The Edgewater

Hotels
9.1 (444 reviews)
1001 Wisconsin Place , Madison , us
+1 608-535-8200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable accommodations
Cons:
Inconsistent service
High prices for some services

Categories

Cleanliness
8.45
General sentiment from reviews indicates a well-maintained hotel despite some service issues.
Service
9.45
Staff was described as accommodating and welcoming, but some guests experienced poor customer service.
Location
9.95
Excellent location noted for being close to restaurants and attractions, particularly praised in multiple reviews.
Room Quality
9.45
Rooms described as lovely and comfortable, with good views noted by guests.
Amenities
8.95
Spa services available but were criticized for being overpriced; however, some reviews were very positive.
Value for Money
8.45
Comments suggest it may be overpriced based on experiences shared by guests.
Food and Beverage
8.45
Mixed reviews on the restaurant service and pricing.
Overall Experience
9.65
Guests generally had a wonderful experience, with many noting they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:32

Property Description

Luxurious Lakefront Property
Indulge in a serene retreat at The Edgewater, nestled on the picturesque Lake Mendota in Madison.

Spa and Culinary Delights
Unwind at our spa and wellness center, then tantalize your taste buds at our three distinctive restaurants - from fine dining at Statehouse to casual bites at Icehouse and Boathouse.

Recreational Paradise
Stay active at our fitness centre, glide across the seasonal ice skating rink, or simply stroll through the lush gardens of our on-site plaza.

To experience elegance and relaxation by Lake Mendota, book your stay at The Edgewater now.

Important information:

The nightly fee includes:
-Wired and wireless internet
-Transportation to and from Dane County Airport (based on availability)
-Local shuttle service within a 2 mi radius of the hotel (based on availability)
-Two bottles of water daily in your guestroom
-Pandemic preparedness response
-Access to the Edgewater Fitness Club and Spa relaxation pool

- The minimum age for check-in is 21 on this property. ID will be requested upon check-in.
- Self Parking is available $20/per day.

-Rollaways $75/day
-Cribs $50/day
-Self Parking $24/night
-Valet Parking $30/night

-An airport shuttle service is available upon request within a 2 mi radius of the hotel. All shuttle services are subject to availability and must be arranged prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 444 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.65
Y
Yajima • couple • jp
10
2026-08-04 • via Nuitee
M
MaryJo • couple • us
9
Quiet lake view with many amenities
Pros:

Beautiful lake view and everything needed (restaurants, bars, spa, plaza, etc) on site.

Cons:

Ordered special pillow, but it was never delivered.

2026-08-03 • via Nuitee
B
btownsttu • Business
10
Business Trip
Pros:

I travel to Madison twice a year. The Edgewater is where I always stay. 5 stars! I’ve never been disappointed.

2026-07-30 • via Tripadvisor
B
bobbart2015 • NONE • Colorado Springs, El Paso County, Colorado
10
Great in every respect.
Pros:

Edgewater an uber service place-from valet to head waiter who had nice amentities for our anniversary.A must go to in Madison

2026-07-21 • via Tripadvisor
M
Melissa • couple • us
8
2026-07-16 • via Nuitee
M
MASII2026 • Business • Oxford, Wisconsin
4
Would not recommend
Pros:

Would not recommend or return to this hotel. Services and rooms quality do not fall in line with the cost of the reservation. Management is inappropriate with guests and displayed gestures that were offensive.

2026-07-06 • via Tripadvisor
G
georgeI840SL • NONE • Superior, Colorado
10
Awesome property on the lake
Pros:

This place is truely amazing. Gorgeous property right on the lake and the service is impeccable. We were just passing through for the night on our way to Colorado. I would come back and visit Madison just to stay at this property.

2026-06-29 • via Tripadvisor
W
warhovera • NONE
10
Perfect Madison Hotel
Pros:

Everything about this hotel is easy and elegant. Very comfortable beds, linens,, rooms, common areas.

2026-06-24 • via Tripadvisor
K
Kurtis • couple • us
10
2026-06-24 • via Nuitee
C
cadams2026 • Business
10
Excellent place for a conference
Pros:

Comfortable hotel on Lake Mendota near the University. I rarely sleep well my first night in any hotel and I slept like a baby here! The conference facilities were great and the food was awesome!

