Hellaby Hall Hotel, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8 (2394 reviews)
Old Hellaby Lane, Hellaby , Hellaby , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Pleasant room ambiance
Clean hotel area
Cons:
Problems with cleanliness
Inconsistent food quality
Service issues with amenities

Categories

Cleanliness
7.5
Issues with cleanliness noted in multiple reviews regarding water damage and room conditions.
Service
9
Most reviews mention friendly and helpful staff.
Location
9
Multiple reviews highlight convenient and excellent location.
Room Quality
8
Overall comments on rooms being pleasant, though size issues were mentioned.
Amenities
7
Negative comments about gym and pool conditions, requiring refurbishment.
Value for Money
8
Mixed sentiments on pricing, especially regarding breakfast and bar meals.
Food and Beverage
7
Disappointments noted in food quality and breakfast service.
Overall Experience
8.5
General positive experience but several issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:16

Property Description

Historic Charm and Modern Comforts
Nestled in a 17th-century estate, Hellaby Hall seamlessly blends historic charm with modern amenities.

Culinary Delights and Relaxation
Indulge in classic British cuisine at Carnelly Restaurant or unwind on the sun terrace with fine wines. The Bodyscene Health and Leisure Club offers a swimming pool, gym, and luxury spa for ultimate relaxation.

Convenient Location and Nearby Attractions
Located in Hellaby, with easy access to major cities like Sheffield and the Peak District National Park, Hellaby Hall Hotel is the perfect base for exploring the vibrant surroundings.

Experience a harmonious blend of luxury and convenience at Hellaby Hall Hotel. Book your stay now for a truly unforgettable experience.

Important information:

Please note that the restaurant will be closed on 25th, 26th, and 31st December. There will be no food options available.

It is recommended that you enter the full address into satellite navigation systems: Old Hellaby Lane, Hellaby, Hellaby, S66 8SX.

For pre paid bookings, the hotel may request a pre authorization of a debit/credit card on check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8
Based on 2394 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
E
Elisabeth solo_traveller gb
5
Pros:

The location was great for us and the entrance was lovely. We enjoyed using the pool and the room we had was large enough to fit our whole group....

Cons:

Unfortunately the room was really not what we were expecting. We were booking another hotel nearby but this hotel allowed us to stay in a room together so we went for this. We think the room is maybe not often used, there were a few broken things (blinds/bedside lights/sink blocking) which weren't deal breakers for us as the hotel grounds were lovely and the room was large...however there were really issues with cleanliness. There was a strange smell in the room, food left on the floor from previous guests, milk marks down the side of the kettle and sugar and crumbs over the tea tray. There also wasn't enough mugs etc provided for our group.
I did quietly mention it in the evening but sadly nothing was said or done about it.
We had been given lots of recommendations to stay here so hoping this was just a one off!

2026-08-29 via Nuitee
N
Nicky Hodkin solo_traveller gb
7
2026-08-29 via Nuitee
S
Stevo1979 solo_traveller gb
6
Clean hotel and friendly staff
Pros:

Clean hotel

Cons:

Shower didn’t work

2026-08-28 via Nuitee
A
Anthony couple gb
10
Excellent value for money
Pros:

It was nice and secluded.

Cons:

The last. Night of the stay had to go and get the duty manager as the room above the tv was so loud it needed to be turned down so went to see the duty manager

2026-08-28 via Nuitee
V
Vikkie family_with_children gb
10
Had a night away, it was clean, the staff were very friendly and I would definitely return
Pros:

It’s a beautiful building with lovely grounds

2026-08-28 via Nuitee
K
Kay Warwick solo_traveller gb
6
Pros:

Bed was comfy and clean. Access to pool. Good breakfast.

Cons:

Rooms were dated, rotting window frames.

2026-08-27 via Nuitee
H
Howell solo_traveller gb
9
Pros:

Had a lovely stay for my sister 60th birthday.

Cons:

Breakfast was very nice.

2026-08-27 via Nuitee
D
derek family_with_children gb
6
Nice hotel restaurant needs work on supply and demand
Pros:

Excellent location friendly staff big room

Cons:

Was told would order food in the bar then when we ordered was told too busy and no food available terrible service as was travelling with children .
Arrived for breakfast 8.30 limited hot food by 8.45 this was not replenished no sausage beans or mushrooms available . Was told by staff not more cold pastries available although a few more were supplied .

2026-08-27 via Nuitee
B
bianca solo_traveller gb
1
2026-08-26 via Nuitee
S
Sue couple gb
9
Excellent stay and excellent value.
Pros:

Good breakfast but could do with more choice of fruit in fruit salad. Bonus was great swimming pool. Good sized room and comfy bed. Definitely stay there again.

Cons:

The only negative was getting out onto the main road if going right.

2026-08-26 via Nuitee
R
Robin family_with_children gb
8
We enjoyed Hellaby Hall and we’ll be back 😊
2026-08-26 via Nuitee
T
Tom family_with_children gb
9
Lovely family hotel with great leisure facilities
Pros:

room was very clean and tidy. Loved the leisure facilities.

2026-08-26 via Nuitee
S
Steven family_with_children gb
8
Great building, great staff, great SPA and good parking.
Pros:

Great historic building, great staff and the SPA Facility

Cons:

Went for breakfast @ 10am it was quiet, but if quiet or busy customers need the same service. Limited fruit on cold counter, fresh juice pots low to empty, coffee canister had cold coffee in it, had to ask for eggs as none available and no chocolate spread the staff member said it ran out the other day.

2026-08-25 via Nuitee
K
Kelly couple gb
6
2026-08-25 via Nuitee
S
Stefan couple de
9
2026-08-25 via Nuitee
L
Lorna solo_traveller gb
10
Pros:

All suited my needs. Was clean and food tastey

Cons:

N/A

2026-08-24 via Nuitee
P
Posy solo_traveller gb
7
Pros:

Friendly staff, comfortable rooms and nice swimming pool.

Cons:

The whole place a bit tired and seemed a bit chaotic. The staff were friendly and helpful, but sometimes didn't seem to know exactly how things worked. The whole place feels like it could do with a bit of love and attention.

2026-08-24 via Nuitee
S
Sarah solo_traveller gb
1
2026-08-23 via Nuitee
S
Sarah solo_traveller gb
1
Pros:

Nothing people waz so rude

Cons:

Evreything was horrid

2026-08-23 via Nuitee
G
Gemma solo_traveller gb
8
2026-08-22 via Nuitee