The Capital Residence Suites

Hotels
9 (1039 reviews)
Simpang 2, Lot 21027, Kg. Berangan , Bandar Seri Begawan , bn

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.95
The cleanliness was often mentioned negatively, indicating issues with room hygiene.
Service
9.99
Staff were frequently noted as friendly and helpful, providing excellent service.
Location
9.96
The location was praised for being convenient and within walking distance to key attractions.
Room Quality
8.41
Room quality was mixed; some found it clean and large, while others noted unpleasant smells and outdated facilities.
Amenities
8.94
Amenities received positive mentions, but some issues were raised regarding breakfast options.
Value for Money
9.9
Many reviews highlighted that the hotel offers good value for the price paid.
Food and Beverage
7.45
Food and beverage options were criticized, particularly the breakfast quality and variety.
Overall Experience
9.42
Overall experience was generally positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:10

Property Description

Luxurious Accommodation
The Capital Residence Suites offers elegantly furnished guestrooms with modern amenities, including free internet access and flat-screen TVs. Each room is designed with comfort in mind, featuring parquet flooring and tea/coffee making facilities.

Convenient Location
Situated just 300 meters from the Royal Regalia Museum and in close proximity to key landmarks such as Sultan Omar Ali Saifuddien Mosque and Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex, our hotel provides easy access to the best of Bandar Seri Begawan.

Exceptional Services
From a complimentary airport shuttle service to 24-hour front desk assistance, our dedicated staff ensure a seamless stay for every guest. Indulge in delicious meals at the buffet restaurant and explore the city with our tour arrangements.

Experience luxury and convenience at The Capital Residence Suites. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for S$ 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1039 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.9
Food and Beverage: 7.45
Overall Experience: 9.42
B
BIA • solo_traveller • my
7
Bon hôtel pour un court séjour
Pros:

Rapport qualité prix

Cons:

Pas de restaurant le soir
Petit déjeuner peu varié

2026-06-04 • via Nuitee
R
RAMEL • extended_group • ph
10
Pros:

Free Shuttle from the Airport.

2026-06-04 • via Nuitee
T
traveler • solo_traveller • tr
7
Pros:

Su ve çay kahve olanağını, hava alanı servis hizmeti

Cons:

Ramazan kuralları ve kahvaltı

2026-06-02 • via Nuitee
K
Keith • solo_traveller • nz
9
The reception staff were all so helpful with their advice and guidance. Keith
Pros:

Good location

Cons:

Fault with shower heating but it was dealt with well

2026-06-02 • via Nuitee
H
Hao Wei • solo_traveller • tw
9
Pros:

員工很友善，早餐好吃

2026-05-31 • via Nuitee
P
Phu Vinh • extended_group • vn
10
2026-05-31 • via Nuitee
M
Michael • solo_traveller • au
9
Good value.
Pros:

I am attracted by the free airport shuttle. This time it was about half an hour late. The hotel informed me by email but I had no connection due to having only just arrived. The hotel is fine if you are not too fussy. We usually stay one night and fly out the next day. The free breakfast is fairly basic but I went away full

Cons:

The restaurant is usually not open when we arrive. This time the nearby night market has permanently closed. We took our own cup of noodles and had them in the room. There's plenty of food options at the airport but nothing close to the hotel. Don't recommend walking into town due to us being attacked by two big dogs last time. If you do walk then take one of the hotels umbrellas for some protection. There's sometimes lots of monkeys with big teeth which are worth avoiding. They climb way up the side of the hotel.

2026-05-30 • via Nuitee
C
Chin • solo_traveller • my
10
2026-05-30 • via Nuitee
S
Shin • solo_traveller • jp
9
Perfect Stay!
Pros:

Everything good.

Cons:

Nothing to complain.

2026-05-25 • via Nuitee
R
Rio • solo_traveller • jp
8
2026-05-24 • via Nuitee
C
Christopher • couple • gb
8
Great for stopover
Pros:

Clean and presentable accommodation in quiet location. Easy walk to central BSB. Decent breakfast. Free airport shuttles. Very friendly staff.

2026-05-05 • via Nuitee
K
Khanh • couple • vn
10
excellent supportive staff, clean room with iron & dryer, goood location,
Pros:

everything

Cons:

nothing

2026-05-04 • via Nuitee
さくら • couple • jp
9
スタッフか親切
Pros:

スタッフが親切

2026-05-01 • via Nuitee
X
Xuan • family_with_children • nz
9
Pros:

They have the free airport pickup/ drop off service, which is very handy. The receptionist is very helpful and all staff friendly.
I joined in their city tour for $5 and viewed the major spots.
It’s a perfect transit day for a short stay.

Cons:

The facilities are bit outdated, but what can you ask for more for this price.

2026-04-30 • via Nuitee
Y
Yves • solo_traveller • th
10
2026-04-29 • via Nuitee
E
Elise • solo_traveller • nl
7
The shuttle service was nice from the airport
2026-04-29 • via Nuitee
S
shigeki • couple • jp
10
Became a big fan of Brunei because of the hotel staff. We shall return!
Pros:

Clean property. The city tour is of good value at BR$5 per person for half a day. The driver even took us to a nature park, above and beyond the tour menu.
The staff are extremely kind, friendly and helpful, typical of Brunei people.

2026-04-27 • via Nuitee
A
Anette • solo_traveller • fi
9
2026-04-27 • via Nuitee
S
Stefanie • solo_traveller • de
7
2026-04-25 • via Nuitee
M
Munira • solo_traveller • tr
10
2026-04-23 • via Nuitee