Best Western Glasgow Hotel

Hotels
Best Western
7.4 (172 reviews)
931 Sauchiehill Street, West End, Glasgow, Scotland, G3 7TQ , Glasgow , GB

Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Issues with room heating
Cigarette smoke odor

Categories

Cleanliness
6.64
Room cleanliness was noted as good, but some comments indicated that areas were slightly tired.
Service
8.11
Numerous reviews highlighted the friendly and helpful staff.
Location
7.65
Great locations mentioned in several reviews, especially for events.
Room Quality
7.1
Rooms were generally decent, though some were noted as small or having issues like radiators.
Amenities
7.63
Good amenities such as breakfast and a function suite were positively reviewed.
Value for Money
6.79
Value for money was satisfactory, though not all aspects were optimal.
Food and Beverage
8.14
Exceptional breakfast service and variety received high praise.
Overall Experience
7.11
Generally positive experiences mentioned, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:50

Property Description

Discover the charm of Best Western Glasgow Hotel, where comfort meets convenience in the heart of Glasgow's vibrant West End.

Stunning Views and Relaxation
Experience breathtaking terrace views that provide the perfect backdrop for relaxation. Enjoy the serene atmosphere while sipping your favorite drink and soaking in the stunning surroundings.

Gourmet Dining & Room Service
Indulge your palate at our in-house restaurant, Beneroti, featuring a bar/lounge for unwinding. Prefer a quiet night in? Take advantage of our room service during limited hours for a cozy meal in the comfort of your room.

Modern Comforts
Our 91 meticulously designed guestrooms offer flat-screen TVs and complimentary Wi-Fi, ensuring you stay connected and entertained. Each room includes private bathrooms stocked with essential toiletries, along with conveniences like coffee/tea makers for your daily refreshment.

Book your stay today and experience the best of Glasgow hospitality!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

7.4
Based on 172 reviews
Cleanliness: 6.64
Service: 8.11
Location: 7.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 6.79
Food and Beverage: 8.14
Overall Experience: 7.11
S
Steve solo_traveller gb
8
2026-05-16 via Nuitee
E
Eva solo_traveller gb
7
It was okay
Pros:

The staff were quite nice for the most part. The breakfast was quite good. Good options. The express breakfast saved me when I had a really early morning excursion. The hotel is in a good place for city tours or want to walk to the OVO hydro. Surrounded by good restaurants and pubs and attractions. Clean. Smart TV was good for entertainment.

Cons:

While the breakfast was good, wish they had options for lunch and dinner.
The bathroom is a bit tiny so if you're wide bodied, the toilet might be quite a hassle.
The £100 pre-authorization felt very unnecessary and I've never heard of hotels charging that. Have not received back my money at the time of this review.
The lift went out of service for like 2 days during my stay. I was lucky to not have to move my luggage up or down the stairs but it was still an inconvenience.
The floorboards are quite noisy (even with the carpet) and walls so thin I could hear whoever was in the room above mine walking around and hear the 4am alarm from the next room. I could barely sleep.

2026-05-16 via Nuitee
M
Marco Iezzi solo_traveller it
8
Pros:

Good location and staff.

Cons:

The hotel is a bit old. It was an accessible room and water went everywhere when having a shower.

2026-05-16 via Nuitee
S
Steve solo_traveller gb
8
2026-05-16 via Nuitee
L
Linda solo_traveller ie
4
Cons:

It was just ok

2026-05-16 via Nuitee
D
Dorothy solo_traveller gb
7
Pros:

Staff were very friendly and helpful.rooms are a good size

Cons:

Carpets are very worn and wrinkled could do with a freshen up.

2026-05-15 via Nuitee
M
Marcelo solo_traveller br
6
2026-05-15 via Nuitee
S
Sarah family_with_children us
8
2026-05-15 via Nuitee
S
Steve solo_traveller gb
8
2026-05-15 via Nuitee
E
Eleri solo_traveller gb
9
Ideal
Pros:

The really kind and helpful staff

2026-05-15 via Nuitee
P
Pietro solo_traveller it
8
Pros:

Posizione, accoglienza, pulizia, buona colazione.

Cons:

Le camere sono poco silenziose. Si sente piuttosto bene la tv della camera adiacente

2026-05-15 via Nuitee
J
John couple nz
7
2026-05-14 via Nuitee
D
Daniela solo_traveller bg
4
Pros:

Локацията е добра, за да посетиш университета и музеите.

Cons:

Коридарите миришеха на застояло и старо. Ароматизаторите бяха натрапчиво силни.

2026-05-14 via Nuitee
D
Donna couple gb
8
Quiet and enjoyable
Pros:

The location was good and staff were helpful.

Cons:

Wanted to stay an extra night but the price increased hugely. Also our second night we couldn’t get back into our room after being out all day as the card had been de activated.

2026-05-13 via Nuitee
B
Bilal couple gb
2
2026-05-13 via Nuitee
B
Bongi family_with_children gb
4
Pros:

The room was cold even the walls were freezing .
We arrivbed in cold weather we asked staff to look into the temperature of the room but realised that staff control the heating from reception

2026-05-13 via Nuitee
T
Tom solo_traveller gb
10
2026-05-13 via Nuitee
S
sudha solo_traveller gb
8
Pros:

Location & facilities

Cons:

Our room was quite cold when I came but managed to sort it out swiftly

2026-05-12 via Nuitee
E
Eleri solo_traveller gb
8
Just made my stay in Glasgow spot on
Pros:

Just really helpful and kind staff

2026-05-12 via Nuitee
C
Carolyn couple gb
9
Fabulous!
Pros:

Easy to get to, near concert venue. Staff were amazing! Towels so white and fluffy, shower fantastic and best of all bed was comfortable! What else fo you really need!?

Cons:

Rooms fairly small and dark walls

2026-05-12 via Nuitee