Au Coeur d'Hanoi Boutique Hotel

Hotels
8.1 (153 reviews)
62 Hang Be , Hanoi , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.14
General mentions of cleanliness in reviews, though minor complaints impact the score.
Service
8.61
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.65
Strong positive sentiment regarding the central location and proximity to attractions.
Room Quality
7.6
Some guests found rooms to be small and not as expected, affecting overall perception.
Amenities
8.13
Amenities were mentioned positively, though some lacked variety in breakfast offerings.
Value for Money
7.59
Concerns about the perceived worth compared to the price, particularly in certain reviews.
Food and Beverage
7.64
Breakfast options could be improved, impacting overall rating.
Overall Experience
8.41
Overall positive experiences shared, with strong recommendations despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:41

Property Description

French and Oriental Decor:
Experience a blend of French and Oriental decor at Au Coeur d'Hanoi Boutique Hotel, adding charm and character to your stay in the heart of Hanoi's Old Quarter.

Modern Amenities:
Enjoy modern comforts in our air-conditioned rooms, complete with a 32-inch flat-screen TV, personal safe, and the option of city views. Relax in en suite bathrooms equipped with either a bathtub or shower.

Convenient Services:
Benefit from free Wi-Fi, on-site parking, and the option for airport transfers. Indulge in international and Vietnamese cuisine at Viet Restaurant, or explore nearby attractions like Returned Sword Lake and Dong Xuan Market.

Book now and immerse yourself in the cultural richness of Hanoi at Au Coeur d'Hanoi Boutique Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for VND 350,000 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 153 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.41
P
Panu • couple • th
7
Good service , good location and moderate for clean
Pros:

Good Location , good service mind , warm welcome and more information support for travel

Cons:

Clean ,

2026-06-06 • via Nuitee
A
AbuDhabiBoro • solo_traveller • ae
7
Pros:

Great location, close to beer street and lake

Cons:

Rooms were small

2026-05-28 • via Nuitee
H
Harri • couple • fi
8
Good location, avarage hotel
Pros:

Nice location, nice personnel

Cons:

Room was not that clean nor in good condition. Avarage breakfast

2026-05-10 • via Nuitee
D
Dize • family_with_children • cn
8
2026-05-06 • via Nuitee
G
George • extended_group • au
7
2026-05-03 • via Nuitee
A
anas78 • solo_traveller • it
10
Pros:

Pulizia, posizione e gentilezza dello staff ci hanno organizzato tutti i nostri spostamenti

2026-04-23 • via Nuitee
S
Szymon • solo_traveller • th
9
Pros:

Nice room, great location.

Cons:

The breakfast needs a lot of improvement.

2026-04-19 • via Nuitee
P
PANY • couple • fr
8
Le séjour a été très agréable tout autour de la ville SAUF les bruits incessants de klaxon.
Pros:

L'hôtel est très bien situé dans le vieux quartier de Hanoï. Très pratique et très accessible aux magasins et boutiques et restaurants. Super.

2026-04-17 • via Nuitee
J
Jan Michael • family_with_children • ph
9
Pros:

Place is great and accessible

Cons:

Nothing much

2026-04-04 • via Nuitee
H
Hasier • family_with_children • fr
4
Pros:

The location is good and the staff were very nice. The bed was comfortable.

Cons:

Our room was tiny (barely enough space to walk around the bed) and it had no windows!You can hear everything from the hallway as if it were inside the room. From the pictures I expected better quality.

2026-03-31 • via Nuitee
G
Giulia Oberti di Valnera • family_with_children • it
2
Unpleasant surprise, but lovely staff.
Pros:

The staff was incredibly kind, and the position is perfect for visiting around.

Cons:

Unfortunately the property is in poor state: our room had mold, broken tiles in the shower and the door was damaged so it would not close properly.
Moreover, it is sold as a room with a window and we knew it wouldn't have a view, but the window is actually not facing outside at all, it's facing a wall that is not even outside, as if the room was made shorter.

2026-03-30 • via Nuitee
B
Bertrand • family_with_children • fr
10
Pros:

L'emplacement et la gentillesse du personnel

2026-03-29 • via Nuitee
V
Virginia • couple • es
7
Muy buena ubicación
Pros:

Ubicación perfecta. La chica de recepción era muy agradable y amable. Hotel práctico, con todo lo necesario.

Cons:

Aspecto viejo y algo estropeado de las instalaciones y de la habitación. Desayuno mejorable.

2026-03-27 • via Nuitee
V
vincent • family_with_children • fr
7
Pros:

Certaines personnes étaient prévenante mais pas toutes

Cons:

Le personnel inégal la chambre dite de luxe sans vraie fenêtre et le prix trop cher

2026-03-12 • via Nuitee
B
Bách • family_with_children • vn
10
2026-03-11 • via Nuitee
K
Kati • family_with_children • fi
8
2026-03-11 • via Nuitee
M
MGB • couple • pl
1
Disgusting and effectively a theft of money.
Pros:

The staff tried to apologize for the horrible experience.

Cons:

The whole hotel need to be properly cleaned. The room was very dirty with hair in the bathroom, previous user's waste in the shower and dead cockroach in the bathroom. Disgusting. They rely on a teenager to "clean". I had to as 3 times to have the cockroach removed from the bathroom. The bed was hard as were the pillows. Breakfast was horrible. I would never stay there again. Also, we payed top price for the most expensive room after seeing the initial room was much worse and not what was advertised.

2026-03-07 • via Nuitee
S
Sara • family_with_children • pl
10
Pros:

It was an amazing experience. I stayed in 3 different hotels in the simialr location with simialr price and this one was the best. Very helpful and kind stuff, nice amenities, clean, perfect location, many tasty options for breakfast also healthy oprtions with cooked veggies with I appriciate a lot. Stuff helped me with ordering taxi and on the arrival I have received welcome drink. Nothing to complain highly recommended:)

Cons:

Nothing

2026-03-04 • via Nuitee
S
Sara • family_with_children • pl
10
2026-03-04 • via Nuitee
H
hoàng • family_with_children • vn
1
2026-02-26 • via Nuitee