TownePlace Suites by Marriott Springfield

Hotels
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TownePlace Suites by Marriott
9.4 (237 reviews)
2009 South National Avenue , Springfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Dirty rooms
Broken amenities
High prices

Categories

Cleanliness
8.34
Several mentions of dirty rooms and mold.
Service
10
Consistently noted friendly and accommodating staff.
Location
10
Location is convenient and close to amenities.
Room Quality
8.34
Issues with broken appliances and cleanliness.
Amenities
9.34
Fitness center appreciated; some missing supplies.
Value for Money
9.34
Some customers feel the price is high for the condition.
Food and Beverage
9.84
Breakfast quality noted as decent with a variety.
Overall Experience
10
Mixed experiences, mainly positive with major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:41

Property Description

Convenient Location near Mercy Hospital

Indoor Pool and Free WiFi

Fully Equipped Kitchen and Fitness Center

Experience comfort and convenience at TownePlace Suites Springfield. With an indoor pool, free WiFi, and fully equipped kitchens in every room, your stay is sure to be enjoyable. Stay active at the fitness center or explore nearby attractions like Dickerson Park Zoo and the Missouri Sports Hall of Fame. Whether you're visiting for business or leisure, our hotel is the perfect choice for your stay in Springfield. Book now and make the most of your trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 237 reviews
Cleanliness: 8.34
Service: 10
Location: 10
Room Quality: 8.34
Amenities: 9.34
Value for Money: 9.34
Food and Beverage: 9.84
Overall Experience: 10
M
Makayla • family_with_children • us
10
It was a comfortable stay and I had a great time.
Pros:

Spacious and clean

Cons:

There wasn’t anything I didn’t like

2026-03-11 • via Nuitee
S
Scott • family_with_children • us
9
2026-01-20 • via Nuitee
M
MiSuk • couple • us
8
Pros:

Nice, quite and clean

Cons:

Shower supply's wasn’t properly stocked

2026-01-20 • via Nuitee
D
Dolores • family_with_children • us
1
Cons:

The room was dirty. The floor hadn’t been swept in the kitchen. There was dead spiders, and dirt between the stove and the cabinet the back ever had mold in it. There were cigarette ashes in the windowsills. I had three towels, one washcloth for five people staying in the room.

2026-01-19 • via Nuitee
M
Michelle • couple • us
10
2026-01-18 • via Nuitee
M
Mark • family_with_children • us
1
Dirty, shabby, poorly run hotel
Pros:

The location is a good spot for us near my family, shopping and highways, but there is little within walking distance.

Cons:

One of the bedside lamps and outlets were broken. The HVAC unit went crazy and our room was too hot or too cold most of the time. There was bedding and pots and pans missing. The room smelled like paint fumes because of recent renovations. There were some dog feces in the stairwells, we told the staff about it but it wasn't removed by the time we left. Overall the hotel was dirty, shabby and poorly kept up.

2026-01-02 • via Nuitee
R
Randall • couple • us
10
I really enjoyed the fitness center
Pros:

Nice and clean

Cons:

Too expensive

2025-12-31 • via Nuitee
B
Brianna • couple • us
10
Very welcoming and helpful also comfy
Pros:

Very clean and nice also amazing staff will be back

Cons:

Nothing everything was perfect

2025-12-11 • via Nuitee
G
Gary • family_with_children • us
8
Pros:

Great Location for Mercy Hospital.

2025-12-08 • via Nuitee
W
Walter • couple • us
10
2025-11-26 • via Nuitee
R
Revonda • couple • us
4
I expected much better from Marriott and for the price!
Pros:

Close to the hospital.

Cons:

Multiple spots in shower with Mold, defective tv and remote, sitting room light broken, bedroom light broken, multiple light switches and plug ins did not work

2025-11-19 • via Nuitee
F
Frew • couple • us
10
2025-10-19 • via Nuitee
P
Pamela
10
Pros:

Good location. Good room friendly staff

2025-10-09 • via Nuitee
K
Kurt
6
Pros:

Just ok, definitely not worth the money in regards to comfort and it’s quite dated.

2025-10-02 • via Nuitee
J
Jean-Sebastien • family
10
Pros:

Family Friendly

2025-09-07 • via Nuitee
L
Leah
8
Pros:

Everything was great…. Except the pillows , it was like sleeping on clouds and not in a good way. Absolutely no support , no matter how many of them I stacked. I highly recommend bringing your own pillow. Other than that, we loved the place

2025-09-06 • via Nuitee
W
Wendy
10
Pros:

Super friendly staff, clean and accommodating

2025-09-06 • via Nuitee
J
Jessica • family_with_children • us
8
2025-09-01 • via Nuitee
K
Kristopher • family_with_children • us
9
2025-08-18 • via Nuitee
J
Jose • extended_group • us
6
This is a good location to stay for us one night however the hotel needs improve cleanliness and mai
Pros:

Location

Cons:

The room 205 needs some maintenance . The kitchen aid sink was leaking in to the cabinet and the toilet don’t flush properly. Probably issues with the flapper

2025-08-10 • via Nuitee