Hotel Seri Malaysia Kuala Terengganu

Hotels
•
Independent
6.8 (76 reviews)
Lot 1640, Jalan Hiliran, Kuala Terengganu, Terengganu, 20100 , Kuala Terengganu , MY
60-3-22997777

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Street parking
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good city location
Cons:
Poor cleanliness
Bad toilet hygiene

Categories

Cleanliness
3.33
The room wasn’t clean and the toilet was a nightmare.
Service
8.32
Standard quality for this hotel tier.
Location
8.32
Practically the location was in the city.
Room Quality
4.33
Overall less than expected due to hygiene issues.
Amenities
8.32
Standard quality for this hotel tier.
Value for Money
6.33
Expected more given the room conditions.
Food and Beverage
8.32
Standard quality for this hotel tier.
Overall Experience
7.13
Mixed experiences with cleanliness impacting overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:47

Property Description

Convenient Amenities

Offering complimentary parking, designated smoking areas, and a coffee shop/cafe, Hotel Seri Malaysia Kuala Terengganu ensures your comfort and convenience.

Featured Services

Benefit from services like room service, buffet breakfasts, dry cleaning, a 24-hour front desk, luggage storage, and a roundtrip airport shuttle for a surcharge.

Comfortable Accommodations

Relax in one of the 135 air-conditioned rooms featuring minibars and private bathrooms with complimentary toiletries. Make yourself at home with amenities like refrigerators, coffee/tea makers, and more.

A stay at Hotel Seri Malaysia Kuala Terengganu boasts a central location, steps away from Kampung Cina, making it the perfect choice for your next visit. Book now for a memorable experience!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.8
Based on 76 reviews
Cleanliness: 3.33
Service: 8.32
Location: 8.32
Room Quality: 4.33
Amenities: 8.32
Value for Money: 6.33
Food and Beverage: 8.32
Overall Experience: 7.13
C
Choong Mei • friends
2
Pros:

Practically the location was in the city but the hygienes of the room and toilet was very bad! The room wasn’t clean and the toilet was a nightmare. At that rate and star I would only give it as an Inn more than the word Hotel.

2025-08-10 • via Nuitee
K
Khairul Khalil • friends
6
Pros:

Staff were friendly and attended our needs.

2025-02-21 • via Nuitee
L
LAI HOCK
8
Pros:

A lot of local food near around the hotel.

2024-05-28 • via Nuitee
V
Victor
4
Is there other options ???
Pros:

Hotel is very old, breakfast was nothing during fasting months.

2024-03-26 • via Nuitee
C
Chai Keong
2
Pros:

Location and staff were OK.
Rusty water, poor room maintenance, power failure.

2023-10-07 • via Nuitee
C
Careena • partner
6
Pros:

Cons:
Old property, bathrooms need a lot of work. The rooms need to be refurbished.

Pro:
Very good location, walking distance to eateries and waterfront. Breakfast overlooking the river was nice.

2023-07-29 • via Nuitee
K
kenneth • friends
2
Pros:

old, run-down condition, dirty, unclean. DONOT stay here. there is another hotel very nearby, which is FELDA much better.

2023-05-14 • via Nuitee
A
Ahmad Fahmi • family
8
Pros:

Price is ok. Quite comfortable.
Not a bad choice to spend a nigth after long journey travelling. Breakfast option was good enough.

2023-04-28 • via Nuitee
M
Mohd Zainal Abidin Bin Abdullah
8
Pros:

Overall okay

2022-06-12 • via Nuitee
K
Kee
10
Good to stay
Pros:

Very convenient location.

2020-12-01 • via Nuitee
V
Verified traveler
4
disappointed
Pros:

Toilet so dirty..Hotel old season.. breakfast very bad!

2020-09-07 • via Nuitee
J
Jurinah
4
Last place to choose
Pros:

Stayed on 30th Aug 20.
Would be the last choice of hotel to stay.
Furnitures are old. Corridor floor tiles are dirty. Bathroom with yellow stains on wall tiles. No shower curtain. No minibar fridge.
Overall very dissappointed with Seri Malaysia.

2020-09-01 • via Nuitee
H
HAFIDZAH
8
Pros:

good hospitality

2020-08-31 • via Nuitee
V
Verified traveler
10
Pros:

Good

2020-08-29 • via Nuitee
A
Akif
2
TERRIBLE
Pros:

the most dirtiest toilet I've ever been, room is extremely basic below my expectation

2020-08-08 • via Nuitee
V
Verified traveler
6
Pros:

Kebersihan bilik air amat mengecewakan, lantai dan dinding bilik kotor berkerak, pemegang shower seperti bertahun tidak di bersihkan. Tiada selipar bilik disediakan. Sarapan pagi tidak sedap dan menarik langaung

2020-03-16 • via Nuitee
V
Verified traveler
8
Pros:

Bathroom need upgrade..

2020-01-05 • via Nuitee
C
Chia Minn
6
Pros:

Old dated hotel that needs an upgrade

2019-12-18 • via Nuitee
V
Verified traveler
8
Pros:

Location is superb next to a beautiful river but the breakfast need to be upgraded

2019-12-16 • via Nuitee
V
Verified traveler • family_with_children
10
Pros:

Berpatutan

2019-12-01 • via Nuitee