Hotel Atitlán

Hotels
Independent
9 (336 reviews)
Finca San Buenaventura, Solola, Solola, 7010 , Panajachel , GT

Facilities

Boat tours on site
Free WiFi
24-hour front desk
Garden
Designated smoking area
Concierge service
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Personal motorized watercraft on site
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Limited food options
Issues with payment staff

Categories

Cleanliness
8.89
The hotel is very clean and well maintained.
Service
9.36
Staff is very friendly and helpful, contributing to a positive experience.
Location
9.4
Beautiful property, quiet secluded location, and great access to the lake.
Room Quality
8.85
Comfortable suites, but some rooms could use a little upgrade.
Amenities
8.88
Larger rooms have their own kitchen; however, there are limited dining options on-site.
Value for Money
8.84
Good quality for a hotel of this rating, but could improve on food options.
Food and Beverage
8.39
Breakfast is included and of great quality; however, there are no options for lunch or dinner.
Overall Experience
9.36
Overall a lovely stay, with a good balance of nature and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:12

Property Description

Recreational Amenities and Dining Options
Embrace leisure with an outdoor pool, spa tub, and international cuisine at Restaurante Atitlan with room service available.

Convenience and Services
Enjoy complimentary Wi-Fi, concierge services, and event facilities including conference space. Benefit from amenities like dry cleaning, a 24-hour front desk, and a roundtrip airport shuttle for a seamless stay.

Comfortable Accommodations and Nearby Attractions
Relax in one of the 62 guestrooms with private balconies, free Wi-Fi, and cable TV. Explore nearby attractions like Azul Maya Archaeological Museum and Church of Saint Francis. Book now for a lakeside retreat at Hotel Atitlán!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9
Based on 336 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
A
Astrid solo_traveller de
8
2026-02-14 via Nuitee
G
Gerardo VH22 extended_group cr
3
Mala experiencia de hotel
Pros:

El lugar es tranquilo y la piscina bonita.

Cons:

1. Nos apareció un alacrán a las 11 de la noche.
2. No era la habitación que reserve.
3. La habitación tenía malos olores.
4. Eramos 4 personas y solo tenía una habitación, lo demas era como un descan.
5. La cama del cuarto principal muy pequeña, y las demas eran sofá cama y no se pueden unir o juntar.
6. Demasiado caro para lo que ofrecen.
7. Desayuno todos los dias es igual.
8. Jacuzzi lo cierran a las 4pm
9. Desayuno lo sirven a las 8am, si haces tours debes salir tarde.
10. No se puede pagar con otra tarjeta que no sea la registrada en booking.
11. Todo el lugar muy antiguo.

2026-01-30 via Nuitee
M
Milan couple us
9
Pros:

The property is very nicely kept. Has lovely trees and different kinds of birds. The view of the volcanoes is also wonderful.

Cons:

The road to the main town is not paved so traveling for even 10 mins is cumbersome. Their restaurant does not serve dinner and breakfast is served only from 8:00 am onwards. There was no in-room facility to make tea or coffee so my husband had to walk to the nearby hotel to get his coffee.

2026-01-26 via Nuitee
R
Ricardo extended_group co
8
Un gran comienzo para encontrarse con diferentes facetas de Guatemala.
Pros:

Ubicación, vista al Volcán, el recorrido hacia la reserva, el personal.

Cons:

Desafortunadamente los tiempos de jacuzzi y sauna son muy limitados. No tienen cena de noche

2026-01-20 via Nuitee
I
ignacio sagone family_with_children gt
7
Good choice if you stay in Panajachel
Pros:

pool is nice, lake view perfect, beach nice

Cons:

The upstairs suite would improve significantly with newer, more comfortable beds. Removing the old TV would also enhance the overall feel of the room. While I understand concerns about jacuzzi usage, the added cost seems high for the area, especially since it was previously included.

2026-01-20 via Nuitee
S
Sabrina extended_group br
9
Lugar lindo, equipe muito atencisa e excelente café da manhã
Pros:

Excelente. Lugar lindo, com uma vista incrível e ótimo café da manhã. Equipe muito gentil e atenciosa.

2026-01-20 via Nuitee
H
Helen family_with_children gb
9
2026-01-19 via Nuitee
D
Delaney family_with_children gt
9
Pros:

location, staff, comfort, beach

Cons:

nothing, everything was great

2026-01-19 via Nuitee
D
Daisy couple us
5
Cons:

El holor de la habitacion estaba pesimo! Deberian de dejar que las habitaciones se ventilen. No pudimos dormir bien, la gente que pucieron a lado de nuestra habitacion somataban las puertas a cada rato.

