Holiday Inn Express Thunder Bay by IHG

Hotels
•
Holiday Inn Express
9 (338 reviews)
1041 Carrick Street , Thunder Bay , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good amenities
Comfortable rooms
Convenient location
Cons:
Parking lot safety concerns
Limited dog walking space
High medical rates

Categories

Cleanliness
8.64
Overall cleanliness was acceptable, with clean rooms reported by multiple guests.
Service
9.61
Staff were consistently described as friendly and helpful throughout the reviews.
Location
9.15
Close proximity to the hospital and various amenities was highlighted positively.
Room Quality
8.6
Rooms were generally comfortable and odor-free, though some comments about specific issues were noted.
Amenities
9.13
Excellent amenities including a great breakfast buffet and pool facilities.
Value for Money
8.09
Some guests found the rates to be slightly high, especially for medical stays.
Food and Beverage
9.64
Breakfast was frequently praised for quality and variety.
Overall Experience
9.11
Guests reported a great overall experience with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:38

Property Description

Luxurious Accommodation
Holiday Inn Express Thunder Bay offers pet-friendly rooms with free WiFi and modern amenities. Each room features a flat screen TV, air conditioning, and a private bathroom for your comfort.

Relaxing Amenities
Unwind in the hot tub or enjoy a BBQ with friends and family during your stay. The hotel provides a coffee machine in every room, ensuring you start your day right.

Convenient Location
Located just 1.1 km from Thunder Bay Art Gallery and 2.1 km from Port Arthur Stadium, our hotel is the perfect choice for travelers looking to explore the city's attractions.

Book now for a memorable stay at Holiday Inn Express Thunder Bay.

Important information:

Please note that renovations are taking place from April 28 until May 15, 2017. As a result, the swimming pool is unavailable during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 338 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
B
Bella • family_with_children • ca
10
Pros:

Clean

2026-03-05 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-01-27 • via Nuitee
J
Judy • family_with_children • ca
9
Pros:

Good breakfast, staff were amazing.

Cons:

Pressure in the shower was low.

2026-01-27 • via Nuitee
B
Brianna • solo_traveller • us
9
It was fine. No complaints. No wow moments either. They did fine for what I needed.
Pros:

The breakfast was nice and the staff was very friendly.

Cons:

The the feather pillows

2026-01-19 • via Nuitee
R
Ronald • couple • us
9
2026-01-19 • via Nuitee
W
William • solo_traveller • ca
8
2026-01-19 • via Nuitee
P
patsy • solo_traveller • ca
10
Pros:

Breakfast was great

2026-01-19 • via Nuitee
G
Gloria • family_with_children • ca
10
2025-12-22 • via Nuitee
A
AverageJanePublic • Business • Brampton, Ontario
10
Great 2 week stay
Pros:

I spent 2 weeks at this hotel for business. Holiday Inn Express is always my top choice for my frequent hotel stays. They have everything I need, the hotel is clean, the breakfast is great, the staff is very accommodating, and the cleaning staff does a great job. The 24 hour coffee & tea bar is a huge selling point for me. The coin operated washer and dryer is $3 each so $6 per load- very reasonable. I’d like to recognize Winona the breakfast lady- she was the best part of my stay. This woman is a bright ray of sunshine when you walk into the dining room. There is nothing better than being happily greeted each morning for breakfast by her cheerful voice and smiling face. She’s the reason I’ll choose this hotel again next time I’m in Thunder Bay.

2025-12-08 • via Tripadvisor
T
Travelling_Normski • Family • Fort Frances, Ontario
10
Nice place
Pros:

I stayed here as it was available, not too far from the hospital, and they could provide me with late check out.
We came for my elderly father's surgery. We were treated extremely well. They gave us a ground floor room (though I now would have asked for a room not next to the laundry room). We were able to get hot drinks throughout our stay, and they held on/made a breakfast as my dad's surgery was Before/during breakfast, so he had something when he returned.
The Lady in the breakfast room was so wonderful; very friendly and welcoming. Beds were comfortable. I do wish that medical rates were cheaper as our travel grant won't pay completely for our stay, but the hotel was nice.

2025-11-24 • via Tripadvisor
P
Pam • couple • ca
8
2025-11-24 • via Nuitee
9
975ummj • Family
10
Finally found a place to stay in Thunderbay!
Pros:

Amazing stay with our family! The staff were incredibly friendly and attentive, the hotel spotless, and the breakfast selection fantastic. Truly a wonderful experience—we’ll definitely be back!

2025-10-24 • via Tripadvisor
D
Debbie • couple • ca
10
2025-10-24 • via Nuitee
N
NICOLE • family
10
Pros:

We felt safe and everyone was so nice! Especially the lady serving breakfast! We will stay again

2025-10-12 • via Nuitee
S
Shereen
10
Pros:

Very nice

2025-10-11 • via Nuitee
L
Leonard
10
Pros:

Good

2025-10-07 • via Nuitee
R
Robert • couple • ca
8
2025-10-02 • via Nuitee
C
Christina
10
Pros:

Stay was great, staff was very friendly, especially in dining area

2025-10-01 • via Nuitee
D
David • partner
10
Pros:

A very nice, clean, quiet room. Efficient and friendly staff!

2025-09-30 • via Nuitee
E
Ernie • family
10
Pros:

The rooms didn't have any weird smells aka weed , cigarettes , my daughter had a great night with the bedding (she Actually slept) yaay

Staff was very nice and friendly To us .

Omg The breakfast buffet Was very very good , it had everything a breakfast should have . Eggs sausages breads , cereal , hone style hash browns Ect . A lot of food.


Parking lot was a little sketchy and night , but well lite parking lot at night

Great hotel Close to mall an others like the movie theatre silver city

2025-09-24 • via Nuitee