The Jephson Hotel; BW Signature Collection

Hotels
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BW Signature Collection by Best Western
7.7 (2556 reviews)
16-20 Warwick New Rd , Leamington Spa , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2556 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
N
Noel • solo_traveller • ie
5
Cons:

Everything

2026-05-15 • via Nuitee
H
HELEN • solo_traveller • gb
8
2026-05-14 • via Nuitee
T
Trudi • solo_traveller • gb
10
Pros:

Everything

2026-05-14 • via Nuitee
K
Kwai Sheung • couple • gb
9
a good experience
Pros:

Close to the old town, clean and quiet room and have plenty of parking spaces. The staff are friendly and helpful.

Cons:

None

2026-05-14 • via Nuitee
R
Richard • solo_traveller • ie
7
2026-05-11 • via Nuitee
P
Paul • extended_group • gb
7
2026-05-09 • via Nuitee
R
Rebecca • solo_traveller • gb
6
2026-05-09 • via Nuitee
C
Clive Christopher • extended_group • gb
10
Was comfortable and near where I had to be
Pros:

Very nice and spacious, clean and comfortable

Cons:

Nothing to dislike

2026-05-09 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Room large and clean

Cons:

N/A

2026-05-08 • via Nuitee
C
Cooper • solo_traveller • es
8
2026-05-05 • via Nuitee
E
elizabeth • solo_traveller • gb
7
Convenience and comfort
Pros:

Clean and comfortable

Cons:

Bathroom light didn’t work and also people bang on the door early in the morning to clean the room
If you’re checking out you need a bit of a lie in

2026-05-05 • via Nuitee
J
Joanne • couple • gb
8
Pros:

Only stayed one night and found it clean and comfortable. We paid for king size bed and had good nights sleep.

2026-05-05 • via Nuitee
D
Danny • couple • gb
6
Ok
Pros:

Location, parking breakfast

Cons:

How hot the room was, and unable to open the window as screwed shut. There was a fan supplied but circulated hot air and noise as need it on all night !

2026-05-05 • via Nuitee
K
Kirsty • couple • gb
9
Pros:

Clean , staff friendly, parking

Cons:

None

2026-05-04 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Close to work and very good on price

Cons:

N/A

2026-05-04 • via Nuitee
J
James • solo_traveller • gb
6
Pros:

The staff were very helpful

Cons:

The hotel needs some money spent on it as it really shows it's age in certain areas. My room had a radiator which didn't work but also an electric heater

2026-05-02 • via Nuitee
T
Trudi • solo_traveller • gb
10
Pros:

Friendly staff, great location, clean

2026-04-29 • via Nuitee
D
Danny • couple • gb
8
2026-04-28 • via Nuitee
T
Tom • solo_traveller • gb
7
2026-04-28 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Cost of the room. Clean and tidy

Cons:

Television did not work on the first night. Reported fault at reception in the morning. Television did not work again second night. Let's hope it works third night

2026-04-28 • via Nuitee