Hilton Garden Inn West Chester

Hotels
•
Hilton Garden Inn
8.8 (297 reviews)
9306 Schulze Drive , West Chester , US
+1 513-860-3170

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Good food quality
Nice location
Cons:
No complimentary breakfast
Issues with room condition and odor

Categories

Cleanliness
8.33
Overall cleanliness was noted positively, but a mention of musk odor and issues with room condition suggests room for improvement.
Service
9.3
Multiple reviews highlight exceptional and friendly service from the staff.
Location
9.14
Reviews consistently describe the location as good, with several restaurants nearby and easy access.
Room Quality
8.29
Good reviews but with some concerns about room conditions and odor.
Amenities
8.82
Amenities such as parking and dining options received positive mentions.
Value for Money
8.28
Mentions of the price being good indicate satisfactory value, but lack of complimentary breakfast is a downside.
Food and Beverage
9.33
Positive feedback about the food quality and breakfast value; many were pleased with the options.
Overall Experience
8.9
Overall, guests expressed satisfaction and willingness to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:52

Property Description

Convenient Location and Modern Amenities
Located just off Interstate 75, Hilton Garden Inn West Chester offers a convenient stay with on-site dining, an indoor pool, and free WiFi. Each room features an iPod docking station, flat-screen TV, microwave, and more for a comfortable stay.

Dining Options and Relaxation
Indulge in a daily hot breakfast at The Great American Grill, unwind with a cocktail at the Pavilion Lounge, or grab snacks at the Pavilion Pantry. Room service is also available for a cozy night in.

Fitness and Events
Stay active at the fitness center, host meetings with ease using the meeting facilities, and enjoy complimentary parking during your stay. Explore nearby attractions like King's Island Waterpark and the Cincinnati/Northern Kentucky International Airport. Book your stay now for a perfect blend of convenience and comfort at Hilton Garden Inn West Chester.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 297 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.14
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 8.9
D
Dave • solo_traveller • us
10
2026-10-23 • via Nuitee
D
Donnie Wright • family_with_children • us
1
Pros:

I booked for the 18th - 19th not the 17th - 18th but was charged for both nights .

Cons:

Being charged for 2 nights & only stayed 1

2026-10-15 • via Nuitee
A
Amber • couple • us
10
2026-10-13 • via Nuitee
H
Howard • couple • us
8
Average
Cons:

I booked 1 king sized bed they had none they gave us 2 double bed making it very hard to sleep. There was no complimentary breakfast was not told had to pre order breakfast

2026-10-10 • via Nuitee
J
John • solo_traveller • us
10
Marvelous!!!
Pros:

Everything about it...keep up the great work. 😀😀😀

Cons:

Everything was great.

2026-10-08 • via Nuitee
B
Beth • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Maria • couple • us
7
2026-09-14 • via Nuitee
J
Jason • solo_traveller • us
9
2026-09-13 • via Nuitee
R
Russell • couple • us
10
Always a fan of Hilton Garden property. Once again is has surpassed my expectations.
2026-09-13 • via Nuitee
D
Douglas • couple • us
10
2026-09-11 • via Nuitee
M
Mr Maurice • solo_traveller • us
9
Wonderful
Pros:

Staff was Awesome and location was perfect

Cons:

Wish I could've stayed longer

2026-09-10 • via Nuitee
M
Mattie • couple • us
10
2026-09-08 • via Nuitee
S
Sheila • solo_traveller • us
9
Pros:

Perfect location.. staff was nice.

Cons:

Nothing

2026-09-08 • via Nuitee
S
Sara • couple • us
10
Pros:

Very clean and employees were very friendly

2026-09-08 • via Nuitee
A
Angela • solo_traveller • us
10
2026-09-01 • via Nuitee
J
Jeff • extended_group • us
10
2026-08-29 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Very clean!!!

2026-08-23 • via Nuitee
R
rho • couple • us
3
Cons:

Cappuccino should’ve been
Free and fridge didn’t work and pillows were uncomfortable

2026-08-19 • via Nuitee
B
BERT BOYD • solo_traveller • us
10
Pros:

Great staff.

Cons:

Needs more handicap parking.
Bar area should remain open till 11.

2026-08-18 • via Nuitee
J
Jon • couple • us
9
We enjoyed our stay there. Everyone was friendly and helpful. Rooms were nice, clean, and air conditioner worked great!
2026-08-17 • via Nuitee