Fairfield Inn and Suites by Marriott Monaca

No complaints or dislikes.

We were told our rooms would be in close proximity due to the fact that we were travelling with children. We were given rooms on separate floors. The main lights in one room would not turn on and then flashed on and off throughout the night. The pullout sofa bed was entirely unacceptable. The mattress was thin and the springs could be felt. There was no bedding provided for the sofa bed (no sheets, blankets or pillows) and when we requested some bedding we were told there was no bedding available. Finally, after a 45 minute wait in the middle of the night, someone brought some blankets which he said he stripped from another bed in the hotel. Given the late hour and discomfort of the sofa bed, my mother and I were required to share the other bed and my children were frightened in the room two floors away, with flashing lights. We were assured that for the second night, we would be moved to a different room and when we inquired the next day, we were told there was no other room for us. Since we were in town for a wedding, we had no option to move to another hotel and decided to focus on the wedding and resolve the issues once we returned home. Additionally please note that on more than one occasion, the garbages in the lobby and breakfast area were overflowing. Overall it was a terribly upsetting and disappointing stay.

ANTS CRAWLING ALL THROUGH THE ROOM, NO TISSUES, POOL WAS DIRTY AND FREEZING, ROOM WASN'T READY AT 5PM IN THE EVENING, LOCK WAS BROKE ON THE DOOR, NO ONE WILL RETURN MY CALLS AND EMAILS, MANAGER IS NEVER AVAILABLE

The breakfast was not great but at least there was a breakfast. the attendant did a terrible job at replenishing what they offered. The entire breakfast area was not being kept clean. There was no one wiping down counters or tables.