Best Western Patong Beach

Hotels
Best Western
8.2 (2282 reviews)
190 Pangmuengsai Gor Road, Patong, Kathu, Phuket , Patong Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good ambiance
Cons:
Noise issues
Poor food quality
Check-out problems

Categories

Cleanliness
7.78
Mixed reviews; mentions of room cleanliness being superficial and an odor issue.
Service
9.25
Excellent service with polite and friendly staff available 24/7.
Location
9.29
Great location, very central and near to attractions.
Room Quality
7.74
Noisy rooms and issues with bathroom facilities noted.
Amenities
8.27
Good facilities, including a nice rooftop pool.
Value for Money
7.73
Some concerns about being charged extra at checkout and food prices.
Food and Beverage
6.78
Poor quality breakfast and issues with food items reported.
Overall Experience
8.75
Standard quality for this hotel tier; some positive aspects but several significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:26

Property Description

Convenient Location
Situated just 300 meters from Jungceylon Shopping Center, Best Western Patong Beach is in the heart of the action, with Bangla Road and Patong Boxing Stadium within 600 meters.

Modern Amenities
Each air-conditioned room is equipped with a flat-screen TV, safety deposit box, and a minibar. The en suite bathroom includes shower facilities, a hairdryer, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Services
With a 24-hour front desk, tour desk, and currency exchange service, Best Western Patong Beach goes above and beyond to cater to the needs of its guests.

Book now to experience the perfect blend of convenience, comfort, and exceptional service at Best Western Patong Beach.

Important information:

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2282 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 8.75
A
Abdullah couple om
4
2026-06-27 via Nuitee
S
Samira solo_traveller my
1
2026-06-26 via Nuitee
W
Wan Mohd Fardly extended_group my
6
lovely hotel, comfy bed, conveniece to aminites area
Pros:

Well location, near to amenities needed, and convenience parking, the security really helpful

Cons:

the front desk too slow, not sure if the front desk staff who is attend us is new or practical staff. the request room is very wrong.

2026-06-25 via Nuitee
R
Rebecca couple au
10
2026-06-25 via Nuitee
H
Harjeet couple in
1
Did not like at all
Pros:

Nothing to like, worst breakfast were zero options for Indian food, neither fruits was served properly. Staff don’t know how to treat guest, guest are eating and they are switching off fans and lights at Their breakfast timing over. Very bad to see

Cons:

Worst service and food

2026-06-25 via Nuitee
B
BASSAM couple th
9
أنصح به وبشده مكان ممتاز ونظافة وموظفين مبتسمين وممتازين
Pros:

النظافة والمكان ممتاز وقريب من شارع العرب في باتونغ

Cons:

وجود الهنود

2026-06-24 via Nuitee
M
Mubarak couple sa
10
2026-06-23 via Nuitee
K
Khaled solo_traveller eg
8
Amazing
Pros:

Best thing the location and the service

Cons:

It’s almost Indian community

2026-06-22 via Nuitee
U
USAMA couple iq
10
2026-06-20 via Nuitee
U
USAMA couple iq
10
2026-06-20 via Nuitee
U
USAMA extended_group iq
10
2026-06-20 via Nuitee
U
USAMA extended_group iq
10
2026-06-20 via Nuitee
D
Dounia couple fr
9
2026-06-19 via Nuitee
K
Kevin couple gb
8
2026-06-18 via Nuitee
H
Hamad couple ae
10
2026-06-16 via Nuitee
A
Ahmed couple iq
1
2026-06-16 via Nuitee
A
Ahmed couple iq
1
لا يجيدون التعامل مع النزلاء
Pros:

الموقع فقط

Cons:

تعامل الموظفين

2026-06-16 via Nuitee
A
Ahmed couple us
3
2026-06-15 via Nuitee
U
Usama couple sy
2
2026-06-14 via Nuitee
T
Thomas couple dk
4
Ok men ikke 4 * hver
Cons:

Jeg har bestilt et dobbelt værelse og derfor forventer jeg at vi har ret til at bo 2 på værelset men vi skulle betale extra for nummer 2

2026-06-14 via Nuitee