Hotel Alphubel

Hotels
8.1 (2426 reviews)
Brantschenhaus 7 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ski storage
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Expensive
Small rooms

Categories

Cleanliness
7.93
Overall cleanliness was satisfactory, mentioned in multiple reviews.
Service
8.4
Staff were described as friendly and helpful, contributing positively to the service experience.
Location
8.94
Perfect location was highlighted in several reviews, very convenient for accessibility.
Room Quality
7.39
Rooms were small for some but overall satisfactory with minimal complaints.
Amenities
7.92
Basic amenities were provided, breakfast mentioned positively.
Value for Money
7.38
Expensive for a budget hotel, but some felt it was decent for Zermatt.
Food and Beverage
8.43
Breakfast was noted as outstanding, thus enhancing overall dining experience.
Overall Experience
8.4
Overall, guests reported a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Prime Location in Zermatt
Located just 200 meters from the Gornergrat Mountain Railway and Zermatt Train Station, Hotel Alphubel offers a convenient and central base for your stay in Zermatt.

Comfortable Alpine-style Rooms
Relax in our cozy Alpine-style rooms equipped with a flat-screen cable TV and a private bathroom. Enjoy a comfortable and peaceful retreat after a day of exploring the picturesque surroundings.

Convenient Amenities
Take advantage of our shared balcony to soak in stunning views and our ski storage room for hassle-free equipment storage. With numerous restaurants and shops within 200 meters, everything you need is right at your doorstep.

Book your stay at Hotel Alphubel now for an unforgettable experience in Zermatt!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Extra beds rates may vary according to season.

Please advise if you are scheduled to arrive after 21:00 or your arrival is delayed. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2426 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
N
Narumol extended_group ch
7
2026-03-07 via Nuitee
F
Francine solo_traveller ch
8
Pros:

Juste rajouter quelques petites choses

2026-03-07 via Nuitee
C
CHRISTEL solo_traveller fr
5
presque pas dormi pendant cinq jours car hôtel trop bruyant
Pros:

bon emplacement très bon petit déjeuner

Cons:

hôtel très bruyant chambres non insonorisées

2026-03-06 via Nuitee
W
Walker couple us
8
A perfect option for a ski vacation in Zermatt!
Pros:

The location couldn't be better, within easy walking distance (5-10 mins) to shops, restaurants, train station, ski lifts, etc.

Cons:

No complaints

2026-03-06 via Nuitee
M
Marcel couple ch
8
2026-03-05 via Nuitee
J
John solo_traveller gb
9
Pros:

Very good value for money
Very near centre and station

Cons:

No resident staff

2026-03-04 via Nuitee
R
rolf family_with_children se
5
Mycket bra
Pros:

Bra läge

2026-03-04 via Nuitee
P
PATRICK solo_traveller ch
8
Pros:

Belle chambre et bon petit dejeuner.

2026-03-04 via Nuitee
Y
Yuanliang solo_traveller cn
8
2026-03-04 via Nuitee
M
Morag family_with_children gb
6
2026-03-01 via Nuitee
C
catcio couple fr
9
2026-02-28 via Nuitee
S
Suzuka solo_traveller jp
8
2026-02-28 via Nuitee
A
Adair-Rohani family_with_children ch
2
Pros:

Location is very convenient. 3 min walk from train station and lots of shops/restaurants nearby.

The staff at the hotel simi (where you have to check-in) were nice.

Cons:

The reception is in another hotel and so not really any staff around except during breakfast.

Breakfast is sad (i.e. canned fruit salad)You enter and the radio is blarimg at 7am (which can be heard 2 floors up). Noting they do have a nice selection of different fresh breads every morning and you can boil your own egg (when the there are not other eggs forgotten and yucking up the water.

It is not cleaned well at all and the drapes/carpets are super old and likely unhealthy. They never vacuumed our room or the landing near the stairs above, they never changed or cleaned the glasses in the bathroom, etc but they did replace the towels each day.

The hotel is loud. You can hear the staff early morning,vehicles and people outside until late night (which is not necessarily unexpected for such a central location.) and guests can easily be heard through the walls (our room shared a wall w the stairwell.)

2026-02-27 via Nuitee
M
Maria Natalia extended_group ar
10
Pros:

La ubicación, súper limpio, la habitación muy cómoda y el desayuno excelente

Cons:

Me gustó todo

2026-02-27 via Nuitee
A
Alexandrine solo_traveller fr
8
Parfait pour faire escale, simple et efficace, situé en plein centre
Pros:

Emplacement impeccable au centre de Zermatt, la chambre était petite mais fonctionnelle et propre, le déjeuner était complet et bon.

Cons:

Il faisait un peu trop chaud dans la chambre

2026-02-27 via Nuitee
K
Kento couple jp
8
2026-02-26 via Nuitee
K
KSENIIA solo_traveller ru
8
Pros:

Расположение в центре, близко к вокзалу, к центральной улице, к магазинам. Правда находится чуть в закутке, но вполне легко находится.
Гостевой дом. Регистрация в соседнем отеле, находится рядом, там все объясняют - поясняют.
Староватые коридоры, вообще все не новое, темновато, ключ на ощупь вставляла.
Номер маленького размера, но для 1 ночи как была я, вполне. Ночевала после поездки на Ледниковом экспрессе. Наверное если ехать кататься на лыжах подольше, то тесновато.
Ванная приличная, чистая,
Есть холодильник, чайник, что очень приятно.
Завтрак на первом этаже, колбаса, сыр, фрукты, джемы, мысли, кофе, чай. сок. На горячее только яйца, которое можешь сам сварить как тебе надо.
Ночью шумновато, apre-ski в разгаре)) Бегают, шумят.

Cons:

Темно в коридоре.
Нет горячего на завтрак (омлет, яичница).
Высокая цена, но такие цены в Церматте в принципе.

2026-02-26 via Nuitee
H
Hans solo_traveller ch
8
2026-02-25 via Nuitee
C
caroline Rovere couple ch
8
Pros:

Reception at Hotel Simi

2026-02-24 via Nuitee
S
Stephen couple ie
7
Pros:

Centrally located and a good breakfast, but as a description said, the room was a little small and it was two single beds not a double bed that I requested, but everything was cool and it was the best value in the area

Cons:

The room was a little cramped, but that was

2026-02-24 via Nuitee