The Jephson Hotel; BW Signature Collection

Hotels
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BW Signature Collection by Best Western
7.7 (2435 reviews)
16-20 Warwick New Rd , Leamington Spa , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2435 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
C
Chris • solo_traveller • gb
9
Excellent stopover, passing through
Pros:

Easy to get to, easy parking, helpful staff, clean and airy

Cons:

No complaints

2026-03-06 • via Nuitee
Y
Yvonne • couple • gb
8
2026-03-05 • via Nuitee
W
WENDY • couple • gb
10
Always enjoy our stay at the Jephson Hotel
Pros:

Good location , staff friendly . Clean , comfy bed

2026-03-04 • via Nuitee
F
Frank • couple • gb
9
2026-03-04 • via Nuitee
T
Tim • solo_traveller • gb
7
Pros:

Comfortable room, reasonable breakfast.

2026-03-04 • via Nuitee
Z
Zelie • couple • gb
10
2026-03-04 • via Nuitee
C
Clive • solo_traveller • gb
9
2026-03-03 • via Nuitee
A
alison • couple • gb
6
Pros:

Easy walk to the town.

Cons:

Room was very small

2026-03-03 • via Nuitee
M
MWS928 • couple • us
1
Pick Another, More Empathetic Property in Warwickshire Area
Cons:

This property showed no understanding whatsoever to a calamity that affected our travel plans.

2026-03-03 • via Nuitee
K
Kai • solo_traveller • gb
7
2026-03-02 • via Nuitee
S
Stephen • couple • gb
10
2026-03-02 • via Nuitee
G
Greg • couple • gb
4
Disappointing
Pros:

The location

Cons:

Very dated. Hall way to our room smelled of fag smoke. Breakfast way very poor

2026-03-01 • via Nuitee
K
Kirkham • extended_group • gb
8
Good hotel great free parking
Pros:

Good hotel breakfast very good. Evening meal ser ice very slow. Heating in room not on but plug in heater provided

Cons:

Evening dining service

2026-03-01 • via Nuitee
M
Mounir • solo_traveller • gb
8
2026-02-26 • via Nuitee
C
Christina • solo_traveller • gb
10
Perfect for my purpose
Pros:

Clean modern & comfy

2026-02-25 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-02-23 • via Nuitee
A
Alfred • extended_group • gb
10
Great Value
Pros:

Very comfortable rooms, clearly all refurbished in the last few years. Staff very helpful. 10 minutes walk to centre of town. Enjoyable breakfast with ride range of choice. Great value for money

2026-02-23 • via Nuitee
I
IAN • solo_traveller • gb
8
2026-02-23 • via Nuitee
R
Rob • extended_group • gb
7
Pros:

Good value, clean, breakfast surprisingly good quality & value

Cons:

Nothing really, perfectly good for the cost

2026-02-22 • via Nuitee
H
Hilary • couple • gb
6
2026-02-22 • via Nuitee