Best Western Patong Beach

Hotels
•
Best Western
7.7 (2376 reviews)
190 Pangmuengsai Gor Road, Patong, Kathu, Phuket , Patong Beach , TH
+66 76 360 200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent/central location near mall and main roads
Friendly and helpful staff (specific praise for reception staff)
Clean rooms reported by many guests
Good value for money / reasonable rates
Pool with privacy and nice view
Cons:
Poor soundproofing / noisy corridors and other guests
Small rooms, limited storage/nowhere to put suitcase
Poor lighting in some rooms
Food and breakfast reported as limited/imbalanced
Occasional unpleasant cleaning-product smells and bad odours

Categories

Cleanliness
7.5
Generally reported as clean (multiple comments: 'الفندق نظيف', 'rooms are clean'), but some guests noted unpleasant cleaning-product smells and occasional odors.
Service
8.5
Staff repeatedly praised (friendly, helpful, specific praise for Aksa); some service gaps noted around enforcement of quiet behaviour and security-deposit policy.
Location
9
Consistently highlighted as a major positive: close to mall/main roads/services and convenient for sightseeing/shopping.
Room Quality
6.5
Mixed to negative: several comments about small rooms, poor lighting, lack of storage/space for luggage, bathroom issues and weak soundproofing.
Amenities
7.8
Some positives (pool with good privacy and view, lobby access), but hotel showing its age and needs some freshening up.
Value for Money
8.5
Multiple guests explicitly cited good value and reasonable rates ('Value for money', 'rates are reasonable').
Food and Beverage
5.8
Several complaints about limited/imbalanced breakfast and restaurant offerings (breakfast largely Indian dishes) and disturbance from large noisy groups at meal times.
Overall Experience
8
Overall positive stays reported (many 'excellent'/'fabulous' comments) but recurrent noise and some facility shortcomings lowered some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location
Situated just 300 meters from Jungceylon Shopping Center, Best Western Patong Beach is in the heart of the action, with Bangla Road and Patong Boxing Stadium within 600 meters.

Modern Amenities
Each air-conditioned room is equipped with a flat-screen TV, safety deposit box, and a minibar. The en suite bathroom includes shower facilities, a hairdryer, and complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Services
With a 24-hour front desk, tour desk, and currency exchange service, Best Western Patong Beach goes above and beyond to cater to the needs of its guests.

Book now to experience the perfect blend of convenience, comfort, and exceptional service at Best Western Patong Beach.

Important information:

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.7
Based on 2376 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 7.8
Value for Money: 8.5
Food and Beverage: 5.8
Overall Experience: 8
C
Canset • couple • tr
8
Otelin konumu güzeldi. Odalar temiz ve konforluydu herhangi bir problem yaşamadık. Fiyat performans olarak uygun.
2026-10-31 • via Nuitee
T
Terence Richard • extended_group • in
8
Pros:

Location. Lovely property. Value for money

Cons:

We were asked to deposit a security amount that was far too much

2026-10-31 • via Nuitee
H
hussam • couple • sa
9
فندق ممتاز قريب المول
Pros:

موقع الفندق استثنائي، لايصلح للعائلات

2026-10-31 • via Nuitee
C
Catherine • couple • de
8
2026-10-31 • via Nuitee
I
Ivano • extended_group • hr
10
2026-10-30 • via Nuitee
B
Bhupinder • solo_traveller • gb
8
2026-10-29 • via Nuitee
V
Vashistha • family_with_children • in
8
Pros:

Location was great and rates are reasonable

Cons:

Small rooms and lots of noise

2026-10-29 • via Nuitee
Z
Zoynab • extended_group • at
10
2026-10-29 • via Nuitee
B
Blondin • couple • fr
5
Pros:

Le personnel agréable et a l écoute

Cons:

Le bruit dans les couloirs a des heures tardives. Personne pour faire cesser le bruit.

2026-10-23 • via Nuitee
F
Fatima • extended_group • ae
7
2026-10-22 • via Nuitee
F
Fatima • couple • ae
7
Pros:

الموقع

Cons:

الحمام

2026-10-22 • via Nuitee
A
Ali • couple • om
7
الفندق نظيف وقريب من الخدمات
Pros:

قريب من الخدمات

Cons:

الاناره داخل الغرفه كانت ضعيفه

2026-10-22 • via Nuitee
S
sami • family_with_children • fr
7
2026-10-22 • via Nuitee
E
Elsa • solo_traveller • fr
7
2026-10-21 • via Nuitee
E
Elsa • solo_traveller • fr
7
2026-10-21 • via Nuitee
S
salma • solo_traveller • sa
10
2026-10-20 • via Nuitee
O
Oscar Jesús • extended_group • es
8
2026-10-18 • via Nuitee
J
Julian • couple • au
10
2026-10-18 • via Nuitee
J
Jeevan • solo_traveller • in
10
2026-10-18 • via Nuitee
H
hatim • extended_group • om
8
قيمه رائعه للفندق
Pros:

قريب من شارع العرب و المول و الخدمات الاخرى.. غرفه واسعه و نظيفه

Cons:

soundproof need to develop as u can hear a noise from corridor and other rooms,
عازل الصوت يحتاج الى تطوير و تسمع الاصرات نوعا ما في المنر او بالغرف الاخرى ولكن ليس لتلك الدرجه

2026-10-17 • via Nuitee