The Edgewater

Hotels
9.1 (449 reviews)
1001 Wisconsin Place , Madison , US
+1 608-535-8200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable accommodations
Cons:
Inconsistent service
High prices for some services

Categories

Cleanliness
8.45
General sentiment from reviews indicates a well-maintained hotel despite some service issues.
Service
9.45
Staff was described as accommodating and welcoming, but some guests experienced poor customer service.
Location
9.95
Excellent location noted for being close to restaurants and attractions, particularly praised in multiple reviews.
Room Quality
9.45
Rooms described as lovely and comfortable, with good views noted by guests.
Amenities
8.95
Spa services available but were criticized for being overpriced; however, some reviews were very positive.
Value for Money
8.45
Comments suggest it may be overpriced based on experiences shared by guests.
Food and Beverage
8.45
Mixed reviews on the restaurant service and pricing.
Overall Experience
9.65
Guests generally had a wonderful experience, with many noting they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:32

Property Description

Luxurious Lakefront Property
Indulge in a serene retreat at The Edgewater, nestled on the picturesque Lake Mendota in Madison.

Spa and Culinary Delights
Unwind at our spa and wellness center, then tantalize your taste buds at our three distinctive restaurants - from fine dining at Statehouse to casual bites at Icehouse and Boathouse.

Recreational Paradise
Stay active at our fitness centre, glide across the seasonal ice skating rink, or simply stroll through the lush gardens of our on-site plaza.

To experience elegance and relaxation by Lake Mendota, book your stay at The Edgewater now.

Important information:

The nightly fee includes:
-Wired and wireless internet
-Transportation to and from Dane County Airport (based on availability)
-Local shuttle service within a 2 mi radius of the hotel (based on availability)
-Two bottles of water daily in your guestroom
-Pandemic preparedness response
-Access to the Edgewater Fitness Club and Spa relaxation pool

- The minimum age for check-in is 21 on this property. ID will be requested upon check-in.
- Self Parking is available $20/per day.

-Rollaways $75/day
-Cribs $50/day
-Self Parking $24/night
-Valet Parking $30/night

-An airport shuttle service is available upon request within a 2 mi radius of the hotel. All shuttle services are subject to availability and must be arranged prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 449 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.65
L
Laura • solo_traveller • us
10
All of the staff were helpful and kind. Gorgeous views and wonderful breakfast!
Pros:

Perfect location and gorgeous views!

Cons:

Price and parking.

2026-09-18 • via Nuitee
L
Laura • couple • us
10
2026-09-18 • via Nuitee
D
Debra • solo_traveller • us
7
Pros:

size of the rooms, check out time

Cons:

room service never arrived

2026-09-17 • via Nuitee
S
susan • couple • us
10
2026-09-11 • via Nuitee
L
Lori • couple • us
10
2026-09-10 • via Nuitee
A
Aly • family_with_children • ae
10
2026-09-06 • via Nuitee
K
kelleyprof • NONE • Chicago, Illinois
10
A perfect weekend getaway
Pros:

We visited Madison for nostalgic reasons. While the city has changed tremendously, The Edgewater was a wonderful "home base" to wander around. We stayed in a Lakeside room (not sure of the exact name). It was wonderful hear the water lapping outside our window. The I was delighted that there was a dresser so I could unpack my suitcase. The bathroom had ample counter space, a lighted make-up mirror and a lovely shower. The restaurant (Statehouse) served a delicious breakfast with excellent service.

2026-08-24 • via Tripadvisor
L
LPD564 • Business
10
Great Hotel
Pros:

Very nice hotel, great services, very clean and I will return again. Also check out their store located in the Edgewater Spa bldg. I found some cute items.

2026-08-21 • via Tripadvisor
D
Dream37410650182 • NONE
4
Beautiful Location, but the Service Fell Short
Pros:

Unfortunately, our experience at The Edgewater was disappointing from the start. When I called to make our reservation, I was told we needed to pay extra for a room that could accommodate three people—even though the third person was our 1-year-old—and that a crib would be an additional $50 per night. We actually tried to cancel after that interaction, but our reservation was non-refundable, so we went ahead with the stay.

When we checked in late Thursday night, another guest called the front desk because the AC in her room was broken. After putting her on hold, the front desk staff and security openly complained about how annoying she was. Shortly afterward, they were also making fun of a DoorDash delivery driver. Neither situation was a huge deal on its own, but hearing staff talk that way about guests and others while we were standing there felt unprofessional and made for an especially poor first impression.

From there, we found ourselves noticing all of the little things. We were part of a wedding group, and the general consensus among several people was that the entire experience felt very nickel-and-dimey. For a hotel at this price point, we expected a much higher level of hospitality and service.

The Edgewater has a beautiful location, but unfortunately the overall experience did not live up to our expectations, and I would not recommend it to family or friends.

2026-08-10 • via Tripadvisor
T
thebillk • NONE
10
Outstanding! Great weekend with our son’s wedding in the grand ballroom! Nothing but top level experiences with everyone
Pros:

Memorable view! Memorable meals! Nothing but quality, friendly, helpful experiences with everyone at the Edgewater! Made our son and new daughter in law’s wedding an incredible experience!

2026-08-10 • via Tripadvisor
R
rgeorge2026 • Business • Hickory, North Carolina
10
Awesome!
Pros:

Take full advantage of the Spa. Very relaxing environment and laid well. Patio area overlooking the water is spacious, clean and welcoming!

2026-08-07 • via Tripadvisor
Y
Yajima • couple • jp
10
2026-08-04 • via Nuitee
M
MaryJo • couple • us
9
Quiet lake view with many amenities
Pros:

Beautiful lake view and everything needed (restaurants, bars, spa, plaza, etc) on site.

Cons:

Ordered special pillow, but it was never delivered.

2026-08-03 • via Nuitee
B
btownsttu • Business
10
Business Trip
Pros:

I travel to Madison twice a year. The Edgewater is where I always stay. 5 stars! I’ve never been disappointed.

2026-07-30 • via Tripadvisor
B
bobbart2015 • NONE • Colorado Springs, El Paso County, Colorado
10
Great in every respect.
Pros:

Edgewater an uber service place-from valet to head waiter who had nice amentities for our anniversary.A must go to in Madison

2026-07-21 • via Tripadvisor
M
Melissa • couple • us
8
2026-07-16 • via Nuitee
M
MASII2026 • Business • Oxford, Wisconsin
4
Would not recommend
Pros:

Would not recommend or return to this hotel. Services and rooms quality do not fall in line with the cost of the reservation. Management is inappropriate with guests and displayed gestures that were offensive.

2026-07-06 • via Tripadvisor
G
georgeI840SL • NONE • Superior, Colorado
10
Awesome property on the lake
Pros:

This place is truely amazing. Gorgeous property right on the lake and the service is impeccable. We were just passing through for the night on our way to Colorado. I would come back and visit Madison just to stay at this property.

2026-06-29 • via Tripadvisor
W
warhovera • NONE
10
Perfect Madison Hotel
Pros:

Everything about this hotel is easy and elegant. Very comfortable beds, linens,, rooms, common areas.

2026-06-24 • via Tripadvisor
K
Kurtis • couple • us
10
2026-06-24 • via Nuitee