Hotel Alphubel

Hotels
8.1 (2426 reviews)
Brantschenhaus 7 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ski storage
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Expensive
Small rooms

Categories

Cleanliness
7.93
Overall cleanliness was satisfactory, mentioned in multiple reviews.
Service
8.4
Staff were described as friendly and helpful, contributing positively to the service experience.
Location
8.94
Perfect location was highlighted in several reviews, very convenient for accessibility.
Room Quality
7.39
Rooms were small for some but overall satisfactory with minimal complaints.
Amenities
7.92
Basic amenities were provided, breakfast mentioned positively.
Value for Money
7.38
Expensive for a budget hotel, but some felt it was decent for Zermatt.
Food and Beverage
8.43
Breakfast was noted as outstanding, thus enhancing overall dining experience.
Overall Experience
8.4
Overall, guests reported a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Prime Location in Zermatt
Located just 200 meters from the Gornergrat Mountain Railway and Zermatt Train Station, Hotel Alphubel offers a convenient and central base for your stay in Zermatt.

Comfortable Alpine-style Rooms
Relax in our cozy Alpine-style rooms equipped with a flat-screen cable TV and a private bathroom. Enjoy a comfortable and peaceful retreat after a day of exploring the picturesque surroundings.

Convenient Amenities
Take advantage of our shared balcony to soak in stunning views and our ski storage room for hassle-free equipment storage. With numerous restaurants and shops within 200 meters, everything you need is right at your doorstep.

Book your stay at Hotel Alphubel now for an unforgettable experience in Zermatt!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Extra beds rates may vary according to season.

Please advise if you are scheduled to arrive after 21:00 or your arrival is delayed. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2426 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
D
Dora • solo_traveller • ch
9
Eine schöne Woche
Pros:

Gute Lage, gutes Frühstück

Cons:

Einzelzimmer. Das Fenster ging auf die Strasse, die zu anderen Hotels führt.. Da ich bei offenem Fenster schlafe, waren die Leute, die die Strasse benutzten, bis um 23:00-Mitternacht, sehr laut.

2026-02-14 • via Nuitee
V
Viktor • solo_traveller • gb
8
Cosy great location
Pros:

Location and functionality and rooms were cosy. Also the staff were amazing.

Cons:

Outdated egg boiling system.
Sound insulation if super busy can be a small issue not end of world though.

2026-02-14 • via Nuitee
J
Julieta Sol • couple • ar
9
Pros:

Ubicación excelente

Cons:

La cama es super incómoda

2026-02-14 • via Nuitee
S
Sarah • couple • sa
6
Pros:

Location and view

Cons:

Not very clean , bed not comfortable

2026-02-13 • via Nuitee
J
Jacob • solo_traveller • dk
7
Cheap good value for money
Pros:

Very Cheap and good location

Cons:

The room was very brown, a bit old school

2026-02-12 • via Nuitee
P
Patrick • solo_traveller • ch
7
Pros:

Lits, petit déjeuner, accueil

Cons:

Douche trop petite

2026-02-12 • via Nuitee
C
Christian • solo_traveller • gb
9
Very good hotel
Pros:

Very clean and basic but just what was needed for a 1 night stay

Cons:

Nothing of note to moan about

2026-02-12 • via Nuitee
A
Alana • extended_group • au
2
Disappointed, rude staff and really not suitable with kids
Pros:

The location is great. Close to the train and central but slightly off the main drag so still quiet

Cons:

It’s super old, it has no staff on site for any questions. The cleaners left a vaoe in my 15 year olds bed and the breakfast buffet was completely empty with the exception of yoghurt two mornings in a row. The office staff at the neighbouring hotel were rude and couldn’t get you out quick enough if you had a question. We wouldn’t stay again

2026-02-12 • via Nuitee
C
Catarina • family_with_children • br
7
Pros:

localização

Cons:

café da manhã pessimos , sem opção

2026-02-11 • via Nuitee
M
M • family_with_children • ch
6
Pros:

Super Preis-Leistung
Sehr gute Lage

Cons:

Badezimmer extrem klein

2026-02-11 • via Nuitee
S
Suparat • couple • it
9
2026-02-09 • via Nuitee
A
Ameen • couple • ae
7
Pros:

The location only.

2026-02-09 • via Nuitee
R
Radek • couple • cz
7
Good value, fine for short stays
Pros:

Very clean 👌
Dated equipment (but everything works perfectly!)
Kettle in the room (not explicitly listed in property description)

Cons:

Pillows were very soft and bed blankets too warm (to our taste)
No veggies in the breakfast buffet
No diversity in the breakfast buffet

2026-02-09 • via Nuitee
H
Hakan Yakupoğlu • couple • tr
10
Pros:

Temizlik
Güler yüzlü personel

Cons:

Hotel Simi üzerinden Check-in Check-out’un yapılması. Alphubel içerisinden yapılmasını tercih ederdim.

2026-02-09 • via Nuitee
C
Christine • family_with_children • us
8
Pros:

Had a wonderful stay, the breakfast was perfect for our needs, enough of a variety to mix it up daily. The room and beds were comfortable. We enjoyed our stay.

2026-02-08 • via Nuitee
B
Bernard • couple • ch
8
Très agréable.
Pros:

Balcon avec vue sur les Alpes. On devine le Cervin derrière un arbre au loin. Le déjeuner est correct .

Cons:

Les portes des armoires vibrent lorsqu'on marche dans la pièce.

2026-02-08 • via Nuitee
P
Phra Somrit • extended_group • de
9
2026-02-08 • via Nuitee
M
Mirela • solo_traveller • ch
8
2026-01-31 • via Nuitee
D
David • extended_group • ch
7
Super
Pros:

Tout était au top
Et surtout l'emplacement

Cons:

Rien a dire

2026-01-30 • via Nuitee
E
Estela Maris • extended_group • br
8
2026-01-30 • via Nuitee