Hampton Inn & Suites El Paso/East

Hotels
•
Hampton Inn
9.1 (314 reviews)
12055 Gateway West Boulevard , El Paso , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast
Convenient location
Clean rooms
Cons:
Cleanliness issues
High incidental charges
Limited milk variety

Categories

Cleanliness
8.33
Mixed sentiments; some reviews highlighted issues with cleanliness.
Service
9.8
Consistently praised for friendly and helpful staff.
Location
9.54
Positive remarks about convenience and safety of the location.
Room Quality
8.69
Mentioned as clean and comfortable, but some rooms needed deep cleaning.
Amenities
9.02
Good amenities noted, but some specific needs were highlighted.
Value for Money
8.78
Valued for prices but some felt incidental charges were high.
Food and Beverage
9.33
Breakfast received high praise, though there were minor suggestions for improvements.
Overall Experience
9.3
Overall positive reviews with a few mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Convenient Location

Located just 12 km from El Paso International Airport, Hampton Inn & Suites El Paso/East offers air-conditioned rooms with free WiFi. Explore nearby attractions like El Paso Museum of Art and Wyler Aerial Tramway.

Comfortable Accommodation

Each guest room features a flat-screen TV, sofa, work desk, microwave, refrigerator, and coffee machine. Enjoy a relaxing bath or shower in the private bathroom equipped with a hairdryer.

Great Amenities

Start your day with a complimentary breakfast and maintain your fitness routine at the on-site gym. Take advantage of the 24-hour reception, meeting facilities, and free parking during your stay.

Book your stay at Hampton Inn & Suites El Paso/East for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 314 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.54
Room Quality: 8.69
Amenities: 9.02
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
G
GILBERT • couple • us
9
2026-04-04 • via Nuitee
M
Melissa • family_with_children • us
6
Convenient.
Pros:

The room was clean. Location convenient to restaurants and the highway.

Cons:

The pool was ick. Not very clean.Breakfast options are poor if you eat healthy. Workout room is okay but all the exercise balls were flat.

2026-04-04 • via Nuitee
T
Tracy • solo_traveller • us
7
Pros:

Not much

Cons:

Bathroom wasn't stock appropriately, no dog park and sand spurs in the grass where the dogs had to walk.

2026-04-03 • via Nuitee
G
Gabriel • extended_group • us
10
Pros:

Clean rooms friendly staff.

2026-03-31 • via Nuitee
J
juan • couple • us
8
2026-03-24 • via Nuitee
G
Guillen • family_with_children • us
10
Great experience
Pros:

Friendly staff

Cons:

No towels by the pool area

2026-03-22 • via Nuitee
G
Gabriel • couple • us
8
2026-03-22 • via Nuitee
D
Denise • couple • us
10
2026-03-20 • via Nuitee
A
Annalysa • family_with_children • us
10
2026-03-19 • via Nuitee
L
lupe • family_with_children • us
8
2026-03-11 • via Nuitee
M
michael • extended_group • us
10
Pros:

Very clean and comfortable. Breakfast was great. Just a great stay overall.

2026-03-09 • via Nuitee
L
Lupe • family_with_children • us
8
2026-03-09 • via Nuitee
J
Julio Cesar • couple • mx
10
2026-02-28 • via Nuitee
M
Markus • solo_traveller • de
9
2026-02-26 • via Nuitee
S
Smith • couple • us
10
A Top Tier Experience
Pros:

The facilities were immaculate. The bed was super comfortable. The room was a perfect size for a couple doing a weekend getaway. The staff was super cool. Enjoyed the free breakfast.

Cons:

There was nothing not to like!

2026-02-22 • via Nuitee
P
Phelan • couple • us
10
Very clean, the settings are very inviting, the breakfast is exceptional!
Pros:

Clean! Also is the dining area - the staff cleaned the area every so often!
Breakfast was one of the best.
Provided cucumber ice-water at the lobby – a thoughtful touch for travelers.

2026-02-11 • via Nuitee
M
Marcus • couple • us
10
Very relaxing
Pros:

The professionalism from the team.

Cons:

No problems encountered.

2026-01-20 • via Nuitee
A
Aleman • extended_group • mx
8
agradable, cubre lo necesario y si me volvería a hospedar aquí
Pros:

las almohadas, la comodidad del espacio de la habitación y la calma en el hotel

Cons:

que no me avisaron al llegar del importe de depósito y no se refleja en el recibo. Es importante advertir cuanto será para estar enterados. El chico de recepción dnos dijo, se español pero no quiero hablarlo (nos dirigimos a el siempre en inglés pero al vernos batallar nos dijo eso, lo cual nos pareció de mal gusto).

2026-01-20 • via Nuitee
S
Sylvia • family_with_children • us
10
2026-01-20 • via Nuitee
G
Gerardo • extended_group • mx
5
NECESARIA
Pros:

LA UBICACION Y EL SERVICIO DE CAFE

Cons:

NO SE DIJO QUE ERA PET FRIENDLY Y ENFRENTE DE LA HABITACIÓN TENÍAN UNA MASCOTA LLORANDO, LOS ELEVADORES SUCIOS.
COBRARON 100 DOLARES DE DEPOSITO ADICIONALES A LA RENTA Y AUN NO LOS RETORNAN A LA TARJETA
HAY CABELLOS PEGADOS A LA ORILLA DE LA CAMA EN EL BOX SPRING SE CAYO UN ARETE AL PISO Y AL AGACHARME A BUSCARLO LO PUDE OBSERVAR

2026-01-19 • via Nuitee