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Recreational Amenities and Dining Options
Embrace leisure with an outdoor pool, spa tub, and international cuisine at Restaurante Atitlan with room service available.
Convenience and Services
Enjoy complimentary Wi-Fi, concierge services, and event facilities including conference space. Benefit from amenities like dry cleaning, a 24-hour front desk, and a roundtrip airport shuttle for a seamless stay.
Comfortable Accommodations and Nearby Attractions
Relax in one of the 62 guestrooms with private balconies, free Wi-Fi, and cable TV. Explore nearby attractions like Azul Maya Archaeological Museum and Church of Saint Francis. Book now for a lakeside retreat at Hotel Atitlán!
Pets not allowed
No rollaway/extra beds available
Service animals not allowed
Cashless transactions are available
No elevators
Pets not allowed
No rollaway/extra beds available
Service animals not allowed
Cashless transactions are available
No elevators
Professional property host/manager
Contactless check-in is available
El lugar es tranquilo y la piscina bonita.
1. Nos apareció un alacrán a las 11 de la noche.
2. No era la habitación que reserve.
3. La habitación tenía malos olores.
4. Eramos 4 personas y solo tenía una habitación, lo demas era como un descan.
5. La cama del cuarto principal muy pequeña, y las demas eran sofá cama y no se pueden unir o juntar.
6. Demasiado caro para lo que ofrecen.
7. Desayuno todos los dias es igual.
8. Jacuzzi lo cierran a las 4pm
9. Desayuno lo sirven a las 8am, si haces tours debes salir tarde.
10. No se puede pagar con otra tarjeta que no sea la registrada en booking.
11. Todo el lugar muy antiguo.
The property is very nicely kept. Has lovely trees and different kinds of birds. The view of the volcanoes is also wonderful.
The road to the main town is not paved so traveling for even 10 mins is cumbersome. Their restaurant does not serve dinner and breakfast is served only from 8:00 am onwards. There was no in-room facility to make tea or coffee so my husband had to walk to the nearby hotel to get his coffee.
Ubicación, vista al Volcán, el recorrido hacia la reserva, el personal.
Desafortunadamente los tiempos de jacuzzi y sauna son muy limitados. No tienen cena de noche
pool is nice, lake view perfect, beach nice
The upstairs suite would improve significantly with newer, more comfortable beds. Removing the old TV would also enhance the overall feel of the room. While I understand concerns about jacuzzi usage, the added cost seems high for the area, especially since it was previously included.
Excelente. Lugar lindo, com uma vista incrível e ótimo café da manhã. Equipe muito gentil e atenciosa.
location, staff, comfort, beach
nothing, everything was great
El holor de la habitacion estaba pesimo! Deberian de dejar que las habitaciones se ventilen. No pudimos dormir bien, la gente que pucieron a lado de nuestra habitacion somataban las puertas a cada rato.
The view is nice
La ubicación y la vista que tiene el hotel. Las habitaciones son muy lindas y puedes ver el amanecer y el atardecer. El servicio de Armando encargado del hotel fue maravilloso, estuvo muy atento a todas nuestras necesidades. Nos ayudó a coordinar muchas actividades en nuestra estancia lo que permitió que disfrutáramos más.
Me gustó todo. Sin embargo considero que podrían tener café en la mañana antes del desayuno disponible para los huéspedes, dado que algunos salimos a ver el lago y el frío era bastante. Eso lo haría perfecto.
Todo fue perfecto.
Hotel would benefit from a refresh. Nice facility and garden. Very friendly staff and delicious breakfast
Sewage smell across the property
Beautiful property, quiet secluded location. Very clean and well maintained. Staff is very friendly and helpful.
It was difficult at times to get a Tuk Tuk to go to Panajachel. It’s too far to walk. No bottled water tho they say the tap water is fine to drink. No blow dryer. They do not serve dinner so you have to go off property using a Tuk Tuk or bring food back with you
Calidez en su personal y excelente ubicación
The staff, the room, the bed, the breakfast, the seclusion, the birding, the architecture, the larger grounds to include the organic garden. I booked my reservation off-the-cuff the prior day. I loved it. I birded the entire day. I returned the following day, using the day pass, to bird. It is beautiful. The architecture is stunning. Frank Lloyd Wright with a twist.
This area is over the hill. You are not in town. So, for dinner you need to make an effort. I was solo, so easier for me. I used Migoya's three times. The chef is good and the owner and his family and staff are very kind. To note, it's good to be over the hill.
We absolutely loved our stay. The hotel is beautiful, the location is beautiful and the staff is friendly. The whole stay was lovely!!!
My husband and I stayed here over the 2025 Christmas holiday. On the plus side, the property and gardens are beautiful. The place has a historic vibe — there is a lot of art that seems to be salvaged from churches, convents, old properties. The gardens are really spectacular — with many species and a lovely design. (That said, I’m not sure I would pay just to tour the gardens). You can also swim in the lake at the small beach. The pool and hot tub area is also nice. The staff is pleasant and friendly. On the minus side, the breakfast buffet is pricey ($20 per person), and there is no option for ordering something small. The WiFi in the rooms is non-existent. There is no coffee machine or mini-fridge in the rooms. Coffee is served in the restaurant from 6-7 (breakfast buffet opens at 7), but there is no milk. The gardening service was intolerably loud for a full day — with a dozen people armed with leaf blowers and cutters operating at full blast from 9 am till dark (I am not kidding). The restaurant food is pricey and very average. Drink service for whatever reason is very very slow — maybe there is no bartender? But we often were served our drinks at the END of our meal. Our room had a lovely lake view, but was also pretty close to the pool area, where we heard kids screaming Marco! Polo! for hours. Despite the negatives, we did enjoy our stay here — I have not investigated other hotels in the area, but from our visits to San Pedro, San Juan, and Panajachel, I think it is probably one of the best options in the area. Just wish that the management could address a few of the easy fixes (milk in the morning, getting some WiFi routers for the rooms, figuring out the bar situation), getting gardening done in a shorter period of time or with less noisy devices, which would have done a lot to improve our stay.
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