Hotel Seri Malaysia Mersing

Hotels
Independent
5.2 (52 reviews)
Lot TTB 641, Jalan Ismail, Mersing, Johor, 86800 , Mersing , MY

Facilities

24-hour front desk
Garden
Designated smoking area
Hiking/biking trails nearby
Wheelchair accessible parking
Free self parking
Reception hall
Wheelchair-accessible van parking

Review Highlights

Pros:
Renovation potential
Historic ambiance
Cons:
Outdated facilities
Needs significant improvements

Categories

Cleanliness
1.68
Chambre qui mérite une grande rénovation. Salle de bain d'un autre temps.
Service
7.16
Standard quality for this hotel tier.
Location
7.2
Standard quality for this hotel tier.
Room Quality
2.66
Chambre qui mérite une grande rénovation.
Amenities
7.19
Standard quality for this hotel tier.
Value for Money
4.64
Standard quality for this hotel tier.
Food and Beverage
7.19
Standard quality for this hotel tier.
Overall Experience
3.87
Overall sentiment balanced with high variability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:59

Property Description

Relax by the Pool or Garden View
Enjoy the outdoor pool or embrace the tranquility of the garden for a truly relaxing stay.

Delightful Dining Options
Savor a meal at Cafe De Tanjung or indulge in the convenience of room service for a quiet night in.

Convenient Location
Close to Mersing Hospital and Mersing Ferry Terminal, with various attractions like Mersing Beach and Pulau Beach a short distance away.

Plan your serene getaway at Hotel Seri Malaysia Mersing for a perfect blend of comfort and convenience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

5.2
Based on 52 reviews
Cleanliness: 1.68
Service: 7.16
Location: 7.2
Room Quality: 2.66
Amenities: 7.19
Value for Money: 4.64
Food and Beverage: 7.19
Overall Experience: 3.87
O
Olivier
4
Les hotels SERI sont en fin de série.......
Pros:

Chambre qui mérite une grande rénovation. Salle de bain d'un autre temps...

2025-08-09 via Nuitee
T
Tee family
10
Pros:

The building need to upgrade...

2025-07-06 via Nuitee
M
Michael
2
Pros:

Filthy. Cockroaches in bathroom. Red stains on walls. Stains on bedsheets.

2025-04-13 via Nuitee
M
Mohamed Rizal
6
Okay stay in Mersing
Pros:

Overall okay. Hotel is quite old and in need of renovation. Comfy enough to sleep but other than that, acceptable. Being the only hotel available in Mersing, little choice but to stay there if you're catching the ferry to tioman.

2025-02-13 via Nuitee
J
james
8
Pros:

The staff was friendly and welcoming.The rooms clean and well maintained.Besides that the place is pretty run down and could use some real upgrading.

2025-01-24 via Nuitee
W
wasant family
8
Pros:

Proximity to the Beach and town area

2023-03-03 via Nuitee
V
Verified traveler
2
Warning- not safe.
Pros:

I’m amazed the Hotel.com had this as one of their listings. I can say that it’s truly to worst hotel that I have ever stayed in.
The photos are misleading, as they show a very much younger, well kept resort. The hotel is run down, dirty and very hazardous.
It is not safe place, clean or hygiene and clearly there are absolutely no safety measures in place.
The photo says it all.

2022-10-01 via Nuitee
V
Verified traveler
6
Pros:

One night stay only.

2022-08-23 via Nuitee
K
kranti
10
Pros:

old hotel managed pretty well with all the facilities functioning, wifi only works at the lobby reception.
located in quite part of town in from of the green park.

2020-12-15 via Nuitee
S
SUHAIRI
6
Good Location
Pros:

This is the old school hotel. But the hotel located at the Mersing town. So easy to get anything during the trip. Breakfast pack not so bad. Understand during Covid-19 pandemic, the hotel take precaution so that it is under control.

2020-07-10 via Nuitee
J
jean jacques
2
Pros:

Pas digne d hôtel.com

2020-03-11 via Nuitee
J
jean jacques
2
Pros:

Hôtel non conforme à la description
Hôtel.com n a pas du le visiter depuis longtemps
Hôtel sale j ai refusé la chambre que l on nous donner pour son humidité et son manque de propreté le personnel a été très agréable et m en a donné une autre guerre mieux
C est hôtel.com qui doit revoir cet hôtel et le supprimer car pas digne d eux

2020-03-11 via Nuitee
R
Ridzwan
8
Value for money Budget Hotel stay.
Pros:

Value for money Budget Hotel stay. Was surprised by the cleanliness and good air conditioning of the room. Breakfast, though with not much variety was with deliciously good.

2019-08-26 via Nuitee
A
Addy friends
2
Pros:

Property is 1km away from town. That is their only saving grace. Property is seriously outdated, dilapidated and falling apart. Rooms were not cleaned properly and everything in the room was dirty and moldy

2019-08-10 via Nuitee
G
Gisèle
4
Mérite un large détour.
Pros:

Un peu loin du centre. Cet établissement à dû être beau il y a une vingtaine d'années. La plage juste derrière est moche et sans intérêt, du coup l'hôtel aussi. Piscine hors d'utilisation et pas très clean tout comme autour.

2019-04-03 via Nuitee
F
Firdaus friends
2
Pros:

I came again to hotel seri malaysia after 10 years..iam really dispointed.. they didnt clean my room properly.. a lot of coackroach ( dead coack) everywhere..they didnt clean rubbish from previous clients..
Really dissapointed.. pls pls... improve ur services.. the location is very good.. near to the beach.. n from room, u can see the beach..

So... pls make something before other clients make complaint like me..

2019-03-13 via Nuitee
V
Verified traveler
6
Keseluruhan blh bg 30% untuk menginap di hotel ini
Pros:

1. Penyambut tetamu kurang mesra. Pertanyaan dijawab acuh x acuh.
2. Kawasan tangga hujung bangunan kotor tidak dijaga.
3. Tandas dalam bilik tidak dibersihkan. Terdapat air kencing meleleh di kawasan jamban.
4. Langsir koyak.
5. Tuala mandi dah reput.
6. Makanan kurang enak. Sarapan pada jam 8.30 makanan sudah habis. Tidak buat penambahan.

2018-09-30 via Nuitee
V
Verified traveler
4
Very bad
Pros:

dirty hotel, staff that does not speak english, we even found lizard eggs in the room. yellow water came out of the bathroom.

2018-08-26 via Nuitee
A
Abdul Bari
2
Bad experience
Pros:

Staff not cooperative. No helpers to carry luggage. Very bad and limited breakfast.

2018-06-14 via Nuitee
G
Gary
4
get what you pay for
Pros:

awful. but cheap, so I suppose you get what you pay for.

2018-05-07 via Nuitee