Shutters on the Banks

Hotels
8.6 (1356 reviews)
405 South Virginia Dare Trails , Kill Devil Hills , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and well-kept properties
Good breakfast options
Cons:
Noise issues
Bugs in rooms
Check-in service delays
Access issues for handicapped guests

Categories

Cleanliness
7.75
Cleanliness scored low due to reports of bugs and poor room upkeep.
Service
8.95
Staff were described as friendly, though there were instances of poor customer service.
Location
9.25
Guests praised the location and views, highlighting it as a major positive.
Room Quality
8.25
Rooms were generally well-received but noted issues with noise and specific layouts.
Amenities
8.75
Amenities were appreciated, but there were concerns about access and availability.
Value for Money
8.25
Mixed reviews on value, some felt service and room quality did not match the cost.
Food and Beverage
8.75
Breakfast options were well-received and considered a plus.
Overall Experience
8.85
Overall experiences vary, with many satisfied but notable complaints impacting the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:40

Property Description

Luxurious Outdoor Pool and Pool Views
Indulge in relaxation at Shutters on the Banks with our inviting outdoor pool and picturesque pool views, creating the perfect backdrop for your getaway.

Comfortable Accommodations with Modern Amenities
Experience comfort in every corner with rooms equipped with a TV, private bathroom, and free WiFi, ensuring a seamless stay for all guests.

Convenient Location for Leisure Activities
Located near popular destinations like Nags Head and Duck, our hotel offers easy access to golfing, horse riding, and more, promising a memorable vacation experience.

Book now to elevate your vacation at Shutters on the Banks and create lasting memories.

Important information:

Please note that smoking is allowed only in the designated areas.

Please note that service animals are welcome at the property.

Guests must be 21 years or older to check in.

Please note that connecting rooms are subject to availability and should be requested in advance.

A $50.00 incidental hold is required at check in on a valid credit card in addition to the full payment of the reservation.

ADA service animals are welcome in all areas of the hotel.

Please note the following are disability accessible:
-Boardwalk to beach
-Guest laundry
-Fitness centerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1356 reviews
Cleanliness: 7.75
Service: 8.95
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.85
J
Jodi • solo_traveller • us
8
Pros:

My room was beach front. Nice pools. Very family-friendly. Needs to be pet friendly. Great breakfast. Beach was clean and beautiful.

Cons:

Not much

2026-07-11 • via Nuitee
M
Mendy • family_with_children • us
9
2026-07-10 • via Nuitee
A
Amir • solo_traveller • us
9
Very Good Hotel At the Beachfront for a Short Getaway
Pros:

The location of our room was facing the ocean and we could just step down and walk a bit over the dune to get there, so right at the beach. Hot tub and pool were also great to relax.

Cons:

Staff partially cleaned out room, on one of the days and did not make the bed. Breakfast was just ok, nothing particularly to like there.

2026-07-09 • via Nuitee
M
Mercado • family_with_children • us
10
Pros:

Sus instalaciones es un buen lugar para disfrutar en familia .

2026-07-07 • via Nuitee
D
David • couple • us
10
Thus was our third stay @ The Shutters & hopefully will not be our last .
Pros:

The location to the beach is perfect!

Cons:

N/A

2026-07-07 • via Nuitee
P
Paul • family_with_children • us
9
Pros:

Great

Cons:

Needed a bigger refrigerator

2026-07-07 • via Nuitee
B
Barbora • family_with_children • cz
5
Was expecting more...
Pros:

Location

Cons:

Poor housekeeping, musty room, broken toilet, poor breakfast

2026-07-05 • via Nuitee
F
Faith Joy • family_with_children • us
10
It was great! Thank you for making our anniversary extra special.
Pros:

The hotel has beach access. It also has an indoor and outdoor pool. It’s also close to the Wright Brothers National Memorial and other establishments.

2026-07-04 • via Nuitee
M
Marco F • solo_traveller • it
10
Pros:

tutto perfetto

2026-07-02 • via Nuitee
P
Prasada Rao • family_with_children • us
5
2026-07-02 • via Nuitee
R
Rachel • solo_traveller • us
9
We loved our third stay at Shutters!
Pros:

We love staying at Shutters! This was our third stay and we already booked our stay for next year. Very clean facilities, friendly staff, delicious breakfast, and perfect spot on the beach!

2026-06-29 • via Nuitee
F
Frances • couple • us
9
2026-06-26 • via Nuitee
S
Shilo • couple • us
5
We checked out early because it wasn’t what we expected
Pros:

Location was great

Cons:

Room was run down, bathroom was tiny and hotel room door opened right up to the sink

2026-06-24 • via Nuitee
D
Debra • family_with_children • us
9
great week
Pros:

I’ve stayed there many times, convenient, ocean side & has pools.

Cons:

the outdoor showers barely work creating sand being tracked into room

2026-06-20 • via Nuitee
L
Lori • solo_traveller • us
10
This was a great place to spend a few days at the beach. We appreciated that there was a place to change our clothes on
Pros:

Like the fact that it was beachfront property,

Cons:

No balconies.

2026-06-19 • via Nuitee
T
Tatiana • couple • us
8
It was great!
Pros:

Breakfast was great! The shower pressure was amazing. Very pleasant stay!

2026-06-18 • via Nuitee
B
Bob • couple • us
7
2026-06-17 • via Nuitee
E
Elizabeth • family_with_children • us
10
Relaxing, enjoyable
Pros:

All of it

Cons:

Nothing

2026-06-16 • via Nuitee
M
Mitchell • couple • us
8
All in all great
Pros:

The convienience of the pathway to the beach. The smoking area was clean and nice. The room was clean and the staff was nice. It was close to a lot of fun things also the beach was a tiny walk away.

Cons:

The check out time, I wish it was a little later.

2026-06-16 • via Nuitee
J
James • couple • us
9
2026-06-13 • via Nuitee