Diamante K - Inside Tulum National Park

Hotels
8.2 (712 reviews)
Carretera Boca Paila Tulum Ruinas km 2.5 , Tulum , mx

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
7.66
Issues mentioned regarding odors and smoke.
Service
9.13
Exemplary service highlighted, especially from reception staff.
Location
9.17
La ubicación es inmejorable; a peaceful and beautiful environment.
Room Quality
8.12
Mixed feelings based on décor but mentioned some issues with room amenities.
Amenities
8.15
Amenities are generally well-received; however, there are some practical issues.
Value for Money
7.11
Overpriced food and overall experience questioned.
Food and Beverage
7.66
Concerns about the food quality relative to pricing.
Overall Experience
8.63
Generally positive reviews with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:48

Property Description

Seaside Paradise at Diamante K - Inside Tulum National Park

Beachfront Bliss: Immerse yourself in the beauty of Tulum with a stay at Diamante K, where the sandy shores and crystal-clear waters are just steps away.

Tropical Tranquility: Relax and unwind in the outdoor swimming pool, lush garden, or on the tranquil terrace, perfect for soaking up the sun and enjoying the sea breeze.

Culinary Delights: Indulge in authentic Mexican cuisine at the on-site restaurant, and sip on refreshing cocktails at the bar while taking in stunning ocean views.

Experience the best of Tulum at Diamante K - book your stay now for a beach getaway like no other!

Important information:

Payment is also possible by PayPal. Please contact the property in advance for more information using the contact details provided on your booking confirmation.

Environmental Tax $3.25 usd - Applies for double occupancy. For triple or quadruple occupancy, the difference will be collected at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for US$35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 712 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 8.63
S
Stephan • couple • de
8
Nettes Erlebnis, tolle Erfahrung, schöne Location - aber Preis-Leistung ist hier nicht gegeben.
Pros:

Wir hatten die größte Kabine gewählt - diese war auch wirklich groß, gut gelegen und schöne Sicht , etwas abseits in der Anlage, aber dadurch mehr Privatsphäre.
Der Strand mit seiner Privatlagune ist an sich wunderschön, tolle Liegemöglichkeiten und wirklich Bilderbuch. nur leider hatten wir bereits eine sehr starke Algenentwicklung, weswegen das baden eher unangenehm war, und ab einem Zeitpunkt kam das Personal mit dem wegmachen einfach nicht mehr hinterher, weswegen das Liegen an dem Strand nicht mehr angenehm war, vor allem durch den sich entwickelnden Geruch.
Das Frühstück war ok und die bestellten Portionen auch immer gut und groß- jedoch kann man als Hotelgast der das Frühstück dazubucht im hoteleigenen Restaurant nur von einer kleinen Karte auswählen - gutes Essen keine Frage, nur etwas schade im Vergleich was die große Karte für spontan zahlende Gäste alles bietet. Zudem gab es fast immer die gleichen Beilagen (Fruchtteller, Fruchtsaft - welcher auch auf Nachfrage nicht geändert wurde). Somit bei der Länge des ´
Aufenthaltes und des Geldes das man dafür zahlt absolut underperforming.
Essen so im Restaurant war absolut zu empfehlen, wirklich tolle gute Küche, aber auch hier wieder Preis-Leistung

Cons:

Leider die Preis-Leistung im Vergleich zu anderen Orten - man zahlt hier eindeutig für die Lage, und das macht sich auch im Essen bemerkbar und allen anderen Bereichen.
ZimmerReinigung war gespalten - hatten wir die Damen war alles top, waren es die Herren, haben immer wieder Dinge bei der Sauberkeit gefehlt - der Unterschied war deutlich spürbar.
Das Badeerlebnis wie bereits erwähnt muss erwähnt werden - die Location wäre super schön, wenn das Problem mit dem Seegrass und noch viel schlimmer der Geruch nicht wäre - aber hierfür kann das Hotel nur zu gewissen Teilen etwas.

2026-05-10 • via Nuitee
T
Tricia • couple • ca
4
keep looking, this is not the dream property the pictures portray
Pros:

I enjoyed the food, drinks and the restaurant staff was very friendly. Enrique at Reception was helpful and a joy to deal with. The sand was incredible. Lots of loungers, tables and chairs and loved the wildlife.

