The Capital Residence Suites

Hotels
9 (1005 reviews)
Simpang 2, Lot 21027, Kg. Berangan , Bandar Seri Begawan , bn

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.95
The cleanliness was often mentioned negatively, indicating issues with room hygiene.
Service
9.99
Staff were frequently noted as friendly and helpful, providing excellent service.
Location
9.96
The location was praised for being convenient and within walking distance to key attractions.
Room Quality
8.41
Room quality was mixed; some found it clean and large, while others noted unpleasant smells and outdated facilities.
Amenities
8.94
Amenities received positive mentions, but some issues were raised regarding breakfast options.
Value for Money
9.9
Many reviews highlighted that the hotel offers good value for the price paid.
Food and Beverage
7.45
Food and beverage options were criticized, particularly the breakfast quality and variety.
Overall Experience
9.42
Overall experience was generally positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:10

Property Description

Luxurious Accommodation
The Capital Residence Suites offers elegantly furnished guestrooms with modern amenities, including free internet access and flat-screen TVs. Each room is designed with comfort in mind, featuring parquet flooring and tea/coffee making facilities.

Convenient Location
Situated just 300 meters from the Royal Regalia Museum and in close proximity to key landmarks such as Sultan Omar Ali Saifuddien Mosque and Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex, our hotel provides easy access to the best of Bandar Seri Begawan.

Exceptional Services
From a complimentary airport shuttle service to 24-hour front desk assistance, our dedicated staff ensure a seamless stay for every guest. Indulge in delicious meals at the buffet restaurant and explore the city with our tour arrangements.

Experience luxury and convenience at The Capital Residence Suites. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for S$ 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1005 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.9
Food and Beverage: 7.45
Overall Experience: 9.42
M
Moment • family_with_children • bn
8
Pros:

The location because nearer to the event that we participate

Cons:

none at the moment

2026-03-31 • via Nuitee
P
Pia • couple • dk
5
Cons:

The pictures of the hotel on booking.com are much nicer than it looks in reality
Breakfast was really bad - toast, marmelade, noodles and French fries
There was a dirty T-shirt from a previous guest in the extra bed

2026-03-31 • via Nuitee
A
Andrew • solo_traveller • us
8
Well situated and clean place to stay while in Brunei.
Pros:

Great staff and good location for exploring the city.

2026-03-30 • via Nuitee
M
Maria • solo_traveller • ru
7
Suitable for a 1-2 night stay
Pros:

Great location - right in the center, but on a quiet street.

Cons:

very small room and extremely poor breakfast

2026-03-30 • via Nuitee
C
Carsten • couple • dk
2
2026-03-29 • via Nuitee
E
Eva • couple • dk
5
Ekstern dårlig morgenmad - kaffen kold 3 morgnerne. Vil aldrig rekommendere dette hotel til nogen
Pros:

Ingenting

Cons:

Dårlig service - beskidt værelse - ingen rengøring eller opfyldning selvom man bad om det

2026-03-26 • via Nuitee
P
Phil • solo_traveller • gb
7
Reasonable, helpful staff
Pros:

Clean room if a little dated

Cons:

Location was a fair walk to the centre

2026-03-23 • via Nuitee
O
Oliverius3008 • solo_traveller • de
8
Excelent price perfomance ration and short walk to city center
Pros:

It is a very standard hotel, but considering the price and the location in Brunei, it represents an excellent option. The rooms are clean, the location is within walking distance of the city center, and the staff are very friendly and helpful. The airport pick-up and drop-off services are particularly convenient. That said, it would be a good time to consider some general maintenance improvements to the property.

Cons:

The wifi did not work well, on celphone and computer!

2026-03-23 • via Nuitee
R
Rio • family_with_children • jp
9
2026-03-22 • via Nuitee
N
Nathalie • family_with_children • fr
9
Pros:

Personnel sympathique
belle salle de bain
Bien équipée, bouilloire, sèche cheveux , fer à repasser, frigidaire
Petit déjeuner
Et le plus navette gratuite pour l’aeroport

2026-03-21 • via Nuitee
K
Kaili • solo_traveller • hk
8
Great stay
Pros:

Was great and exactly what I needed. The airport transfers were a real winner!

2026-03-18 • via Nuitee
F
Figen • couple • tr
8
2026-03-16 • via Nuitee
A
Aleksandra • family_with_children • pl
10
2026-03-15 • via Nuitee
T
Thomas • family_with_children • de
8
Pros:

Die Lage zu den Sehenswürdigkeiten und natürlich der kostenlose Flughafen Transfer.

Cons:

Es gab leider kein Buffet zum Frühstück, sondern es wurde vor das Zimmer gestellt.
Ich war zu Ramadan dort.

2026-03-11 • via Nuitee
S
Sivakumar • couple • au
10
Nice place to stay and walking distance to city centre and shops.
Pros:

Clean and friendly people. Great location.

Cons:

Nill

2026-03-10 • via Nuitee
H
Hitomi • solo_traveller • jp
7
そもそもブルネイに行く価値があるか
Pros:

シャワールームの広さ
空港無料送迎

Cons:

飯は変わり映えしない。
繁華街から離れている

2026-03-05 • via Nuitee
V
Viola • solo_traveller • au
10
2026-03-05 • via Nuitee
S
Sudare • family_with_children • jp
9
Pros:

Free transfer from/ to airport. Nice location. Friendly staff.

2026-03-05 • via Nuitee
E
Emi • family_with_children • jp
6
スタッフはとっても親切！
Pros:

観光地やナイトマーケットまでの行き方、Dartの使い方などを丁寧に教えてくれました。
スタッフがみな笑顔で親切なので、声をかけやすく、気持ちよく滞在できました。

Cons:

ラマダン中のため、朝食ビュッフェの代わりに部屋食になったのですが、質・量ともに満足できるものではありませんでした。

到着してすぐに夕食を食べにスタッフに教えてもらったナイトマーケットまで歩いて行きました。時間的には10分もかからない距離でしたが、日没後は野犬が数匹うろうろしていて怖い思いをしました。

他の方の口コミに、市内の主要な観光地への無料送迎があったと書いてありましたが、今はやっていないそうです。

2026-03-03 • via Nuitee
W
Walter • solo_traveller • de
6
Hotel zum abgewöhnen
Pros:

Wenig. Irgendwie war die gesamte Zeit irgendwie „gedrückt“. Möchte damit ausdrücken, niemand half richtig, kein lächeln, nur funktionieren.
Fairerweise muss ich den kostenlosen Shuttle zum Flughafen loben. Allerdings las ich das Angebot erst während meines Aufenthalts. booking.com sollte darauf hinweisen, denn dann hätte ich mir 51€ Abzocktaxi für 6 KM oder 15 Minuten ersparen können.

Cons:

Die Auszeichnungen aus 2017 und 2018 von z. B. Tripadvisor deuten auf bessere Zeiten hin. Ich kann allen nur empfehlen niemals während Ramadan dort zu übernachten. Mein Frühstück wurde mir (abends musste ich einen Wunschzettel ausfüllen) morgens im Flur auf einen Stuhl gestellt. Nebenan im Radisson wurde normal bedient. In Restaurants können Nicht-Muslime jederzeit Essen und Trinken! Nur hier nicht!

2026-03-03 • via Nuitee