Plaza Resort Club Reno

Hotels
8.4 (960 reviews)
121 West Street , Reno , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Old and outdated facilities
Limited amenities
Parking issues

Categories

Cleanliness
7.93
Mixed reviews; mentions of clean rooms but also mentions of dated and smelly areas.
Service
9.4
Overall, the staff received positive remarks for being friendly and helpful.
Location
8.94
Guests appreciated the convenient location near casinos and shops.
Room Quality
8.39
Rooms were spacious and comfortable but some were noted as outdated.
Amenities
7.92
Mixed feelings; some amenities appreciated while others like breakfast were missed.
Value for Money
8.38
Good value perceived generally, though some felt prices were high.
Food and Beverage
7.43
Limited breakfast options mentioned; some guests wished for more variety.
Overall Experience
8.8
Overall pleasant stay with a willingness to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:24

Property Description

Riverfront Location
Located right by the Truckee River, Plaza Resort Club Reno offers a picturesque setting for your stay. Enjoy stunning views and convenient access to nearby casinos.

Amenities Galore
From a large indoor pool to free WiFi in every room, we have everything you need for a comfortable stay. Relax with a dip in the pool or unwind in the guest lounge with a game of billiards.

Convenience and Comfort
With a fitness centre, business centre, and well-equipped accommodations featuring kitchen essentials and cable TV, Plaza Resort Club Reno ensures a hassle-free and enjoyable experience for all guests.

Book your stay now at Plaza Resort Club Reno for a delightful and convenient hotel experience!

Important information:

The credit card will be authorized for the total amount, plus $50 per night for incidentals.

The parking garage has height restrictions. Vehicles over 76 inches in height or 18 feet in length are not permitted. Dual rear wheel vehicles, RVs, trailers or campers are not permitted.

Please ensure the original credit card used at the time of booking is presented during check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.4
Based on 960 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
L
Leah • solo_traveller • ca
9
Great location in a heritage style hotel
Pros:

It had an old town chic aesthetic

Cons:

Nothing really it was fine!

2026-07-25 • via Nuitee
A
Anna • family_with_children • fi
7
Pros:

Ystävällinen vastaanottohenkilö, suuri huone

Cons:

Vino lattia. Todella vanhanaikainen remontoimaton hotelli, ei vastannut kuvia. Ei ravintolaa hotellissa

2026-07-25 • via Nuitee
M
Marialuisa • couple • us
8
Property was updated about super clean and everybody was nice and helpful.
Pros:

I like the property was clean.

Cons:

I didn’t like that the property was super outdated.

2026-07-24 • via Nuitee
S
sophan • couple • us
10
2026-07-21 • via Nuitee
D
Dennis • couple • us
7
2026-07-19 • via Nuitee
I
Isaac • couple • us
9
2026-07-16 • via Nuitee
Y
Younghee • couple • us
10
2026-07-13 • via Nuitee
D
David • solo_traveller • us
10
2026-07-10 • via Nuitee
D
Darlinda • couple • us
1
Worst booking ever! Old, noisy & zero provisions! Stay at name brand hotels, only!
Pros:

Nothing!!

Cons:

Old carpet, drapes, decor, original from the '80's that smelled like wet dog. Not informed of a "business" directly across the street that has Raves/Nightclub/ Disco every.single.night! with LOUD thumping bass music until 4 am in the morning, (Reno police says they don't have to comply with noise ordinances, as it's a business in downtown!)=ZERO SLEEP! Rooftop deck is Not on roof, it's on 7th floor, of the 20-story building, the ONLY reason we booked this hotel was to see the fireworks from the rooftop deck, & we were not able to see them! Parking lot at odd angles, not secure & you had to take 2 separate elevators to access it. The front desk reception was like talking to a rock! One towel per person for a 5 day stay, additional towels requested were dirty. 2 coffee pods only/3 pods limit per day shared. Ice only available on 7th floor. Only stayed because it was prepaid/ non-refundable but left one day early! DO NOT RECOMMEND!!STAY ANYWHERE BUT HERE!

2026-07-09 • via Nuitee
P
Patricia • couple • us
9
Cons:

Wish the bar area was open while we were there

2026-07-08 • via Nuitee
S
Suzanne • solo_traveller • us
8
Pros:

Rooms were clean and spacious. Nice indoor pool area.

2026-07-07 • via Nuitee
B
Bianca • family_with_children • us
8
Pros:

Hotel was very clean, beds were comfortable and staff provided exceptionally hospitality and service!

2026-07-06 • via Nuitee
E
Enri96.a • solo_traveller • it
9
Pros:

Posizione super centrale

Cons:

L'ascensore era fuori servizio

2026-07-06 • via Nuitee
B
Bausback • solo_traveller • us
10
Pros:

I love the plazas, consistency.Never a let down

2026-07-06 • via Nuitee
R
Roy • solo_traveller • us
10
Pros:

Beds were super comfy, pillows were amazing! Theres a sofa bed in every room I've ever been in here. They have plenty of extra pillows and bedding. Room had fridge n microwave. Full sized windows that looked out onto downtown Reno, and we got to see the big fireworks show right from our room. Definitely a great stay!

Cons:

That i had to leave.

2026-07-05 • via Nuitee
G
Gillispie • solo_traveller • us
9
2026-07-04 • via Nuitee
N
Nicole • family_with_children • us
4
Would not stay here or anywhere in downtown Reno again
Pros:

We were in town for softball tournament for our daughter. The hotel was very dated! Our friends room just one over had what looked like bed bug feces on the mattress - they ended up going to a different hotel room, we had a very hard time sleeping due to yelling drunk people on street level - we were on the 14th floor facing CIrcus Circus and there were cars burning rubber for hours on end so it sounded like a race track! I would not stay here ever again let alone down town Reno. .

Cons:

We were in town for softball tournament for our daughter. The hotel was very dated! Our friends room just one over had what looked like bed bug feces on the mattress - they ended up going to a different hotel room, we had a very hard time sleeping due to yelling drunk people on street level - we were on the 14th floor facing CIrcus Circus and there were cars burning rubber for hours on end so it sounded like a race track! I would not stay here ever again let alone down town Reno.

2026-07-02 • via Nuitee
V
Valley • extended_group • us
10
Impress old building and staff very friendly
Pros:

That it had a comfort station and could sit outside. Also neatly decorated

Cons:

Liked it all a lot

2026-07-01 • via Nuitee
M
Morgan • couple • us
8
A Non-Casino Establishment in a Great Location
Pros:

Fantastic location and accommodating staff. This isn't your most modern, hip, hotel. The decor remains firmly ensconced in the 70's or 80's but it is sparkling clean with a lovely staff and a fantastic location just steps away from the River walk area which wonderful to walk and full of restaurants. We had a lovely evening dining out, strolling and listening to fantastic music, which, by the way, was a free performance. Great for an overnight.

2026-06-29 • via Nuitee
S
Samuel • solo_traveller • us
10
2026-06-26 • via Nuitee