2026-06-22 • via Tripadvisor
L
lynnwB330UG • Couples • Chicago, Illinois
2
We'll NEVER Stay Here!!!!
Pros:

There wasn't an option for zero stars, so I was forced to pick 1 star. I will NEVER stay at this hotel and here's why: we were meeting friends who were guests there, and having dinner at The Statehouse restaurant inside (which is wonderful, separate review). We parked in their self-parking lot building and the lot was very full with open spaces only available on their level #3 and underneath their adjacent building that houses the Boathouse on lake level. (Hotel lobby and street level is actually on level #6; building is on a cliff on the lakefront). The public parking elevators ONLY go down to level #4 (2 levels below street) which means one has to walk across a long tunnel and down the extra 2 level ramps along the way a car drives to actually get to level #6. CRAZY! Even worse, there were NO SIGNS at all directing us how to get to street/lobby level. Unless you are a hotel guest you cannot enter stairs to exit parking since a key card is necessary to open doors. obviously no-one from the hotel staff has ever tried parking in their lot to understand what someone must go through if their lot is crowded to get to street level and the lobby! This should be a no-brainer if this hotel was the least bit interested in customer service. I caution anyone who has the slightest trouble walking up/down many levels of stairs and/or long distances. Even the able-bodied in our group found it nonsensical that there were no signs directing us. We spoke with a front office manager Mr. Ajeel Aziz who was not helpful or understanding at all -- in fact it seemed he was completely unaware one needed hotel key card to enter stairwell in parking lot. His response to us was "we offer valet parking." I understand building being on a cliff presents additional issues but SIGNS are necessary at a minimum! And why not have additional elevators on the Boathouse side that go from lake front level all the way up to street level? I would imagine this absence violates ADA laws at its worst and common sense at a minimum. In addition, there is a $4 per hour charge for parking with NO SIGNS anywhere informing you of this charge amount (should be upon entry to parking!). We found out the amount of charge by asking at front desk. THAT is definitely against consumer protection laws. Extremely poor customer service here on issues that only require common sense.

2026-06-22 • via Tripadvisor
D
Daniel • couple • us
8
Great hotel in Madison but needs a little updating.
Pros:

Excellent location. Rooms had a fantastic view of both lake and capitol building.

Cons:

Getting long on the tooth. Needs an updating.

2026-06-22 • via Nuitee
S
Safari44813686969 • NONE
10
Incredible Stay.
Pros:

Booked a last minute weekend in Madison. Room and view were great. Concierge gave us list of experiences in Madison. We left the room to walk and they had live music in the outside courtyard overlooking the lake, we stayed the entire time and enjoyed the music, food and sunset.
Walked to the farmers market at the capitol in the morning and grabbed coffee to go at the cafe. Perfect location and hospitality.

2026-06-21 • via Tripadvisor
J
James Max • solo_traveller • au
10
2026-06-16 • via Nuitee
O
O5623TQsusank • NONE
10
A Room with a View
Pros:

If you are in Madison there is old world charm and the power of the Lake to welcome you at Edgewater.

2026-06-14 • via Tripadvisor
F
fsboswfl • Solo travel
6
See Through Towels
Pros:

Pretty hotel with amazing views. Repeat guest. But, this go-around, the towels need to be replaced. I could understand late fall to have old or tired towels, but this is travel season. $500 a night, I expect just a bit better.

The furniture is also a outdated... a lot of hotels are out dated, so I get it... but it might be time for management to spend some money.

2026-06-13 • via Tripadvisor
L
Lisa • couple • us
8
Great location just a bit overpriced for the night but would stay again!
Pros:

Great location

Cons:

When I booked I asked for a lake view room. I only got a partial but Niko accommodated us right away ! Thank you

2026-06-12 • via Nuitee
A
Amy • couple • us
10
Pros:

Location. History. Views.

Cons:

Expensive

2026-06-12 • via Nuitee
J
Jill • solo_traveller • gb
9
Enjoyed our stay, great location
Pros:

This is a nice traditional hotel on the Lake. We had a good sized room with a comfortable bed and 2 very nice armchairs. The view of the lake was pretty and provided good light into the room. A reasonable size fridge was provided. Very happy with the bathroom and walk in shower. Pleasant toiletries.

Cons:

We had chosen a terrace which was a little disappointing but then we saw the bugs and realised we wouldn't sit out anyway.
Whilst the staff were great, the State House restaurant wasn't very good.

2026-06-12 • via Nuitee
I
Ilana • solo_traveller • us
9
2026-06-09 • via Nuitee