Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean accommodations
Cons:
Old furnishings
Uncomfortable mattress in some rooms
Minor maintenance issues

Categories

Cleanliness
8.39
Hotel was clean, but several issues in rooms noted that affected comfort.
Service
8.96
Friendly and flexible staff provided excellent service during our stay.
Location
9.2
Perfect location close to beach, shops, and restaurants.
Room Quality
7.65
Furnishing is old and some rooms have issues with mattress comfort.
Amenities
8.68
Facilities were good, though some minor improvements needed.
Value for Money
8.44
Generally good value, but some rooms not worth premium pricing.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.76
A satisfying stay overall with great location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:27

Property Description

Beachfront Luxury Apartments
Sandcastles Mooloolaba offers beachfront 1-bedroom apartments with full kitchen and laundry facilities, some featuring private rooftop terraces with BBQs.

Relaxation and Entertainment
Guests can unwind in the heated swimming pool and hot tub or enjoy a BBQ in the entertainment area. Secure parking is available for all guests, including those with oversized vehicles.

Convenient Location
Located near Mooloolaba Surf Club, surrounded by shops and restaurants, Sandcastles Mooloolaba is the ideal base for exploring the area. Book now for a memorable stay by the beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 895 reviews
Cleanliness: 8.39
Service: 8.96
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.44
Food and Beverage: 8.69
Overall Experience: 8.76
C
Cherie couple au
9
A great stay in nice apartment with partial ocean view.
Pros:

Fantastic location. Nice pool & spa. Great staff. Fully self contained including washing machine & dryer.

Cons:

Only 2 toilet rolls provided for a week’s stay.

2026-07-04 via Nuitee
J
James solo_traveller au
5
Great accommodation with a few issues
Pros:

Location is excellent. Pretty good view of the ocean but partially blocked by the surf club. Mostly modern amenities. Hot tub was nice and warm, rubbish chute very convenient, parking very convenient.

Cons:

Water was draining very from any sink, the toilet or the shower. Next morning as we were preparing and dressing for our reception, the bathroom floor drain backflowed in less than 5 minutes of showering and flooded the apartment. This made a mess of our preparation.

We told the staff and it was completely fixed when we returned.

There were lots of little black ants in some spots of the kitchen, including inside the kettle. Not super annoying but should be fixed.

The bedroom windows dont seal properly. We were woken and unable to sleep when at 4am on Sunday morning the surf club had a hiab truck swapping out gas bottles in the alley directly outside the apartment. Without proper sealing the windows let the noise in as though they were wide open.

2026-06-28 via Nuitee
Z
Zeke solo_traveller au
9
2026-06-28 via Nuitee
B
Brian couple au
7
2026-06-28 via Nuitee
D
Damian couple au
2
Disappointing and not as advertised
Pros:

The location

Cons:

The furniture was set in the 70s and didn’t match website, hardly any hot water, broken toilet, broken tiles, no shelf in freezer, rooftop lights didn’t work so unusable after dark, bed was something my parents had in the 80s

2026-06-21 via Nuitee
K
Kazbaa couple au
10
Great location
Pros:

Nice and clean unit. Great location, easy walk to shops and restaurants.

2026-06-20 via Nuitee
A
Amanda solo_traveller au
7
Pros:

Great location with private rooftop

2026-06-19 via Nuitee
C
cornet3 solo_traveller au
10
Pros:

Everything about this place suited our needs.location especially..highly recommend.

2026-06-15 via Nuitee
L
Linda couple au
8
2026-06-14 via Nuitee
J
Jim couple au
9
2026-06-13 via Nuitee
C
Colin couple nz
3
Tired decor
Pros:

Location

Cons:

After hours service, needed a replacement toilet roll and the answer services was in Gold Coast and they would put in a maintenance request but we would get the roll till the next day!

2026-06-12 via Nuitee
D
Debbie couple au
8
I do really like staying there and will do so again
Pros:

Great location and very tidy

Cons:

It was in June and there was no blanket to be found in any cupboards .

2026-06-11 via Nuitee
S
sheree couple au
10
Pros:

Excellent service and location

2026-06-08 via Nuitee
G
George solo_traveller au
1
Pros:

Good location.

2026-06-08 via Nuitee
J
Joseph couple au
8
Pros:

Location was perfect. Great views of the beach and within walking distance to so many great places to eat

2026-06-08 via Nuitee
L
Le-Anne couple au
7
Fantastic location
Pros:

Location

Cons:

The lounge was uncomfortable and the shower was really small there was a lot of road noise

2026-06-07 via Nuitee
R
ryan couple au
8
2026-06-07 via Nuitee
M
Michael solo_traveller au
10
2026-06-05 via Nuitee
D
Danielle couple au
7
Fabulous views
Pros:

Fantastic View both from the balcony and roof top terrace. Very large Roof top area.

Cons:

The unit itself is a little dated.

2026-06-04 via Nuitee
L
Lorraine couple au
8
2026-06-03 via Nuitee