Holiday Inn Express & Suites Aiken by IHG

Hotels
•
Holiday Inn Express
9.4 (504 reviews)
2897 Whiskey Road , Aiken , US
+1 803-508-7700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast options
Convenient location
Cons:
Issues with cleanliness in certain rooms
Underwhelming reception service
Noise from hallways and external guests
Limited food choices

Categories

Cleanliness
9.14
There were several mentions of cleanliness, with some reviews reporting issues such as a dead roach in the room and hairs found in the sheets.
Service
10
Most reviews highlighted friendly staff and good service, though there were some isolated incidents of underwhelming reception staff.
Location
10
The location received positive comments, being well-situated near downtown, stores, and dining options.
Room Quality
9.14
Several reviews mentioned comfortable beds and spacious rooms, but there were mentions of missing supplies and issues with room temperature.
Amenities
9.14
The hotel was noted for its breakfast options, though there were requests for more variety, and some reviews cited noise issues.
Value for Money
8.64
One review specifically commented that $400 a night was not a bargain, indicating some concerns about value.
Food and Beverage
9.14
The breakfast received positive comments, though there were requests for broader food choices.
Overall Experience
10
Several reviews mentioned a very positive overall experience, with guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:16

Property Description

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing dip in the outdoor pool or start your day with a delicious hot breakfast on us.

Convenient Amenities
Stay connected with free WiFi, stay fit at the on-site fitness center, and take advantage of the 24-hour store for any essentials you may need.

Nearby Attractions
Explore nearby attractions such as Hopeland Gardens, Aiken Mall, and the University of South Carolina Aiken just a short drive away.

Book your stay at Aiken Holiday Inn Express and Suites for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Guest Reviews

9.4
Based on 504 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 9.14
Value for Money: 8.64
Food and Beverage: 9.14
Overall Experience: 10
S
Stephen • couple • us
8
2026-10-20 • via Nuitee
D
Diane • solo_traveller • us
7
It was the usual comfortable, clean HIE experience. I love the cinnamon rolls!
Pros:

The beds were comfortable, the pillows not so much. Breakfast was good

Cons:

The entrance was a little hard to find. It is overpriced looking at other Expresses in the Augusta area.

2026-10-17 • via Nuitee
L
Lisa • couple • us
9
Not one who normally loves a hotel stay, but this HIE was definitely one of my tops!
Pros:

The location for us was amazing! And the hotel was clean and well staffed, and the staff was AMAZING! The first girl that checked us in was so personable and fantastic at her job, and any contact of staff at the desk beyond that point was also very pleasant! Even adding an unexpected extra night's stay to our visit was quick, easy and so efficient. The breakfast in the morning was always well stocked, with many options to choose from, and a very attentive person tending to it. It tasted good and was warm, which was definitely appreciated. And the beautiful eating area with that view out the windows was so wonderful. Coffee and cookies when you need them...way to go HI, great job! The grounds were clean and kept up nicely, with manicured areas being fresh and the property landscaped wonderfully. That is a big deal to some folks like me. Thanks for the nice visit!

Cons:

The pull out sofa mattress was very soft, so much so that an adult really couldn't use it. And our bathroom floor was very sticky, although I assumed that was simply the cleaning pads they use for mopping. The area from the elevators on our floor needed a good mopping, as someone had dripped something to or from their room. But the elevators were relatively clean otherwise.

2026-10-15 • via Nuitee
M
Meketa • couple • us
10
2026-10-07 • via Nuitee
J
JoAnn • solo_traveller • us
7
2026-09-07 • via Nuitee
T
Taylor • solo_traveller • us
7
2026-09-06 • via Nuitee
J
Jennifer • couple • us
8
2026-09-01 • via Nuitee
M
Melissa • couple • us
8
2026-08-31 • via Nuitee
O
OttifColvin • solo_traveller • us
10
2026-08-27 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-08-24 • via Nuitee
A
Amy • family_with_children • us
8
2026-08-20 • via Nuitee
C
Chloe • family_with_children • us
10
2026-08-13 • via Nuitee
J
Jaap • family_with_children • nl
7
Pros:

Nice staff

Cons:

Strange sweat smell when entering the room. No fruit at all, not even a banana or apple with breakfast.

2026-08-06 • via Nuitee
J
Jasper • couple • us
9
2026-07-23 • via Nuitee
R
Rhonda • couple • us
10
I loved how sweet the staff was
Pros:

Staff

Cons:

Bed

2026-07-06 • via Nuitee
J
John • couple • us
10
2026-07-02 • via Nuitee
H
Haley • family_with_children • us
10
It was absolutely beautiful
Pros:

We absolutely loved how nice everyone was and welcoming, and how clean the place was.

Cons:

Nothing.

2026-06-22 • via Nuitee
T
Tab • couple • us
10
2026-06-04 • via Nuitee
T
Tami • couple • us
10
2026-06-03 • via Nuitee
I
Isabel • couple • us
10
2026-05-26 • via Nuitee