DoubleTree by Hilton Santiago - Vitacura

Hotels
•
Doubletree by Hilton
9.2 (2753 reviews)
Avenida Vitacura 2727 , Santiago , CL
+56 2 2587 7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with cleanliness
Service inconsistencies

Categories

Cleanliness
8.7
Issues reported with room cleanliness and bathroom fixtures.
Service
9.7
Staff was consistently described as friendly and accommodating, although some service issues were noted.
Location
10
Many reviews praised the proximity to the mall and other attractions.
Room Quality
8.7
Reports of inconsistent shower temperature and limited amenities in rooms.
Amenities
8.7
Limited products in the refrigerator, but overall amenities were appreciated.
Value for Money
9.7
Good value considering the overall experience described.
Food and Beverage
8.2
Mixed feedback with a notable complaint on the quality of a specific meal.
Overall Experience
9.9
Overall positive feedback with some constructive criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:55

Property Description

Luxurious Accommodations
Experience comfort and convenience at DoubleTree by Hilton Santiago - Vitacura. Enjoy well-equipped rooms with modern amenities including a flat-screen TV, minibar, and complimentary toiletries.

Dining Options
Indulge in a variety of gastronomic delights at our on-site restaurant, cafeteria, and bar. From casual dining to upscale experiences, there's something to satisfy every palate.

Prime Location
Conveniently situated near major attractions, our hotel is perfect for both leisure and business travelers. Explore the city easily with the metro station just steps away and a shopping mall nearby.

Book your stay at DoubleTree by Hilton Santiago - Vitacura now for a memorable and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2753 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.9
J
Jaime • couple • cl
8
Buen hotel para quedarse en Santiago
Pros:

Desayuno variado con opciones de calidad. Habitación cómoda y limpia. Baño amplio y cómodo El gimnasio bien equipado. Cercano a Buenos restaurantes y centros comerciales. Cercano al metro y en un barrio seguro

Cons:

Es un poco ruidoso. Se escucha todo de los pasillos y las piezas. A las 6 de la mañana se escuchó como llamaban del Room service a una habitación

2026-10-13 • via Nuitee
K
Kcenia • solo_traveller • pt
10
Amazing stay 🤩
Pros:

Everything was perfect! We stayed here before our trip to Atacama and liked it so much that we decided to book again for our stay after Atacama, before leaving Chile.

The staff were always very kind and attentive, making us feel welcome throughout our stay. The breakfast had a great variety of options, and everything was delicious!

The gym was also nice, but the beds deserve a special mention — they were absolutely amazing! We had some of the best nights of sleep we've had in a long time.

The location is great too, on a pleasant street close to Costanera Center and bus stops, with the metro also within walking distance.

We really enjoyed our stays here and would happily come back again!

And the warm cookie is always a lovely and tasty welcome treat! 😋

Cons:

-

2026-10-12 • via Nuitee
R
Renzo • couple • pe
9
2026-10-12 • via Nuitee
L
Leonardo • solo_traveller • br
9
2026-10-09 • via Nuitee
C
Claudio • solo_traveller • cl
8
Pros:

Ubicación

Cons:

Servicio de mucama

2026-10-08 • via Nuitee
S
Sofia Chang • family_with_children • pe
9
2026-09-20 • via Nuitee
V
Verónica Alejandra • solo_traveller • cl
10
Pros:

La infraestructura es hermosa y elegante, además la comida estaba exquisita

Cons:

En la ducha agregaría un piso antideslizante por seguridad.

2026-09-19 • via Nuitee
O
Oscar • solo_traveller • co
10
Pros:

La galleta de chocolate en el Check-in

2026-09-18 • via Nuitee
V
Valera • solo_traveller • cl
10
Pros:

Muy amables tuvieron cortesías conmigo por mi cumpleaños

2026-09-17 • via Nuitee
O
Olga • extended_group • pe
9
Excelente Atencion
Pros:

Fui por trabajo y a ubicacion era perfecta. El ambiente agradable y la atencion muy buena

2026-09-17 • via Nuitee
M
Marcos • solo_traveller • cl
10
2026-09-15 • via Nuitee
C
Christian • couple • cl
10
Pros:

Todo bien como siempre cuando alojo ahi, personal muy preocupado.

2026-09-14 • via Nuitee
M
MAXIMILIANO • solo_traveller • cl
2
2026-09-13 • via Nuitee
M
Marcos • solo_traveller • cl
10
2026-09-13 • via Nuitee
A
Adela • solo_traveller • il
9
2026-09-11 • via Nuitee
F
facundo • family_with_children • ar
9
2026-09-11 • via Nuitee
P
PATRICIA • couple • cl
5
Bien
Pros:

Bien

Cons:

Información de lugares que visitsr

2026-09-10 • via Nuitee
I
Isabella • couple • br
10
Pros:

Quarto confortável, limpeza impecável, bons travesseiros, roupas de cama e banho de qualidade. Café da manhã pago à parte, mas com bom custo benefício. Atendimento cordial. Ter estacionamento incluso é um luxo em Santiago!

2026-09-10 • via Nuitee
S
Shirley Fernanda • couple • br
10
2026-09-09 • via Nuitee
M
Miguel • couple • cl
9
2026-09-09 • via Nuitee