Zia Park Hotel

Hotels
•
Penn National Gaming
7.8 (155 reviews)
3901 W. Millen Drive, Hobbs, New Mexico, 88240 , Hobbs , US
1-575-4927171

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Facilities

Elevator
ATM/banking
Gift shops or newsstand
Conference space
Fireplace in lobby
Television in common areas
Free breakfast
Multilingual staff
Express check-out
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Great staff
Easy check in
Clean and nice rooms
Cons:
Limited amenities
Breakfast was cold
Room issues with maintenance

Categories

Cleanliness
7.26
Room was clean but not well-maintained; bins were not emptied and some areas were dated.
Service
8.73
Friendly staff, but some issues with responsiveness; overall service is standard for this hotel tier.
Location
8.77
Convenient location, but amenities in the area are limited.
Room Quality
7.72
Room quality was average; some issues with lighting and dated furnishings.
Amenities
6.75
Limited amenities offered; breakfast was not as expected with very few options available.
Value for Money
7.71
Considering the price, value for money is acceptable but could be improved.
Food and Beverage
7.26
Breakfast options were disappointing; no hot food available and very limited choices.
Overall Experience
8.23
Overall a decent experience but with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:57

Property Description

Recreational Amenities and Fitness Center: Try your luck at the casino or enjoy a workout at the 24-hour fitness center available at the Zia Park Hotel.

Dining and Entertainment: Indulge in a satisfying meal at Cafe Aroma and unwind with a drink at one of the 3 bars/lounges in the hotel.

Meeting Spaces and Business Facilities: Benefit from a 24-hour business center, conference spaces, and meeting rooms, ideal for events and business gatherings.

With a prime location near Zia Park Casino, stay at Zia Park Hotel to experience these amenities and more for a comfortable and enjoyable stay.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOB

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

7.8
Based on 155 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
D
David
10
Pros:

Great staff

2025-10-11 • via Nuitee
C
Christopher
10
Pros:

Good

2025-10-09 • via Nuitee
Y
yesenia • family_with_children
8
Pros:

This was an overall good stay. Only comments are most of the staff was not friendly at all and our room door was left open after housekeeping took out our trash.

2025-10-05 • via Nuitee
O
Oriana
6
Pros:

The

2025-10-03 • via Nuitee
M
Maureen • partner
2
Pros:

Very unhappy the room looked ok till we went in bin hadn’t been emptied before we got there.
The water ….both taps and shower were hot and I mean scalding hot…..
It was after 5 so they didn’t have maintenance to help. We had to move to another room in my nightie ….
Breakfast was cold and not much to offer….no hot food at all. When I asked if they had any I was told no I mentioned you seem very quiet….response by staff member was that’s the way I like it!!! Would not return to this hotel.

2025-09-22 • via Nuitee
J
Joseph
10
Pros:

Friendly staff,some trash in parking lot

2025-09-21 • via Nuitee
J
Jose • family
10
Pros:

Easy check in.

2025-09-21 • via Nuitee
A
Antonio and Celeste • partner
6
Pros:

Disappointed restaurant hours were open for only few hours, very few amenities to do. Was advertised horse race hours and was not stated only online. Not enough available agents at front desk to check in waited almost an hour to check in. Room was clean and felt safe. Breakfast was small was expecting free breakfast to include eggs and bacon and sausage at least for being a casino and continental breakfast. Not boiled eggs!!!!!!!

2025-09-16 • via Nuitee
M
Maria • family
8
Pros:

I didn’t like that the shampoo and conditioner bottle provided were empty. But other than that good.

2025-09-08 • via Nuitee
E
eubaldo
10
Pros:

Great

2025-08-31 • via Nuitee
E
Edgar • partner
8
Pros:

Convenient

2025-08-28 • via Nuitee
S
Sayra
10
Pros:

Great

2025-08-20 • via Nuitee
J
Jason
4
Pros:

They shut the water off without warning. I’d like Expedia to get a refund from the property so I can get a refund from Expedia. A credit would suffice. Thank you.

2025-08-19 • via Nuitee
S
sharon
6
Pros:

The lighting was horrible in the room. It was very dim. The lighting in the bathroom was so dim I could not do my makeup properly. The light in the shower area did not come on at all. There was no ventilation in the bathroom so it fogged up badly when I took a hot shower. I tried to call the front desk but got no answer.

2025-07-30 • via Nuitee
A
Amy
8
Pros:

It was okay. Not fantastic, not bad. Middle of the road. It was clean and nice. But for a casino hotel, I was expecting a bit more. Breakfast is okay, nothing hot except for things to heat up in a toaster.

2025-07-29 • via Nuitee
N
Nadine • family
10
Pros:

.

2025-07-28 • via Nuitee
T
Tyran • partner
6
Pros:

The room was clean and nice, the breakfast consisted of mainly carbohydrates and few protein options. The smell from the casino was present as well.

2025-07-26 • via Nuitee
S
Sonii
6
Pros:

Unruly guests

2025-07-26 • via Nuitee
R
Rosa • friends
10
Pros:

Clean n quiet

2025-07-23 • via Nuitee
T
Thomas • partner
8
Pros:

Room clean but a bit dated. Sheets ripped on my wife’s side. Definitely comparable to a best western, comfort suites, two star hotel.

2025-07-23 • via Nuitee