The Jephson Hotel; BW Signature Collection

Hotels
BW Signature Collection by Best Western
7.7 (2645 reviews)
16-20 Warwick New Rd , Leamington Spa , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2645 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
P
Paul couple gb
9
Great for a night
Pros:

Great location nice little courtyard lovely introduction

Cons:

Rooms are a little dated but that’s kind of okay if you wanna stroll down memory lane!

2026-07-17 via Nuitee
D
David couple gb
10
2026-07-17 via Nuitee
D
David couple gb
10
2026-07-17 via Nuitee
A
Amanda solo_traveller gb
6
Pros:

The location is great. Close to the centre of Royal Leamington Spa. Just out of the back door and follow the road up to the high street. Can't go wrong. Staff are lovely and the breakfast was great.

Cons:

I stayed there last year in a different room which was better than the one I got this time. In the room I had this time the mattress was reminiscent of a chain link fence. I had to sleep on top of the duvet because it was too uncomfortable without. I do have a chronic back condition but the mattress was still pretty poor for the cost of the room. The bathroom window did not have a blind, only frosted glass, which does little to protect the modesty especially at night time when you have the lights on. The kettle had limescale on the spout which was clearly visible so ought to have been cleaned off. The lining of the one of the curtains was torn a good few inches and there was a crack in the wall in the wardrobe.

2026-07-17 via Nuitee
K
Kevin solo_traveller gb
6
2026-07-16 via Nuitee
P
Peter couple gb
1
tiring
Pros:

Good location

Cons:

Noisey room. Intermittent pump or electric motor noise auditable in room causing a restless night with disturbed sleep.

2026-07-12 via Nuitee
P
pamela solo_traveller gb
9
Pros:

Good location to walk to the town centre and shops -easy to find -free parking- central to Warwick and leamington- nice atmosphere to place -well run dining room for breakfast- good selection of breakfast food - room good size and the large fan came in very handy because of the extreme heat

Cons:

Toilet rolls not in room but staff located one - would have liked a little more milk left in the drinks tray but it was an overnight stay so no real issue

2026-07-10 via Nuitee
B
Brian solo_traveller gb
9
Pros:

Consistently every time I stay in the rooms

Cons:

N/A

2026-07-08 via Nuitee
H
Harminder solo_traveller gb
9
Excellent hotel I would strongly recommend to friends and family. I have!
Pros:

Nice bathroom. And the room was big for a single.

Cons:

N/A

2026-07-08 via Nuitee
J
Jim solo_traveller gb
9
Review
Pros:

Value , i have now stopped here 4/5 times and thought i would comment .
I go to this area now quite regular and have stopped in different rooms everytine and it is everything i need .👍😁

Cons:

For the money i cant complain abiut anything ,will be staying again ,👍😁

2026-07-07 via Nuitee
J
Jane solo_traveller gb
8
Always a nice place to stay in Leamington Spa
Pros:

Everything was great, room clean & well appointed. This is a really convenient hotel for me as I have family in the town so need somewhere nice to stay fairly regularly, I've stayed several times.
I got an upgrade for £5 to a king room which was nice. This hotel is excellent value for money & always clean.
The bed was really comfortable. Although no aircon, there was a tall fan which was absolutely fine even on one of the hottest days of the year.

Cons:

View from window of interior service area/courtyard walls wasn't great but I was only there for 1 night to meet family so it didn't matter this time.
Excellent value for money though, as always.

2026-07-07 via Nuitee
B
Bernie solo_traveller gb
9
Provided everything needed for a short stay
Pros:

Absolutely gave me everything I needed for my short break . Not intrusive ,easy to get in and out , short walk Ito leamington .
The air fan was very marvellous as it was a very hot weekend .
The shower was very good ,which is usually what lets a lot of hotels down

Cons:

The toilet was a bit smelly from time to time , but I guess that’s to do with the large sewage system , otherwise everything was very good

2026-07-07 via Nuitee
P
Petra solo_traveller cz
10
2026-07-07 via Nuitee
K
Katherine couple gb
8
2026-07-06 via Nuitee
P
Philip solo_traveller ie
8
2026-07-06 via Nuitee
J
Jan extended_group gb
8
Good location in a nice town
Pros:

There was no aircon fitted to the rrom, but there was a fan which kept us cool in what would have otherwise been quite a stuffy room.
We liked the hand/body/shampoo wash in the bathroom
We liked Leamington Spa as a location to stay in between trips

Cons:

we went out to eat as the options in the restaurant were a bit limited.
Pleased at breakfast as we asked for poached eggs and these were available from the kitchen on request.

2026-07-06 via Nuitee
M
Marta solo_traveller pt
9
2026-07-06 via Nuitee
A
Anthony solo_traveller gb
5
Cons:

Air conditioning in the summer would have been better.

2026-07-02 via Nuitee
B
Brian solo_traveller gb
8
Cons:

Single accommodation only left. The bathroom was not good. Tiles weren't even and not enough mains sockets.

2026-07-02 via Nuitee
A
Ad couple nl
7
Goed na kamerupgrade
Pros:

Vervangende kamer

Cons:

Aanvankelijke kamertoewijzing

2026-06-30 via Nuitee