Hotel Consulado Inn

Hotels
8 (2691 reviews)
Ejercito Nacional 8821 , Ciudad Juárez , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.33
Several reviews mention issues with cleanliness, including dirty sheets and unpleasant odors.
Service
8.8
Generally good service reported, although some complaints about staff disposition were noted.
Location
8.84
Multiple reviews highlighted the convenience of the hotel's location.
Room Quality
7.29
Issues mentioned include noise disturbances and problems with amenities like the bathroom.
Amenities
7.82
Feedback indicates some amenities are lacking, particularly maintenance on the buffet and bathroom facilities.
Value for Money
8.28
Good value noted in reviews, though there were complaints about hidden charges.
Food and Beverage
7.33
Mixed reviews on food quality, with specific complaints about the breakfast offerings.
Overall Experience
8.3
Overall satisfaction reported, though notable issues impacted some individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:12

Property Description

Convenient Location near American Consulate
Hotel Consulado Inn is ideally situated just a 5-minute walk from the American Consulate, offering a free shuttle service for guests.

Diverse Dining Options and Entertainment
Guests can indulge in a variety of culinary delights at the hotel's two restaurants, serving both Mexican and international cuisine. Additionally, the lobby bar hosts live music for a lively and entertaining atmosphere.

Comfortable Accommodation with Modern Amenities
Each air-conditioned room and apartment at Hotel Consulado Inn features complimentary Wi-Fi, classic decor, and a TV. The private bathrooms are equipped with showers and free toiletries for added convenience.

Experience convenience, comfort, and entertainment at Hotel Consulado Inn. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 2691 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
B
Bonifacio • family_with_children • us
8
Pros:

The taxi driver he's name Miguel angel very nice gentleman trying to helping me at all times and gimme advice and information about the areas I would give him 10 points.
Or employees of the month.

Boni arenas.

Cons:

No comment

2026-03-14 • via Nuitee
V
VICTOR MANUEL • solo_traveller • mx
8
2026-03-14 • via Nuitee
D
DELGADO • extended_group • us
8
2026-03-14 • via Nuitee
A
Adrian • family_with_children • mx
6
2026-03-14 • via Nuitee
V
Victor • family_with_children • us
8
Pros:

The staff

Cons:

A/c didn’t work the building was old

2026-03-14 • via Nuitee
P
Palomares • family_with_children • mx
10
Pros:

Ubicación excelente, personal atento y calificado.

2026-03-13 • via Nuitee
M
Medardo • family_with_children • us
9
Pros:

Wonderful, with free meal in the morning.

2026-03-13 • via Nuitee
L
Lupe • couple • us
10
It was good
Pros:

It was clean

Cons:

The smell and the beds were to small

2026-03-13 • via Nuitee
S
Sheyla Aimee • family_with_children • mx
2
No recomiendo
Pros:

La ubicación es buena pero el lugar es malo ya esta super viejo, necesita una renovación urgente yo jamas vuelvo por laa condiciones del hotel me gusta para $700 y me salio $1400 la neta no los vale, váyanse mejor a otro hotel.

Cons:

La ubicación es buena pero el lugar es malo ya esta super viejo, necesita una renovación urgente yo jamas vuelvo por laa condiciones del hotel me gusta para $700 y me salio $1400 la neta no los vale, váyanse mejor a otro hotel.
Almuerzo horrible, iluminación de los pasillos super tenue y fea.

2026-03-12 • via Nuitee
A
Ana Isabel • solo_traveller • mx
10
Muy buen espacio para descansar
Pros:

Excelente servicio de todos los empleados.

2026-03-12 • via Nuitee
O
Ochoa • couple • us
5
2026-03-11 • via Nuitee
V
Vasquez • solo_traveller • us
8
2026-03-11 • via Nuitee
R
Rosa Guillermina • family_with_children • mx
10
Una semana de trámites, mucho mejor en el hotel Consulado Inn.
Pros:

El servicio, ubicación, limpieza, buena atención y que además incluye traslado a varios puntos importantes.

Cons:

Todo bien.

2026-03-10 • via Nuitee
L
llanes • family_with_children • mx
7
2026-03-10 • via Nuitee
Z
Zuno • couple • mx
9
AGUSTO
Pros:

BUENO

Cons:

TODO

2026-03-09 • via Nuitee
A
Aguirre • family_with_children • mx
10
Pros:

La atención del personal fue excelente

Cons:

Todo bien

2026-03-09 • via Nuitee
N
Neptaly • family_with_children • us
10
2026-03-09 • via Nuitee
C
Chuy • family_with_children • mx
10
Pros:

Ubicación cerca del consulado y transporte del hotel al consulado

Cons:

No tengo comentarios

2026-03-08 • via Nuitee
G
Guisela • family_with_children • us
5
If you need to save money and not picky
Pros:

Price and location. Staff is very helpful

Cons:

Not very clean. There’s no dust covers on beds, sink smelled like sewer and they check your room for stolen or damaged items.

2026-03-07 • via Nuitee
M
Miguel • solo_traveller • us
10
Cons:

La temperatura del agua no se podía regular al momento de bañarse

2026-03-07 • via Nuitee