Hotel Seri Malaysia Taiping

Hotels
Independent
7 (20 reviews)
4 Jaan Sultan Mansur, Taiping, Perak, 34000 , Taiping , MY

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Large rooms
Nearby lake garden
Comfortable beds
Cons:
Unfriendly staff
Poor cleanliness maintenance
Limited amenities like spa services
Expensive for some guests

Categories

Cleanliness
4.5
Mixed reviews regarding cleanliness, with some guests satisfied and others mentioning maintenance issues.
Service
5.3
Service feedback varied, with some guests appreciating it and others citing unfriendly staff and long wait times.
Location
8.2
High rating for location due to close proximity to key landmarks and nature environments.
Room Quality
7
Rooms generally described as comfortable, but several complaints about old rooms and bathroom maintenance.
Amenities
7.2
Satisfactory amenities, but some guests mentioned the lack of certain services like spa facilities.
Value for Money
6
Mixed reviews on value for money, with some feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and food generally well-received, despite some complaints about variety and quality.
Overall Experience
6.8
Mixed overall experience feedback, with some guests having positive experiences and others citing facility maintenance issues and unfriendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 10:58

Property Description

Scenic Views and Convenience
Take in the views from a terrace and a garden and enjoy complimentary wireless internet access. Concierge services are available along with a picnic area.

Dining and Refreshing Beverages
Experience a delightful meal at Cafe Tasik Seri Bayu or unwind with a drink at the bar/lounge. Room service is also an option for a cozy night in.

Comfort and Accessibility
With 100 air-conditioned guestrooms, enjoy amenities like wired and wireless internet access, showers, and safes. Benefit from features like dry cleaning services, a 24-hour front desk, and free self-parking.

Ready to experience comfort and convenience at Hotel Seri Malaysia Taiping? Book now for a delightful stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

7
Based on 20 reviews
Cleanliness: 4.5
Service: 5.3
Location: 8.2
Room Quality: 7
Amenities: 7.2
Value for Money: 6
Food and Beverage: 7.3
Overall Experience: 6.8
M
Mark
4
Pros:

In desperate need of some attention. Walls were cracked and peeling. Ceiling tiles in bathroom were moldy and falling down. Electrical outlet pulling away from wall. Cobwebs. Hasn’t seen a new coat of paint in years and the last one was poorly down.

I can’t say anything positive about the breakfast.

Amy at reception was the one very positive exception to this place. She helped me to a arrange a cab even after she was done for the day!

2025-01-24 via Nuitee
V
Verified traveler family
10
Pros:

Nice service

2024-06-03 via Nuitee
M
Mooi family
8
Pros:

Love the pool and the close proximity to the Lake Garden. Having the ironing board in the room is so helpful. The hotel looks tired inside and out. However, it is comfortable and reasonably clean. Will consider it again in the future.

2024-02-19 via Nuitee
M
Mooi
10
Pros:

A quicker response to email enquiries is much appreciated. A more consistency in the application of the renting policy is also greatly appreciated. A lack of indoor entertainment I.e. television viewing option is a disadvantage to the elderly who is not tech savvy.

2024-02-14 via Nuitee
P
Putri
10
Pros:

Only stayed for one night and it was pleasant. Room was spacious and clean. Wifi was not stable maybe because our room was far from the main router, TV also not okay, can’t really watch anything. Overall I would definitely stay again in the future

2024-01-04 via Nuitee
N
norhidayu
6
Pros:

-

2023-11-20 via Nuitee
A
Ahmad Mahadi family_with_children
8
Pros:

Need time to recover post COVID

2023-07-25 via Nuitee
S
Simon
8
TAIPING MAY 2023
Pros:

Budget hotel in a good location.

Staff were very helpful and friendly.

Rooms were basic but everything worked properly.

Breakfast was included and there was some western food on the menu.

2023-05-17 via Nuitee
R
Rosli Bin family
6
Pros:

Staff was very friendly however to property itself need refurbishment.. major refurbishment! Food during breakfast is good specially the lepeng nyior & roti canai.

2022-10-02 via Nuitee
M
Muhammad Lukhman Abidin
8
Pros:

Good for family room.bilik sgt besar..

2020-09-23 via Nuitee
V
Verified traveler
6
Pros:

Not so good, pool under maintenance, some lighting inside room problem, shower bathroom difficult to use for children.

2019-12-25 via Nuitee
V
Verified traveler family_with_children
4
Pros:

The room is okay n the staff is friendly but the toilet so terrible, the water was very slow n the heater was not working. The toilet also cannot be locked

2019-12-09 via Nuitee
V
Verified traveler family
10
Pros:

Easy go to the park...

2019-09-19 via Nuitee
I
Izuddin
4
Overall can give only 1 stars
Pros:

1) Receptionist is rude. Even u said already booked (paid) but they keep on saying the hotel is full!
2) U ask to clean the room but until 6pm they didnt come to clean it.
3) toilet are so dirty and smelly.
4) 2nd day i cannot enter the room then only know they system are wrongly locked.
5) in website mentioned check in is 2.00pm but receptionist keep saying is 3pm. Ask u to wait and dont want to listen what customer said to them.
6) Swimming pool are dirty seem like didnt do any maintenance.

2019-09-01 via Nuitee
W
Wa family
6
Pros:

I do like the location of the hotel including their facilities.. I dont really like their breakfast menu... Tq

2019-08-29 via Nuitee
L
LoveMalaysia friends
4
Pros:

Could have been better if the Cleaner Team do the job accordingly especially the bathroom.

2019-08-13 via Nuitee
V
Verified traveler family_with_children
8
Pros:

good nice location

2019-06-12 via Nuitee
V
Vincent
2
Pros:

We were shocked to find that hotel.com made a error in their systems and did not book after we have paid in full for 2 rooms and 2 night at sri malaysia, taiping, Thus after 5 pm we were to move to some other noisy hotel 2 km away which did not have a breakfast package which we always were looking forward to ..but was then given a hotel.com voucher of rm200 for a breakfast compensation. Hotel.com written guarantee of booking online is not trust able. In my experience

2019-02-10 via Nuitee
V
Verified traveler
2
Pros:

Only 1 reception counter was opened for check in. Had to wait for 30 minutes. Hotels.com booking information differed from what offered by the Hotel. Information was not consistent. Toilet was dirty. Toilet seat below had fungus. Shower tiles still has fungus. Area around WC was leaking. Ants on sink. Housekeeping was not done for 2nd day. Facilities not maintained. Wifi not accessible in room even though this was stated as available

2019-02-09 via Nuitee
V
Verified traveler
10
Pros:

Nice hotel clean and friendly

2019-01-24 via Nuitee