Metro Hotel @ KL Sentral

Hotels
7.2 (346 reviews)
3, Jalan Thambypillai, Brickfields , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Close to KL Sentral / shopping
Friendly staff
Usable WiFi
Cons:
Bathroom/washroom issues
Rooms old/haggard
Some noise / thin walls

Categories

Cleanliness
5.5
Multiple reviews mention bathroom issues ('no washroom s properly', 'Bathroom can improve') and rooms described as old/haggard, indicating below-average cleanliness.
Service
8.3
Positive staff feedback — 'Das Personal war klasse!' — indicates strong service.
Location
8.7
Repeatedly praised: 'location', 'Great location', close to KL Sentral, restaurants and shopping malls — clearly a major positive.
Room Quality
5
Several comments about rooms being old/haggard and bathroom deficiencies, so room quality is below average.
Amenities
7.5
WiFi described as 'brauchbares WiFi' (usable). No other amenities highlighted; overall slightly above target due to functional WiFi.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
Standard quality for this hotel tier.
Overall Experience
8.2
Mixed but generally positive: 'Would definitely stay again', 'Good stay', 'Best for short stay' balance the cleanliness/room negatives — overall favorable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:42

Property Description

Convenient Location:

  • Strategically situated just a 5-minute drive from KL Sentral and Bangsar.

Comfortable Rooms:

  • Beautifully decorated rooms with flat-screen TV, air conditioning, and refrigerator.

Additional Amenities:

  • Free WiFi, 24-hour front desk, tour desk, and complimentary parking available.

To experience the elegance and convenience of Metro Hotel @ KL Sentral, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.2
Based on 346 reviews
Cleanliness: 5.5
Service: 8.3
Location: 8.7
Room Quality: 5
Amenities: 7.5
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 8.2
N
NUR AIN ASYIKIN • solo_traveller • my
9
2026-08-18 • via Nuitee
飛小羽 • solo_traveller • tw
5
我只寫真實感覺
Pros:

沒喜歡的，我買的房間應該要有浴缸。
結果沒有浴缸。

Cons:

我這一間應該要很大間有浴缸，結果....
不懂是溝通上的問題還是我不是這邊道地區域人的關係
給我的房間有點小...嗯。

2026-08-17 • via Nuitee
J
Jamuna • solo_traveller • gb
9
Value for money
Pros:

The staffs are very friendly

Cons:

Breakfast does not have much choice

2026-08-10 • via Nuitee
B
Bernd Lauterborn • solo_traveller • de
7
Pros:

Das Personal war klasse! Brauchbares WiFi. Die Lage ist Zentral.

Cons:

Etwas Hellhörig.

2026-08-02 • via Nuitee
N
NEELAKANTABABU • extended_group • in
5
ok
Pros:

location

Cons:

no washroom s properly

2026-08-02 • via Nuitee
M
MAT RUDI KASEM • family_with_children • sg
7
2026-07-11 • via Nuitee
L
Lily • couple • us
9
Would definitely stay again next time
Pros:

Hotel is close to KL Sentral, restaurants and shopping malls.

Cons:

N/A

2026-06-27 • via Nuitee
M
Mohd Zulhaifizan • solo_traveller • my
1
2026-06-20 • via Nuitee
T
Tom • couple • in
8
Best for short stay and want to explore city
Pros:

Great location

Cons:

Bathroom can improve

2026-06-17 • via Nuitee
S
Sahib • couple • my
5
2026-06-14 • via Nuitee
P
Panirselvam • family_with_children • in
6
2026-06-11 • via Nuitee
K
Kat • solo_traveller • us
10
2026-06-09 • via Nuitee
P
PITON • couple • fr
5
2026-06-07 • via Nuitee
D
Daniyar • couple • kz
8
2026-05-16 • via Nuitee
S
Siti Nurazah Qursiah • couple • my
8
2026-05-11 • via Nuitee
A
A Francis • couple • gb
7
Average
Pros:

Location

Cons:

Old and looking haggered

2026-04-16 • via Nuitee
C
Catherine Sendon • couple • my
7
Good stay
Pros:

Location

Cons:

Nothing

2026-04-05 • via Nuitee
L
Lee • solo_traveller • my
6
2026-01-24 • via Nuitee
E
E • solo_traveller • sg
5
2026-01-20 • via Nuitee
M
MOHD AWIS • extended_group • my
9
Very good!
Pros:

Strategic location. Various restaurants, shopping mall and MRT station nearby.

Cons:

None

2026-01-19 • via Nuitee