Comfort Suites Roswell North

Hotels
•
Comfort Suites
8 (1152 reviews)
3610 North Main Street , Roswell , US
+1 575-623-5501

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great, convenient location near restaurants
Friendly and helpful staff (specific praise for Stacie and Cassandra)
Comfortable beds and generally well-appointed rooms (spacious, lots of outlets)
Good breakfast options and quality in-room coffee
Amenities such as pool, spa and laundry on each floor
Quiet rooms (when not affected by AC/noise)
Cons:
Cleanliness problems (dirty curtains, possible mold on towel, unswept bathrooms)
Some maintenance issues and dated rooms needing renovation
AC problems (noise or inability to keep room cool)
Occasional rude check-in interaction / inconsistent front-desk delivery
Pool area management and fitness room cleanliness/equipment issues
Slow elevator and occasional lack of basic items (e.g., butter)

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues: dirty curtains, a towel that appeared moldy, unswept bathrooms and inconsistent housekeeping — cleanliness is below expectations and needs attention.
Service
8.9
Staff were frequently described as friendly and helpful (specific praise for Stacie and Cassandra); there was one notable rude check-in interaction, but overall service was praised and assisted guests in difficult situations.
Location
8.9
Consistently praised for a convenient/great location near restaurants and attractions; multiple guests cited location as a primary positive.
Room Quality
7.9
Rooms were often comfortable and well-equipped (comfortable beds, spacious rooms, extra outlets, some rooms with dual shower heads), but several reports of dated decor, noise from AC, and occasional maintenance issues.
Amenities
8
Amenities are generally appreciated (pool, spa, in-room coffee, laundry on each floor), though the pool area and fitness room had maintenance/management problems (rust, unattended noisy kids, dirty equipment) in some reports.
Value for Money
8
Many guests noted good value and a positive balance of price to quality, though a few felt the hotel seemed pricey at booking — overall perceived as fair value.
Food and Beverage
7.8
Breakfast and coffee received mixed but generally positive feedback (good coffee, some kids loved breakfast), while others mentioned limited items (no butter), occasional poor-quality items (eggs) or inconsistent breakfast experience.
Overall Experience
8
Overall impressions skew positive with several enthusiastic recommendations and repeat-good experiences, tempered by cleanliness and some maintenance/service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location:
Located just two miles from Roswell Regional Hospital, the Comfort Suites hotel is the perfect base for exploring the UFO inspired attractions in Roswell.

Amenities Galore:
Guests can enjoy an indoor heated pool, hot tub, fitness center, business center, and more. The hotel also offers two banquet and meeting rooms with teleconferencing services.

Luxurious Suites:
The well-appointed oversized suites feature modern amenities like flat-screen TVs, MP3 player jacks, and pillow-top mattresses, ensuring a comfortable stay for all visitors.

Book now to experience the perfect blend of comfort and convenience at the Comfort Suites hotel in Roswell, New Mexico.

Important information:

Please note no housekeeping is offered for extended stays.

A credit card physically must be provided at check-in and match the name on the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Guest Reviews

8
Based on 1152 reviews
Cleanliness: 6.5
Service: 8.9
Location: 8.9
Room Quality: 7.9
Amenities: 8
Value for Money: 8
Food and Beverage: 7.8
Overall Experience: 8
S
Silva • couple • us
7
2026-11-04 • via Nuitee
F
Fabian • couple • us
10
2026-10-24 • via Nuitee
C
Carol • couple • us
9
Basic hotel for short stay. Pretty good breakfast choices.
Pros:

Nice location and good value.

Cons:

Definitely dated, needs some renovation.

2026-10-22 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-10-18 • via Nuitee
B
Bernard • couple • us
10
Very satisfying!!!
Pros:

Stacie helped us out in a difficult situation. When you look up general manager in the dictionary, Stacies picture will be there.

2026-10-17 • via Nuitee
A
Amie • couple • us
9
2026-10-17 • via Nuitee
O
Omar • solo_traveller • us
10
2026-10-12 • via Nuitee
J
John • couple • us
8
2026-09-19 • via Nuitee
C
Cheryl • solo_traveller • us
8
Not sure it was worth the price
Pros:

My room was on the top floor and end of hall, so very quiet. Shower had 2 shower heads! Very comfortable bed.

Cons:

Roswell seemed pricey when I booked. Didn't have much choice though. The curtains were dirty and there were a couple lightbulbs out. The bottom towel on the rack appeared to have mold on it. Not positive but it was odd looking, for sure. The elevator was very slow.

2026-09-19 • via Nuitee
A
Adriana • solo_traveller • us
10
2026-09-02 • via Nuitee
A
Adriana • solo_traveller • us
10
2026-09-02 • via Nuitee
A
Adriana • couple • us
10
2026-08-24 • via Nuitee
R
Ruth • couple • us
10
2026-08-15 • via Nuitee
R
Ricardo • couple • us
10
2026-08-13 • via Nuitee
J
Jessica • couple • us
9
2026-08-10 • via Nuitee
R
Roy • family_with_children • us
9
Clean quiet needed
Pros:

Location

Cons:

N/A

2026-08-09 • via Nuitee
T
Troy • family_with_children • us
6
It was ok after the initial check in attitude.
Pros:

No butter available.
I asked for some and was told they did not have any.

Cons:

When I went to check in the employee at the counter was rude at first when I said, "I checked in online".
He told me you can't check in online, and that people tell him that they did and argue with him and he yells them with that attitude they can just get out of his hotel.
I waited for about 5 seconds to respond so I wouldn't say something rude back.
When I responded I just said I think I just used the terminology and that I made a reservation online.

Normally I would have just left and found another hotel, but I was too tired.
He did chill out and was fine after that.
Just a change in delivery and less attitude when informing me about not being able to check in online would solve the problem.

2026-08-05 • via Nuitee
M
Megan • family_with_children • us
6
Not as clean as we would have liked and needs some repairs for sure.
Pros:

Good location and check in was pretty

Cons:

A little run down, not as clean as we would have wanted

2026-08-03 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-08-02 • via Nuitee
D
Daniel • family_with_children • us
10
2026-07-25 • via Nuitee