Ginasuite Hotel

Hotels
6.2 (39 reviews)
Spg 27, Unit3, Kompleks 27, Jln Gadong Bandar Seri Begawan , Bandar Seri Begawan , bn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Car hire
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Clean and affordable
Close to airport and shops
Staff friendly and helpful
Cons:
All good but the dogs ? scary
Lobby was a work site
Key did not work
Towels were non absorbing material
Bathroom dirty with cracked tiles and water leaking from toilet

Categories

Cleanliness
3.7
Bathroom dirty with cracked tiles and water leaking from toilet.
Service
7.2
Staff friendly and helpful.
Location
6.7
Close to airport and shops.
Room Quality
4.7
Key did not work and we had to change rooms after unpacking.
Amenities
6.2
Towels were non absorbing material.
Value for Money
8.2
Clean and affordable.
Food and Beverage
8.2
Standard quality for this hotel tier.
Overall Experience
4.7
Its cheap and affordable but with too much dogs make us scared to go outside.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:49

Property Description

Convenient Accommodation in Bandar Seri Begawan

Fully Air-Conditioned Rooms and Free WiFi
Ginasuite Kompleks27 Hotel offers fully air-conditioned rooms equipped with modern amenities including a flat-screen TV, tea/coffee making facilities, and free WiFi access.

Prime Location and Nearby Attractions
Situated just 6 km from Brunei International Airport, our hotel is conveniently located near popular attractions such as the Royal Regalia Museum, Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex, and the Sultan Omar Ali Saifuddien Mosque.

Complimentary Services and In-Room Dining
Enjoy complimentary parking facilities, fax/photocopying services, and the convenience of in-room dining options during your stay at Ginasuite Kompleks27 Hotel.

Book now for a delightful stay at our hotel in Bandar Seri Begawan!

Important information:

Please note that the front-desk only operates from 08:00 until 23:00 daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 39 reviews
Cleanliness: 3.7
Service: 7.2
Location: 6.7
Room Quality: 4.7
Amenities: 6.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 4.7
S
Sylavia • couple • bn
6
Its cheap and affordable but with too much dogs make us scared to go outside 🥲
Pros:

Clean and affordable.

Cons:

All good but the dogs ? scary.. Too much dogs 🥹😭

2026-01-20 • via Nuitee
F
Faiz • solo_traveller • bn
5
2026-01-19 • via Nuitee
M
Marvin Lee • couple • bn
9
2025-12-02 • via Nuitee
D
Daniel • family_with_children • bn
4
2025-10-01 • via Nuitee
A
Asif • couple • bn
1
Cons:

Your work behaviour very poor not well

2025-08-18 • via Nuitee
D
Duncan • couple • au
5
Pros:

Close to airport and shops
Staff friendly and helpful

Cons:

Lobby was a work site,
Key did not work and we had to change rooms after unpacking.
Towels were non absorbing material
Bathroom dirty with cracked tiles and water leaking from toilet.

2025-08-17 • via Nuitee
H
HAIDONG • couple • cn
7
2025-08-03 • via Nuitee
O
Oscar • couple • es
7
2025-07-21 • via Nuitee
M
Mimin Syaa • solo_traveller • bn
6
Pros:

This establishment is well-suited for solo travelers. The inclusion of an elevator is a significant advantage, particularly given its scarcity in smaller structures.

Cons:

When working the night shift, please be aware of the dogs present at the entrance. On a recent late arrival, a few dogs approached me while barking loudly. Fortunately, the reception staff was present and promptly assisted in managing the situation. Kudos to the staff for their helpfulness.

2025-07-04 • via Nuitee
N
Nakato • family with young children • bn
5
Passable
Pros:

Not as such

Cons:

The rooms

2025-06-24 • via Nuitee
N
Nakato • family with young children • bn
5
Passable
Pros:

The staffs were so friendly

Cons:

The area where the hotel is located

2025-06-24 • via Nuitee
R
Rasyiqah • family with young children • bn
10
Exceptional
2025-04-22 • via Nuitee
N
Neesa • young couple • bn
10
Exceptional
2024-07-11 • via Nuitee
L
leh m
2
Stay away!!!!
Pros:

Very dirty. No amenities provided. Tv has a warning label on it saying do not use. No hair dryer. Literally NOTHING apart from stained sheets on bed. Enough said...

2024-05-02 • via Nuitee
O
Owee • family with young children • bn
5
Passable
2023-12-23 • via Nuitee
A
Anonymous • family with young children • bn
10
Exceptional
2023-12-03 • via Nuitee
G
Geir • solo traveller • no
4
simple hotel in industial zone,
Cons:

Located in an industrial zone with wild(?) dogs hanging outside looking threatening, but they never did anything to me. You probably need a car to get around,

2023-12-01 • via Nuitee
M
Mubarak • family with young children • ph
4
Disappointing
2023-08-30 • via Nuitee
T
Takashi • with friends • bn
6
Long weekend staycation in Gadong
Pros:

Strategically good location, as many shops, restaurants, and mini stores located near the complex... Good room size, hot water for showers, nice sofa area on the other side of the room, nice views, very quiet at night, soundproofed room, and 2 airconds...

Cons:

The conditions of the room, they need to upgrade or do renovations ASAP... The complex has potential, but if the condition inside the room is still like that, I will not be returning back... Cable TV doesn't work, WiFi signal is not strong, furniture and the entire room looks old, and no hairdryer inside the room... Other places with the same rate look better...

2023-02-20 • via Nuitee
J
Jayson
4
Pros:

It's good just for sleeping if you have a long lay over. Room is okay however no TV, no soap and shampoo. It's just the room and bed. No safe as well for important stuff.

2022-10-26 • via Nuitee