2026-01-19 via Nuitee
K
Kris family_with_children be
8
2026-01-19 via Nuitee
J
Julio couple us
4
Okay
Cons:

The view is nice

2026-01-19 via Nuitee
L
Luz Angela extended_group co
10
Un lugar maravilloso para disfrutar la magia del lago Atitlan!
Pros:

La ubicación y la vista que tiene el hotel. Las habitaciones son muy lindas y puedes ver el amanecer y el atardecer. El servicio de Armando encargado del hotel fue maravilloso, estuvo muy atento a todas nuestras necesidades. Nos ayudó a coordinar muchas actividades en nuestra estancia lo que permitió que disfrutáramos más.

Cons:

Me gustó todo. Sin embargo considero que podrían tener café en la mañana antes del desayuno disponible para los huéspedes, dado que algunos salimos a ver el lago y el frío era bastante. Eso lo haría perfecto.

2026-01-17 via Nuitee
M
Maria del Carmen couple gt
10
Pros:

Todo fue perfecto.

2026-01-17 via Nuitee
M
Marie-Laure couple us
7
Nice grounds yet hotel could be refreshed
Pros:

Hotel would benefit from a refresh. Nice facility and garden. Very friendly staff and delicious breakfast

Cons:

Sewage smell across the property

2026-01-11 via Nuitee
N
navarro couple gt
8
2026-01-06 via Nuitee
K
Kelsie extended_group us
8
Beautiful hotel on Lake Atitlan
Pros:

Beautiful property, quiet secluded location. Very clean and well maintained. Staff is very friendly and helpful.

Cons:

It was difficult at times to get a Tuk Tuk to go to Panajachel. It’s too far to walk. No bottled water tho they say the tap water is fine to drink. No blow dryer. They do not serve dinner so you have to go off property using a Tuk Tuk or bring food back with you

2026-01-05 via Nuitee
B
Berta extended_group gt
9
Visita de relajación
Pros:

Calidez en su personal y excelente ubicación

2025-12-29 via Nuitee
B
Broaddus family_with_children us
10
Great hotel and a birding hotspot!
Pros:

The staff, the room, the bed, the breakfast, the seclusion, the birding, the architecture, the larger grounds to include the organic garden. I booked my reservation off-the-cuff the prior day. I loved it. I birded the entire day. I returned the following day, using the day pass, to bird. It is beautiful. The architecture is stunning. Frank Lloyd Wright with a twist.

Cons:

This area is over the hill. You are not in town. So, for dinner you need to make an effort. I was solo, so easier for me. I used Migoya's three times. The chef is good and the owner and his family and staff are very kind. To note, it's good to be over the hill.

2025-12-29 via Nuitee
L
larissanU3099NW Family
10
Absolutely lovely stay!!!
Pros:

We absolutely loved our stay. The hotel is beautiful, the location is beautiful and the staff is friendly. The whole stay was lovely!!!

2025-12-25 via Tripadvisor
B
Buben Couples Brookmont, Montgomery County, Maryland
8
Beautiful place, but some negatives
Pros:

My husband and I stayed here over the 2025 Christmas holiday. On the plus side, the property and gardens are beautiful. The place has a historic vibe — there is a lot of art that seems to be salvaged from churches, convents, old properties. The gardens are really spectacular — with many species and a lovely design. (That said, I’m not sure I would pay just to tour the gardens). You can also swim in the lake at the small beach. The pool and hot tub area is also nice. The staff is pleasant and friendly. On the minus side, the breakfast buffet is pricey ($20 per person), and there is no option for ordering something small. The WiFi in the rooms is non-existent. There is no coffee machine or mini-fridge in the rooms. Coffee is served in the restaurant from 6-7 (breakfast buffet opens at 7), but there is no milk. The gardening service was intolerably loud for a full day — with a dozen people armed with leaf blowers and cutters operating at full blast from 9 am till dark (I am not kidding). The restaurant food is pricey and very average. Drink service for whatever reason is very very slow — maybe there is no bartender? But we often were served our drinks at the END of our meal. Our room had a lovely lake view, but was also pretty close to the pool area, where we heard kids screaming Marco! Polo! for hours. Despite the negatives, we did enjoy our stay here — I have not investigated other hotels in the area, but from our visits to San Pedro, San Juan, and Panajachel, I think it is probably one of the best options in the area. Just wish that the management could address a few of the easy fixes (milk in the morning, getting some WiFi routers for the rooms, figuring out the bar situation), getting gardening done in a shorter period of time or with less noisy devices, which would have done a lot to improve our stay.

2025-12-24 via Tripadvisor