Au Coeur d'Hanoi Boutique Hotel

Hotels
8.1 (131 reviews)
62 Hang Be , Hanoi , vn

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.14
General mentions of cleanliness in reviews, though minor complaints impact the score.
Service
8.61
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.65
Strong positive sentiment regarding the central location and proximity to attractions.
Room Quality
7.6
Some guests found rooms to be small and not as expected, affecting overall perception.
Amenities
8.13
Amenities were mentioned positively, though some lacked variety in breakfast offerings.
Value for Money
7.59
Concerns about the perceived worth compared to the price, particularly in certain reviews.
Food and Beverage
7.64
Breakfast options could be improved, impacting overall rating.
Overall Experience
8.41
Overall positive experiences shared, with strong recommendations despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:41

Property Description

French and Oriental Decor:
Experience a blend of French and Oriental decor at Au Coeur d'Hanoi Boutique Hotel, adding charm and character to your stay in the heart of Hanoi's Old Quarter.

Modern Amenities:
Enjoy modern comforts in our air-conditioned rooms, complete with a 32-inch flat-screen TV, personal safe, and the option of city views. Relax in en suite bathrooms equipped with either a bathtub or shower.

Convenient Services:
Benefit from free Wi-Fi, on-site parking, and the option for airport transfers. Indulge in international and Vietnamese cuisine at Viet Restaurant, or explore nearby attractions like Returned Sword Lake and Dong Xuan Market.

Book now and immerse yourself in the cultural richness of Hanoi at Au Coeur d'Hanoi Boutique Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for VND 350,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 131 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.41
V
vincent • family_with_children • fr
7
Pros:

Certaines personnes étaient prévenante mais pas toutes

Cons:

Le personnel inégal la chambre dite de luxe sans vraie fenêtre et le prix trop cher

2026-03-12 • via Nuitee
K
Kati • family_with_children • fi
8
2026-03-11 • via Nuitee
B
Bách • family_with_children • vn
10
2026-03-11 • via Nuitee
M
MGB • couple • pl
1
Disgusting and effectively a theft of money.
Pros:

The staff tried to apologize for the horrible experience.

Cons:

The whole hotel need to be properly cleaned. The room was very dirty with hair in the bathroom, previous user's waste in the shower and dead cockroach in the bathroom. Disgusting. They rely on a teenager to "clean". I had to as 3 times to have the cockroach removed from the bathroom. The bed was hard as were the pillows. Breakfast was horrible. I would never stay there again. Also, we payed top price for the most expensive room after seeing the initial room was much worse and not what was advertised.

2026-03-07 • via Nuitee
S
Sara • family_with_children • pl
10
2026-03-04 • via Nuitee
S
Sara • family_with_children • pl
10
Pros:

It was an amazing experience. I stayed in 3 different hotels in the simialr location with simialr price and this one was the best. Very helpful and kind stuff, nice amenities, clean, perfect location, many tasty options for breakfast also healthy oprtions with cooked veggies with I appriciate a lot. Stuff helped me with ordering taxi and on the arrival I have received welcome drink. Nothing to complain highly recommended:)

Cons:

Nothing

2026-03-04 • via Nuitee
H
hoàng • family_with_children • vn
1
2026-02-26 • via Nuitee
J
Joachim • solo_traveller • de
8
Sehr gute Lage, gutes Preis-Leistungsverhältnis, sehr nettes Personal
Pros:

Die Lage war exzellent, mitten in der Altstadt, nahe des Sees.

2026-02-22 • via Nuitee
E
Eng Yeow • family_with_children • ph
9
2026-02-10 • via Nuitee
T
Thierry • family_with_children • be
1
Pros:

Rien

Cons:

La propreté
Pas d'eau chaude
Mal servie
Mediocre

2026-02-09 • via Nuitee
H
hubert • family_with_children • fr
8
2026-01-27 • via Nuitee
S
Seena • family_with_children • us
9
Great location
Pros:

Staff was very helpful!

Cons:

Stepping into and out of the tub/shower was very difficult.

2026-01-27 • via Nuitee
A
Ashley • family_with_children • au
7
2026-01-22 • via Nuitee
H
Huy • couple • vn
10
Khách sạn trung tâm tiện lợi
Pros:

Tôi rất hài lòng về dịch vụ của khách sạn, cám ơn các bạn nhân viên khách sạn nhiệt tình đón tiếp tôi

2026-01-20 • via Nuitee
V
Viet Hoang • extended_group • vn
10
1 kỳ nghỉ tuyệt vời cảm ơn ks đã giúp mình có 1 kỳ nghỉ ấm cúng và tiện nghi
Pros:

Mình tới đúng dịp khách sạn trang trí Noel
Không gian ấm cúng, sạch sẽ, sang trọng
Mình book để đi du lịch và để chụp ảnh Tết
Mình chọn ks gần Hồ Gươm nhất để chụp ảnh nên ks là lựa chọn rất phù hợp cho bạn nào muốn ở gần hồ gươm nha

2026-01-20 • via Nuitee
E
Elizabeth • extended_group • gb
8
Pros:

The reception staff were excellent and dealt well with an issue about the room description on booking.com. The description was immediately amended.

2026-01-20 • via Nuitee
H
Hoang • couple • vn
9
The room are clean & airy, the staff are hospitable, the loaction is central, near Hoan Kiem lake.
Pros:

The room is clean & airy

Cons:

None

2026-01-20 • via Nuitee
T
Tony • couple • gb
8
Excellent location and very helpful staff.
Pros:

Good location

Cons:

No air con and poor coffee

2026-01-15 • via Nuitee
S
Simon • family_with_children • gb
9
Pros:

Very convenient for one night. Staff were helpful. Actual bacon for breakfast which was a nice surprise for a buffet breakfast here in Vietnam.

Cons:

It was absolutely fine for one night. The room was a little tired but most are in this area.

2026-01-12 • via Nuitee
G
Geraldine • couple • fr
8
Excellente expérience
Pros:

Tout

Cons:

Rien

2026-01-11 • via Nuitee