Cons:

wow the pool was dirty, our toilet backed up and wouldn't flush, they "reset" it and it would back up again and again. So we had to move rooms and then had critters in the second room, the third room was dark and weirdly configured but good enough, but the giant key and weird locks on everything, no AC was ok, but without window screens we had to keep the windows closed at night. The wifi was janky and we had to ask for the admin wifi. We had to ask for conditioner and our room wasn't always cleaned when do not disturb sign wasn't out. No fault of the hotel...but the beach was unusable with a ton of seaweed, that stunk like rotten fish, but there was garbage that washed up and no one cleaned it up, even though there was plenty of staff around that could have cleaned it up. The lounge covers were dirty and the pathways are uneven and could cause a fall, I was worried to walk at night on them and it was a challenge to get luggage about, especially moving rooms twice. It should have been a nice stay as this property was a Trip Advisor award winner in 2025, but I really don't see why. It needs a lot of work. Broken door locks, broken hooks or missing screws, toilets with who knows what wrong, no window screens, dirty furniture and windows.

2026-05-04 • via Nuitee
S
Samantha • family_with_children • gb
9
Pros:

Breathtaking views, sensational room... like a blissed out bohemian paradise. The oceanfront suite was exceptional- with its own hammock and private sundeck. It was right on the sand so felt almost like having your own private beach, listening to the waves every night. Laid back, barefoot luxury. Very peaceful- incredible food and charming, friendly & helpful staff. I was worried about lack of air con before we arrived but the fans were more than efficient enough and then sea breeze kept everything comfortably cool. Felt a bit like 'old Tulum' charm. Especially loved the Mayan art.

Cons:

The saragssium... but it's just that time of year! The staff did their best to tidy and clean it up and still was a very pleasant stay... so many alternative swimming options in Tulum between the hotel pool, the ceynotes and lagoon. We didn't feel like we missed out..

2026-04-30 • via Nuitee
K
Karol • solo_traveller • pl
10
2026-04-28 • via Nuitee
F
Frédéric • solo_traveller • fr
10
2026-04-21 • via Nuitee
F
Frederic • couple • fr
10
Pros:

La chambre directement sur la plage de Tulum

Cons:

/

2026-04-21 • via Nuitee
K
Karin • couple • ch
10
2026-04-20 • via Nuitee
C
Cidem Lutfiye • couple • tr
10
2026-04-18 • via Nuitee
C
cathy • family_with_children • fr
7
Ok
Pros:

L’emplacement

Cons:

Le rapport qualité/prix

2026-04-16 • via Nuitee
T
tarikhart • family_with_children • us
9
2026-04-15 • via Nuitee
W
Waclaw • couple • at
4
2026-04-15 • via Nuitee
C
christophe • family_with_children • fr
5
Nul
Pros:

Pas grand-chose

Cons:

Le restaurant les prix exorbitants
Il faut payer tout les jours un bracelet pour sortir ou entrer dans le parc ou est hôtel
Il faut prendre un taxi si on veut aller manger autre part

2026-04-14 • via Nuitee
A
Adrien • couple • fr
1
Cons:

pas d acces a la plage - pas de service client

2026-04-14 • via Nuitee
K
kirk • couple • lu
10
2026-04-13 • via Nuitee
D
Daniel • couple • ca
10
Pros:

Loved the location, accomodation and the general vibe that you have created.

2026-04-11 • via Nuitee
Y
Yvonne • family_with_children • ch
6
2026-04-11 • via Nuitee
A
Alina • couple • ua
9
Pros:

Incredible and silent location. Tasty food

Cons:

Rooms are quite shabby

2026-04-10 • via Nuitee
C
Christy • couple • us
7
Gorgeous stay
Pros:

Beautiful location. Absolutely the best private beach experience.

Cons:

The bathroom had several issues like zero water pressure, sink spout was broken, and toilet leaked

2026-04-10 • via Nuitee
J
Jessica • extended_group • ca
9
2026-04-09 • via Nuitee
Z
Zoe • couple • ch
8
Sehr hübsch
Pros:

Einzigartige Location und wunderbare Aussicht

2026-04-09 • via Nuitee