Summit Hotel Subang USJ

The standard has gone down and the entire place is outdated. The dining room that once appealing is now a canteen. Certain staff needs basic training

Too old

Its just too old. Aircon all not cold at all.

I stayed in this hotel for 2wks and the only problem was the wifi but the rest was fine, like really just beside the mall, food shopping clinic and restaurants and even grocers , overall.. i will consider this place but pls gix the wifi

Overall good hotel for the price.

No Aircon thermostat. Even at low fan speed the room was freezing, hence low environmental rating. Room is older and needs upgrading. Electricity in room tripped a number of times and had to be reset at the circuit board.

It’s goods . Rooms and bed linens must give better treatments for bed bugs

ok good

Proximity to transportation options.
Food and shopping options nearby.

Check-in was smooth. However room conditions was poor, pillows and towels were old. Bed had stains. If you like cheap and last minute options, this fits the bill.

Overall ok

The room smells very bad. I even raised my voice to 1 guy who shamelessly smoking in front of the lift.
The towel has some stain and the toilet is dirty.

Should change the "gayung" and fixed a proper water bidet.

Place was central to shopping and food places. Rooms were spacious and clean.

However i left my jacket in the room when i checked out but was returning in 5 days. When i checked in again, they said they couldnt find my jacket. The room was checked by housekeeping after i checked out, no one else had access BUT NO JACKET... i find this very dissapointing which made the stay not so happy

Its central to shopping as the hotel is surrounded by shopping centre and easy access to food places. The fittings were a little dated but overall a very pleasant and convenient

酒店非常旧 干净度需要加强

Hotel staff is rude.
Check in took a long time.
No one monitoring the email booking vide Expedia.
The hotel staff at the reception refused to allow 30 minutes check out extension by giving flimsy reason.
Not customer centric. They have no idea about customer retention.

Staff was quite friendly

They had improved the Internet Access Speed & Stability - Very Good.
However they are not consistent with the Internet Pass;
- check in 2 days, always give 1 day internet access pass.
- always have to request for another day access.
- incase you forget, need to go counter to request the next day.

The property is big and huge it’s very nice to stay in but the toilets are outdated they don’t have bidet For Muslim users I hope that they can improve on this but the rest are all excellent thank you very much I had a Pleasant stay at the premise