Hotel Rural Spa & Wellness Hacienda Los Robles

Hotels
8.5 (937 reviews)
Avenida de Madrid, 27 , Navacerrada , es

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Nice amenities
Good food
Cons:
Noise issues
Value for money concerns
Cleanliness minor complaints

Categories

Cleanliness
8.21
General satisfaction with cleanliness; some minor issues reported.
Service
9.18
The service is praised across multiple reviews for its excellent staff.
Location
8.72
The location is often highlighted as great and convenient.
Room Quality
8.17
Some complaints about noise and facilities, indicating room quality could improve.
Amenities
8.7
Generally positive remarks about amenities, especially the spa.
Value for Money
7.66
Concerns about pricing not matching services; potential for improvement.
Food and Beverage
8.71
Food quality, especially in the restaurant, received high praise.
Overall Experience
8.68
Overall positive experiences reported, with some recommended improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:36

Property Description

Luxurious Rural Escape in Sierra de Guadarrama

Scenic Views and Relaxation: Hacienda Los Robles offers spacious rooms with terraces boasting picturesque views, perfect for unwinding after a day of exploring the mountains. Enjoy the elegant décor, free Wi-Fi, and private bathrooms for a comfortable stay.

Culinary Delights and Entertainment: Indulge in traditional regional cuisine at the hotel's restaurant, made with fresh market ingredients. After dinner, head to the English-style pub for a game of pool or visit the charming gastro bar for a unique experience.

Wellness and Recreation: Relax and rejuvenate at the hotel's spa with Turkish baths, a sauna, and massage treatments. For the more active guests, there's an outdoor pool, gym, and ski storage for easy access to Navacerrada Ski Resort.

Experience luxury and tranquility at Hotel Rural Spa&Wellness Hacienda Los Robles. Book now for an unforgettable getaway!

Important information:

Please note, pets can be brought to the hotel, but are no admitted inside. Free kennels for pets are provided outside the hotel.

Please note that use of the spa facilities comes at an extra cost and an appointment is mandatory.

Is not allowed children under 14 years in the thermal circuit.

Please note that the hotel has air conditioning only in the common areas.

Outdoor swimming pool in the summer season only in July and August.Swimming pool: Closed from Wed, Sep 2, 2026 until Wed, Jun 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 937 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.68
A
Alicia • couple • es
9
2026-05-16 • via Nuitee
N
Nieto Lopez • couple • es
10
Pros:

El desayuno,los masajes ,la uñas ,la chicas excelente

Cons:

La cena ,el precio un poco caro y se podría mejorar

2026-05-16 • via Nuitee
M
María • couple • es
10
2026-05-15 • via Nuitee
A
Antonio • couple • es
9
2026-05-13 • via Nuitee
J
Javier • couple • es
9
2026-05-12 • via Nuitee
E
Encarnacion • solo_traveller • es
10
2026-05-09 • via Nuitee
I
Izaskun • solo_traveller • es
7
2026-05-07 • via Nuitee
A
Anabel • couple • es
6
2026-05-03 • via Nuitee
J
Jose • solo_traveller • es
10
2026-05-01 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-04-19 • via Nuitee
V
Victoria • family_with_children • es
6
Cons:

Los ruidos en la noche. Horarios erróneos del spa

2026-04-14 • via Nuitee
C
Cristina • couple • es
9
2026-04-13 • via Nuitee
N
Nerea • couple • es
6
2026-04-11 • via Nuitee
C
Cristina • couple • es
4
Muy mejorable
Pros:

Habitación correcta. Buen baño

Cons:

Lo primero decir que el personal es atento y simpático pero el hotel es muy caro para lo que ofrece.
De primeras la información en Booking no indica en ningún lado que los domingos por la tarde y lunes por la mañana el spa no está disponible. Sí lo indica su página web pero si haces la reserva por Booking es una información que desconoces hasta llegar allí, lo cual no tiene sentido porque es el gran atractivo del hotel.
Segundo, durante prácticamente todo el día el extractor de la cocina hacía un ruido terrible. Por lo menos en la habitación 138 era completamente imposible dormir con la ventana/puerta abierta. Al no haber aire acondicionado en la habitación (algo impensable para cualquier hostal de +100€ la noche) tampoco tenías opción de cerrar la ventana para estar a gusto.
Este lugar por 60/70€ la noche estaría bien, por 120€ no

2026-04-07 • via Nuitee
M
Marta M • couple • es
9
2026-04-07 • via Nuitee
R
Rafael Ohanny • couple • es
10
2026-04-06 • via Nuitee
M
Moratalla • couple • es
9
Pros:

Su situación

Cons:

Todo bien

2026-04-05 • via Nuitee
S
Soniagonzalezpadilla • couple • es
9
Pros:

La ubicación.

Cons:

Relación calidad precio

2026-04-04 • via Nuitee
P
Pazos • family_with_children • es
9
Bien lugar para unas vacaciones, pero con cosas a meiorar
Pros:

Hotel muy tranquilo, silencioso, bien ubicado, precio razonable para una habitación doble y con restaurante propio.

Cons:

Las camas eran incómodas, la de matrimonio era muy dura y las camas supletorias de los niños bastante inestables y con chirridos molestos. Es un punto a mejorar.

2026-04-04 • via Nuitee
A
Alberto • couple • es
10
Perfecta estancia para un fin de semana
Pros:

Totalmente reformado, la cama enorme y cómodo, a parte de decorado con muy buen gusto

Cons:

Había una camarera que debía ser nueva que estaba un poco despistada y no se
Enteraba bien de las comandas

2026-04-03 • via Nuitee