The Jephson Hotel; BW Signature Collection

Hotels
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BW Signature Collection by Best Western
7.7 (2435 reviews)
16-20 Warwick New Rd , Leamington Spa , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2435 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
J
Jim • solo_traveller • gb
9
2026-02-14 • via Nuitee
S
Szymon • couple • gb
5
2026-02-14 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-02-13 • via Nuitee
J
James • solo_traveller • gb
8
Good
Pros:

It is nice. Has character. Very quiet

Cons:

The food. Ordered a burger. The place was empty. Still took 40 minutes. When it came, it was poor. Expensive too.

2026-02-13 • via Nuitee
I
Iain • solo_traveller • gb
9
2026-02-12 • via Nuitee
N
Nicole • family_with_children • gb
5
Nice accommodation, but room for improvement
Pros:

Staff were very warm and friendly and the location was perfect for us.

Cons:

The rooms were very noisy - there was no sound proofing and the noise from neighbouring (and above) hotel rooms kept us awake.
There was no soap in the dispenser in the shower.

2026-02-12 • via Nuitee
W
Will • couple • gb
8
2026-02-11 • via Nuitee
J
Justine • couple • gb
6
Great Location but the hotel needs a bit of TLC
Pros:

We had a good sized room, with a large bed, dressing table and tea/coffee making facilities. Overall the room was very good with ample storage space and good sized bathroom. There were also plenty of power points where you needed them, beside the bed and on the dressing table area. Good amount of mirrors too.

Breakfast was great. A good selection of hot food, cereals, toast etc.

Cons:

The window frames are in desperate need of replacement, there was a build up of condensation on the windows each morning and this is resulting in the paint flaking and black mould. The bathroom was clean but again a bit of a build up of mould in the corners.

2026-02-10 • via Nuitee
P
Pam • solo_traveller • gb
8
Pros:

Staff were fantastic, location was excellent

Cons:

Mattress was a bit soft

2026-02-09 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-02-08 • via Nuitee
G
Grant • couple • gb
8
2026-02-08 • via Nuitee
H
HELEN • solo_traveller • gb
9
Pros:

Bed and pillows so comfy.Shower gel provided smelt so good.
Real poached eggs.

Cons:

No toilet brush.
Very hot,but opened window.

2026-02-08 • via Nuitee
D
Darryl • couple • gb
8
Good hotel stay for the cost.
Pros:

Good, free parking. Bed was very comfortable and large in size. A very good bedroom for the cost of the property.

Cons:

The bath wasn’t very clean and the bathroom as a whole showed a lot of signs of age. A couple of bottles of water would have been nice.

2026-01-31 • via Nuitee
E
Elizabeth • couple • gb
8
Pros:

Food , shower and comfort of bed good.
Staff very pleasant

Cons:

Overall the inside decoration could have done with a re do

2026-01-31 • via Nuitee
E
elizabeth • couple • gb
7
Comfy and clean
Pros:

Central comfortable and clean

Cons:

Shower was cold and difficult to use

2026-01-31 • via Nuitee
J
Justin • solo_traveller • gb
9
Excellent stay, staff great, breakfast great, location great
Pros:

Good value & location

Cons:

Noisy floor

2026-01-30 • via Nuitee
J
Jaie • couple • gb
10
Would definitely go back there , 5mins from the train station.
Pros:

Very accommodating as we arrived late .

2026-01-27 • via Nuitee
Y
Ying • solo_traveller • gb
10
2026-01-26 • via Nuitee
N
Nicola • couple • gb
7
Pros:

Comfortable hotel within easy walking distance from the town centre

Cons:

No bedside light

2026-01-25 • via Nuitee
G
Guilherme • solo_traveller • pt
6
2026-01-25 • via Nuitee