The Saracens Head Hotel - The Coaching Inn Group

Hotels
8.6 (2116 reviews)
High Street , Great Dunmow , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good food
Cons:
Shabby hotel appearance
Noise from outside
Issues with room maintenance

Categories

Cleanliness
7.94
Some reviews noted shabby conditions and stained upholstery.
Service
9.11
Staff were frequently described as friendly, attentive, and professional.
Location
8.95
The hotel is ideally located, especially for Stansted airport.
Room Quality
8.1
Rooms were described as comfortable but a bit tired in appearance.
Amenities
8.63
General amenities were deemed satisfactory, with good facilities mentioned.
Value for Money
8.78
Guests felt they got good value for what they paid.
Food and Beverage
8.54
Food received high praise, though some breakfast items were disappointing.
Overall Experience
8.72
Many guests expressed a desire to return, highlighting a largely positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:29

Property Description

Historic Coaching Inn with Modern Amenities

Charming Heritage: The Saracens Head, a 16th-century coaching inn, has been a welcoming retreat for nearly 400 years. Its historic charm and convenient location offer a unique stay near London Stansted Airport.

Modern Comforts: Fully modernised, the hotel provides well-appointed rooms with free Wi-Fi, TV, telephone, trouser press, hairdryer, and coffee/tea facilities. Guests can enjoy a comfortable blend of history and modern convenience.

Versatile Venue: Located in Dunmow town centre, the hotel features 2 conference rooms, a licensed restaurant, and bar. Whether for business or leisure, Saracens Head offers a versatile venue for any occasion.

Experience the perfect blend of history and modern comfort at Saracens Head. Book your stay now for a memorable retreat near London Stansted Airport.

Important information:

All rooms are non-smoking. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £10 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for £10 per person per night when using an existing bed.
    Children up to and including 10 years old stay for £10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2116 reviews
Cleanliness: 7.94
Service: 9.11
Location: 8.95
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.78
Food and Beverage: 8.54
Overall Experience: 8.72
S
Seon couple gb
10
Will be back
Pros:

Very friendly atmosphere I am a regular , close to every thing I need

Cons:

It can some times get noise

2026-06-27 via Nuitee
Y
Yaser couple gb
2
Location is good, but not a clean place
Pros:

Location

Cons:

Not clean at all,

2026-06-27 via Nuitee
A
Andrew solo_traveller gb
9
Good value 'bed, breakfast and evening meal' package.
Pros:

Good choice; thoroughly enjoyed the eggs benedict

2026-06-27 via Nuitee
A
Angelika solo_traveller de
9
2026-06-26 via Nuitee
A
Andrada solo_traveller es
10
Pros:

El personal, la zona, el ambiente, todo muy agradable. Pero el personal es encantador nos ayudaron en todo lo que pudieron. Estamos muy agradecidos

Cons:

Por poner solo una pega...era una noche muy calurosa y no hay aire acondicionado pero te ponen un ventilador para pasarla mejor

2026-06-26 via Nuitee
S
S solo_traveller gb
10
2026-06-25 via Nuitee
S
SALLY ANN couple gb
10
Very good when passing would stay again
Pros:

Breakfast was amazing one of the best we have had for a long time. room was very clean with comfortable amenities

Cons:

The kettle lead did not reach the plug point near the table and difficult to fill by the tap good job we had some bottled water

2026-06-25 via Nuitee
E
Elke Elisabeth solo_traveller de
3
2026-06-25 via Nuitee
H
Hacky solo_traveller gb
8
2026-06-23 via Nuitee
L
Lorraine solo_traveller gb
10
2026-06-22 via Nuitee
K
Kay couple gb
9
We were there on a sort of work thing, it was very convenient to Garnetts Woodcwhich itchy we chose this hotel.
Pros:

Its location

Cons:

Lack of cask ales which is important for my husband

2026-06-22 via Nuitee
M
Mark solo_traveller gb
10
2026-06-21 via Nuitee
M
Martin couple ie
10
Value for money great staff great breakfast
Pros:

Staff were outstanding so welcoming and great.

Cons:

Cleanliness in some areas

2026-06-21 via Nuitee
L
Lisa solo_traveller gb
8
Nice stay
Pros:

Friendly staff, good location

Cons:

small bathroom, no air conditioning noisy small desk fan

2026-06-21 via Nuitee
J
James solo_traveller gb
8
Very pleasant and comfortable, great for Stansted pickup duties.
Pros:

The bedroom exceeded my expectations. Good bed, plenty of pillows, touches of art deco in decoration (my favourite style). The Roberts radio with soft classical music was an excellent touch. Great bathroom, excellent powerful shower plenty of hot water. Nice products. Very clean. Nice staff, pleasant and accommodating.

Cons:

Only negative was I wanted a sandwich and light supper. I looked at the lunchtime menu and was told it wasn't available. The evening menu was not what I wanted. Anyway the following morning chef said they could have provided for me. So to sum up a bit more can do would be appreciated, even if they just asked the kitchen. I would have moved to.a 9 or even 10 score.

2026-06-20 via Nuitee
T
Tracy extended_group gb
9
Perfect overnight stay, good food and a great location for work meeting next morning.
Pros:

Rooms were all ready on arrival. Clean and spacious, with requested bath, not just a shower.
Arrived in time for dinner for 16 in private dining room. Had pre-ordered from menu; all dishes were correctly delivered, no issues, everyone enjoyed their food.
Retired to bar after dinner, where England 1st round World Cup match was on in neighbouring rooms.
Enjoyed full cooked breakfast next morning.

Cons:

It was a rather humid evening, so Air Con would have been useful but many electric fans were provided.

2026-06-19 via Nuitee
S
susan couple gb
10
We have stayed here quite a few times and will continue to do so.
Pros:

Easy friendly check in - car parking space -room nicely furnished/ decorated. Good choice of breakfast. Staff Mandy and Stacy are a great asset to the hotel

2026-06-18 via Nuitee
S
Sharon couple gb
6
Wouldn’t go back.
Pros:

Good cooked breakfast but pricing not clear. Had the same breakfast on two days but was charged different prices. Whilst there is a continental buffet on the upper level of the eating area you are not told about it.

Cons:

Parking was horrendous. Spaces were small and priority was given to locals eating and drinking in the pub/restaurant who leave their cars there overnight.

Quite noisy from car park and poor windows, and whilst the bedroom we stayed in was large the bathroom was tiny. We booked well in advance and requested a walk in shower but our room had a shower over the bath. The reception does not seem to be manned all the time. When I asked if we could extend our stay by one day we were charged far higher cost for the extra night on the Monday compared to the cost per night for Friday, Saturday and Sunday.

Extractor fan in bathroom works at night but not in the morning so if you have a shower in the morning the smoke alarm goes off as soon as you open the bathroom door.

We picked hotel because it has parking but could have done with some details from the hotel prior to our arrival on how to get to the car park as it’s not straightforward if you are not from the area.

2026-06-17 via Nuitee
J
Jill solo_traveller gb
9
2026-06-16 via Nuitee
M
Mishel couple nl
9
2026-06-15 via Nuitee