not likely recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-30 07:28

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, barbecue grills, and a vending machine for a hassle-free stay. Indulge in room service from Cafe Seri Sayang, or opt for breakfast at a fee.

Featured Amenities: Benefit from express check-in/out, complimentary newspapers, and free self-parking. Stay in one of the 100 air-conditioned rooms with free WiFi, private bathrooms, and work desks.

Central Location: Located in the heart of Alor Setar, minutes away from Darul Aman Stadium and various attractions, Hotel Seri Malaysia Alor Setar offers comfort and convenience.

Immerse yourself in the vibrant city life and book your stay at Hotel Seri Malaysia Alor Setar for a memorable experience.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AOR

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

6.6
Based on 65 reviews
Cleanliness: 4
Service: 5
Location: 5
Room Quality: 4
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
H
HAMZAH family
2
Pros:

Dirty, room given were not as requested

2025-07-04 via Nuitee
L
Lim
2
Pros:

Very bad experience staying in this hotel, toilet horrible dirty, bed side lamp not functioning, bad smell in the room, worthless for RM250.00 per night, Expedia should send inspector to inspect the hotel room condition, i will never go back again, and also pass this bad experience to my friends.

2022-12-13 via Nuitee
L
lanburn Family my
8
Short break before continue our journey back to KL
Pros:

Last minute call the hotel and luckily the room available for accommodating for 2 adults & 2 kids in family room come with 2 queen room.

Just stay for a quick break before continue our journey go back to KL next morning.

Room very specious, air conditioning was really good and feel cold at night. Our room facing at the menara alor setar and so quiet at night.

We had quick breakfast with nasi lemak and coffee, food tastes is perfect and the sambal so delicious. My kids only had a cereal and milk.

If you're looking a place to have a short break, just for relaxing, foods hunting and shopping. You can consider to stay here.

2022-11-03 via Tripadvisor
A
ana_kecik Business
2
old hotel with unclean bedsheet
Pros:

this chain hotel is one of the eldest hotels in Malaysia. the issue and the main problem was the hotel management always ignore if we complain about the hotel. when i stayed there, the room looks like clean, and tidy but when i sit on the bed, i can smell the bad odor. it was like not been clean/ wash for a quite long time. when i tried to sleep, i get sneezing alla the night. even i took the medicines for the antihistamine (allergic with germs). my skin get itchy. the experience was terrified. really not worth with money. the breakfast was basic. i knew the hotel was bad but at that time i got no choice cz all hotel was fully booked.

2022-07-25 via Tripadvisor
N
Nomad17052807666 Family my
2
The worst hotel
Pros:

The worst ever hotel i have gone...feel not worth for paying money this kind hotel room.But one thing the staff are friendly .i will post few photo ...so u can know the reality of the hotel...As i have book the hotel with agoda which written got pool once we reach there ...we get to know it Majlis Perbandaran pool that this hotel sharing...feel very disappointed 😞😞😞

2022-07-13 via Tripadvisor
F
fathiyy NONE my
6
Average hotel.
Pros:

My family and I stayed at this hotel for 2 days. We booked 2 rooms. Check in was ok. It is an average hotel. Nothing outstanding here. The rooms are basic and dated and in need of an upgrade. There was bottled water in the room, a kettle an 3 sachets of nescafe, sugar n cream. But alas, the fridge was not working. The tv screen was blurry. Time for a replacement.
The bathroom is mouldy n old, and the shower not functioning well. Breakfast was below expectation with not many choices and the taste was out.
Room service was a little slow. It took 1 hour to get our food from the time we ordered.
The only good thing is its location which is not far from the bustle of the city and yet in a quiet area.

2022-06-25 via Tripadvisor
F
fahmenhamra Solo travel sa
6
Affordable for budgeted travel.
Pros:

Registration and check out process very fast. Staff were nice. Room prices is affordable for budget travel. Wifi was decent. Breakfast was okay, not much choices but for me as long as you have rice there somewhere, it's okay.
Cleanliness... Was so-so.

2022-02-16 via Tripadvisor
W
Wanamalina Family
10
General Manager and Staff friendly
Pros:

Warm welcome at front desk staff..Room is Good and comfort.hotel is located nearby stadium..Thank you to Hotel General Manager..His too friendly..also thank you to all Hotel staff during my stay at that hotel...

2021-03-24 via Tripadvisor
J
JunLunOoi Family sg
2
Not my type of hotel that I would come to stay
Pros:

Location is good, staff training insufficient for front desk because information given is insufficient for things we need to take note
for example, things not available in here, they will help you buy at your own expenses.

If stay here more than one day,
prepare your own toothpaste and toothbrush, kettle is dirty not useable,
bedsheet clean but dusty
Bring your slipper as floor is dusty,
There’s only as much as five channel of TV show(four Malay and one Chinese) available.

2020-09-03 via Tripadvisor
N
nurhanihayatimarzuki NONE my
8
Value for money
Pros:

I went there just for a Ramadhan buffet. It was great. Not sure how the room is as I never stay there. But the price is affordable. Love their nasi goreng nanas. I recommend this hotel as it is located in the heart of Alor Setar.

2020-06-16 via Tripadvisor
A
albernardo_kung Family my
8
Cheap and value for money
Pros:

Hotel looks like it could do a makeover but it is nonetheless clean. Room is generally clean. Bed is clean and mattress is firm. Mineral water is provided and complementary breakfast is served for the first morning. At RM450 for a two nights stay ON CHINESE NEW YEAR EVE, and accomodating four people in a room, this is definitely a bargain compared to its competitors.

2020-01-24 via Tripadvisor
V
Verified traveler family
8
Pros:

location is good, conveniently located nearby eating places and close to the city center
the room condition could've been better, booked 2 rooms, one of em has cigarettes smell lingering tho it's a non smoking room.
Room condition is worth paying for it's price however the bathroom condition is due for an upgrade.
It's a pleasant stay

2019-12-24 via Nuitee
D
David
4
In need of a refurb!
Pros:

Stayed 4 nights to attend a business seminar. Hotel is close to the airport but the rooms are very old and in need of refurbishment. There was no hot water on my last day so forced to have cold shower. The staff were friendly enough but the rooms are too old and run down for me to stay here again. WiFi was no good either!

2019-10-10 via Nuitee
G
Gautam1948 NONE in
8
Decent, spacious hotel in an uncrowded area
Pros:

I booked a room at this hotel from India, through my travel agent, for my short stay of two days at Alor Setar, and have no cause to regret my choice. It's not the most modern of hotels, but the room was clean, though the staff needed a bit of pointing out regarding the maintenance of the bathroom. The staff were extremely helpful and friendly, and helped me arrange my taxi for a visit to a smaller town and village towards the Thailand border, and helped in my negotiations with the taxi driver. The restaurant was good, with quality Malay cuisine and some Western desserts. there was live Malaysian music in the restaurant at mealtimes, because it was a weekend.

2019-09-22 via Tripadvisor
V
Verified traveler friends
8
Pros:

the room is bigger than what i expected

2019-06-20 via Nuitee
V
Verified traveler
6
Ok with the price
Pros:

So..so..their breakfast menu..never changed

2019-06-20 via Nuitee
R
RIZAL self
10
Pros:

Excellence

2019-05-11 via Nuitee
V
Verified traveler
6
Pros:

盥洗盤永遠漏水,地上水汪汪,有蟲蟲及璧蕊。。

2019-05-10 via Nuitee
V
Verified traveler partner
8
Pros:

The location is nearby Alor Star 's well known landmarks

2019-04-09 via Nuitee
R
Raf
8
Pros:

Good , reasonable

2019-03-27 via Nuitee