Staindrop Hotel

Staff were very friendly and welcoming, the room was clean and well presented, breakfast was tasty and well cooked.

Bloke at the reception was an absolute Nause. Tried to give me and my cousin a different room because he said it was too big. Paid for a Family Room with 2 double beds. Bloke said he’s going to move us to a room with 2 single beds. Had to argue that We are having the room we paid for. Absolutely Wally.

Accommodation was as described.
Minor issues but fixed straight away.
Service with a smile 😊

Website photos well out of date

Every its ok

Positives: Bedroom was spacious, bedlinen clean, breakfast was freshly prepared.
Negatives: Room had a smoky smell, one of the windows had no blinds or curtains, bathroom had hole where light should and was very dark, shower screen covered in mould, neither door locked, no toiletries (was given some when asked at reception), had to get hairdryer from reception (first come first served), breakfast tables poorly cleaned and headboard broken on bed. Was also difficult to get staff at reception desk to help with queries.

Lovely location in quiet village
Ample free parking
We didn’t get chance to use the pub or restaurant so unable to comment
View from room was stunning of the surrounding hills
By car it was 10 minutes into Sheffield city centre or 10 minutes to Barnsley or Rotherham
Easily accessible from the motorway
Nice reception and easy check in with friendly staff
Room was huge in size ( room 12) , the negatives were that the kettle was broken , there was no plug in the bath so couldn’t use the bath for the time we were there, no extra pillows available and the room was dated , we did report the issues but they weren’t rectified , if we didn’t have those problems I would’ve easily given a higher review , lots of good points about our stay and the hotel though still

Grim, room needed a deep clean especially the bathroom. No one at reception for a while, then when i popped down in the night alarms going off and no one to be seen

Strange, the Hotel told me that my reservations had been cancelled because of a take over of the Hotel group so I booked directly. Hotels,com confirmed the booking but the Hotel did not mention that reservation when I paid against the Hotel Invoice.

Nice hotel but very noisy. People did not respect the quiet hours rule

Lack confirm very bare and empty basic

Nice

The hotel had apparently changed hands since I booked it. The current owners had only opened 2 weeks before our stay and what they could offer was limited. The rooms are spacious and comfortable and there was plenty of hot water. The bar was open and they plan to open the restaurant soon. We ate at a local pub which was only a short walk from the hotel. The staff were very friendly and helpful.Given I had booked the hotel around 4 months ago as it was convenient for a sporting event we were taking part in over Easter weekend, we were relieved that it was open.

Would not recommend, the website states that they have a restaurant but when checking in and enquiring about an evening meal was told they only do breakfast. Breakfast service and quality not good, on the second morning went out for breakfast in a local pub, it was cheaper and much better quality and service. Bed not made and room not cleaned after first night's stay

Staff are always friendly & helpful

Amazing place to stay if u looking for nice quiet place i definitely recommend this one .

The food was diabolical,inedible evening meal sent it back and went hungry,breakfast no better it was cold and my fried eggs were raw! Room was nice and clean,staff very unhelpful

The room was warm, clean and comfortable. I had a great night's sleep. The hotel itself is conveniently located for Barnsley, Rotherham or Sheffield. There's a Lidl and an ASDA nearby if you need anything, and various late night fast food places in Chapeltown. There's a decent amount of free parking. Make sure you enter through the hotel entrance (on your right as you look at the building)..I arrived in the evening and followed another guest into the left hand entrance and we were stood in the empty bar area for a few mins wondering where everyone was!

Still full off non paying customers who never paid into the system tax’s and NIs.
This should be disclosed before stay.