The Jephson Hotel; BW Signature Collection

Hotels
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BW Signature Collection by Best Western
7.7 (2494 reviews)
16-20 Warwick New Rd , Leamington Spa , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2494 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
A
Adrian • solo_traveller • gb
9
Pros:

Staff, location and breakfast

Cons:

All good

2026-04-18 • via Nuitee
J
John • solo_traveller • gb
8
Very friendly and welcoming, great location
Pros:

ok

Cons:

No complaints

2026-04-17 • via Nuitee
P
Phil • extended_group • gb
7
Satisfactory and functional
Pros:

Locality good

Cons:

Water marks from a leak on the wall,

2026-04-16 • via Nuitee
H
Harminder • solo_traveller • gb
9
Brilliant thanks for the pleasant stay.
Pros:

Bar and drinks available. Room was lovely too. Staff are very professional and friendly.

Cons:

N/A

2026-04-16 • via Nuitee
L
Lee • solo_traveller • gb
10
Great value for a one night stay. Room was fine & breakfast that was cooked to order was superb. Staff were all supe
Pros:

Great location, close to town with plenty of parking

Cons:

Nothing

2026-04-15 • via Nuitee
M
Mark • solo_traveller • gb
6
2026-04-15 • via Nuitee
S
Sonya • solo_traveller • ie
9
Great place for a group of friends to stay and hang out
Pros:

The hotel was great Room was perfect Breakfast was brilliant esp the fact they served till 11.am on Sunday Also the bar was very comfortable and the staff were very friendly

Cons:

Doors in bathroom wouldnt stay open but it wasnt a major problem

2026-04-14 • via Nuitee
R
Robbie • couple • gb
10
2026-04-14 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-04-13 • via Nuitee
B
Barry • couple • gb
7
the area was residential - so was quiet
Cons:

Breakfast could have been better - dry scrambled eggs in a bain-marie on the buffet each day with no grilled tomatoes available at all - and as there was only an orange or an apple as the fruit choice we felt this was lacking.
We stayed over the Easter weekend and there was no reference to this in the hotel. We were surprised that there were no hot cross buns offered at breakfast on Good Friday or Easter Sunday and thought that as there were children staying in the hotel over the same period, a bowl of easter eggs at reception on the Sunday would have been a nice touch.

2026-04-12 • via Nuitee
S
Sandra • couple • gb
8
Great value hotel you won’t be disappointed
Pros:

Stayed here 3 times now it’s a short walk into town, free parking is a bonus, super comfortable beds, breakfast great value and delicious and the staff are very friendly 😊

Cons:

Could do with more space in the bathroom to put toiletries, we only had one small shelf.
Biscuits and bottled water would have been a nice touch.

2026-04-12 • via Nuitee
H
Heidi • solo_traveller • gb
8
2026-04-12 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-04-11 • via Nuitee
M
Mariam • solo_traveller • gb
7
A great short stay with friendly staff
Pros:

The male staff member who was on shift on 14th March night time was very helpful, as I needed some help carrying my suitcase due to a health condition. He was happy to do so. The female staff member who was on in the morning on 15th April kindly helped give me an ironing board which I needed in the morning at short notice. I only stayed for an overnight pitstop as I had a wedding to attend the next day so I can't comment on anything else, but it was a comfortable and peaceful stay for me.

Cons:

Whilst I was happy that the stay met my needs, I had to climb behind the bedside table to get access to a plug socket to charge my phone as I prefer to keep it by my bedside. However this was a bit difficult for me due to my health condition, so I wonder if to be more accessible there could be an extension cord available.

2026-04-11 • via Nuitee
P
Pratima Singh • solo_traveller • in
9
the stay was good
Pros:

Room was clean daily

Cons:

Everthing was good

2026-04-10 • via Nuitee
U
Ute • solo_traveller • gb
5
2026-04-09 • via Nuitee
A
Adrian • solo_traveller • gb
10
Top hotel Leamington
Pros:

A great hotel in Leamington

Cons:

A great place to stay

2026-04-06 • via Nuitee
J
Jim • solo_traveller • gb
10
Pros:

Stopped here 3/4 times and every time , very /very good value for money !!

Cons:

There wasn't £1000 in crispy new banknotes on the side when I went in the room ,👍😁

2026-04-05 • via Nuitee
S
Svitlana • couple • de
10
2026-04-05 • via Nuitee
I
Isabelle • couple • fr
7
2026-04-05 • via Nuitee