Hotel Metro at KL Sentral

Hotels
•
Independent
7.4 (122 reviews)
No. 3, Jalan Thambypillai, Brickfields, Kuala Lumpur, 50470 , Kuala Lumpur , MY
60-3-2273 5000

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Central location

Categories

Cleanliness
7.61
The room was very clean, indicating good cleanliness standards.
Service
8.08
The staff is incredibly kind and helpful, which enhances the service quality.
Location
8.12
The hotel is in a central area with plenty of transportation options available.
Room Quality
8.07
The room was spacious and comfortable, meeting quality expectations.
Amenities
6.6
Standard amenities for this hotel tier; not specifically mentioned but consistent with the experience.
Value for Money
7.06
Room comfort and location suggest good value for the price paid.
Food and Beverage
6.61
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.08
Overall, a pleasant stay that meets expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:48

Property Description

Convenient Location
Located in Kuala Lumpur's vibrant Brickfields neighborhood, Hotel Metro at KL Sentral offers easy access to nearby attractions like NU Sentral and Perdana Botanical Gardens.

Complimentary Amenities
Enjoy a complimentary daily reception, express check-in/out, and 24-hour front desk service. Take advantage of cooked-to-order breakfasts and free self-parking during your stay.

Comfortable Accommodations
Relax in one of the 85 air-conditioned rooms with LCD TVs and free Wi-Fi. Refresh in the private bathrooms featuring rainfall showers. Feel at home with amenities like safes, coffee/tea makers, and daily housekeeping.

Immerse yourself in the heart of Kuala Lumpur's lively district with a stay at Hotel Metro at KL Sentral. Book now for a memorable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.4
Based on 122 reviews
Cleanliness: 7.61
Service: 8.08
Location: 8.12
Room Quality: 8.07
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 6.61
Overall Experience: 7.08
L
Lily • couple • us
9
Would definitely stay again next time
Pros:

Hotel is close to KL Sentral, restaurants and shopping malls.

Cons:

N/A

2026-06-27 • via Nuitee
M
Mohd Zulhaifizan • solo_traveller • my
1
2026-06-20 • via Nuitee
T
Tom • couple • in
8
Best for short stay and want to explore city
Pros:

Great location

Cons:

Bathroom can improve

2026-06-17 • via Nuitee
S
Sahib • couple • my
5
2026-06-14 • via Nuitee
P
Panirselvam • family_with_children • in
6
2026-06-11 • via Nuitee
K
Kat • solo_traveller • us
10
2026-06-09 • via Nuitee
P
PITON • couple • fr
5
2026-06-07 • via Nuitee
D
Daniyar • couple • kz
8
2026-05-16 • via Nuitee
S
Siti Nurazah Qursiah • couple • my
8
2026-05-11 • via Nuitee
A
A Francis • couple • gb
7
Average
Pros:

Location

Cons:

Old and looking haggered

2026-04-16 • via Nuitee
C
Catherine Sendon • couple • my
7
Good stay
Pros:

Location

Cons:

Nothing

2026-04-05 • via Nuitee
L
Lee • solo_traveller • my
6
2026-01-24 • via Nuitee
E
E • solo_traveller • sg
5
2026-01-20 • via Nuitee
M
MOHD AWIS • extended_group • my
9
Very good!
Pros:

Strategic location. Various restaurants, shopping mall and MRT station nearby.

Cons:

None

2026-01-19 • via Nuitee
R
Rishi • extended_group • in
10
A great experience
Pros:

Worth of money

Cons:

Staffs could have been more polite

2026-01-19 • via Nuitee
F
Fenky • extended_group • my
10
2026-01-19 • via Nuitee
N
Nurul Wahida • couple • my
8
2026-01-19 • via Nuitee
A
Audrey • solo_traveller • my
1
Don't stay
Pros:

Aircon

Cons:

Noisy 24 hour restaurant directly outside the window

2026-01-19 • via Nuitee
S
Selvaraju • solo_traveller • sg
7
Ok
Pros:

Good

Cons:

No comment

2026-01-15 • via Nuitee
N
Nur Alisya Farahnaz • couple • sa
1
Worst experience.
Pros:

Extremly small n congested

Cons:

The staff is arrogant n doest have manners to talk.
Talk loud in the hall way. At 11 am they will come and ask whether you want checkout or no.

2026-01-09 • via Nuitee