Hotel MX congreso CDMX, Trademark Collection by Wyndham

Hotels
•
Wyndham Hotels & Resorts
7.8 (125 reviews)
Ferrocarril Interoceanico No.9, Col. Morelos, Mexico City, 15270 , Mexico City , MX
52-551-8135992

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Fitness facilities
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent/central location (close to airport)
Clean rooms (frequently noted)
Included breakfast of good quality (fruit, coffee)
On-site parking and private rooms
Cons:
No air conditioning or insufficient ventilation in many rooms
Lack of fridge/frigobar, safe and other in-room amenities
Weak or inconsistent Wi‑Fi in some rooms
Old bathrooms and general maintenance issues (stains, occasional smells)
Housekeeping/key-card problems and occasional staff attitude issues
Noise for rooms facing the avenue

Categories

Cleanliness
8.5
Generally praised as very clean in multiple reviews ("la limpieza", "room was very clean"), though a few mentions of a stained floor and older bathroom areas and one missed housekeeping instance due to card instructions.
Service
9
Staff repeatedly described as kind, attentive and helpful (helped with food delivery, courteous reception, "personal amable"); isolated report of a restaurant receptionist being rude, but overall service is a strong positive.
Location
9
Consistently reported as a major plus: central, easy access and close to the airport, with convenient parking. A few reports note night-time safety concerns or traffic noise for rooms facing the avenue.
Room Quality
6.5
Mixed feedback: some rooms described as large and comfortable, beds sometimes comfortable but also occasionally a bit hard; common complaints about lack of air conditioning, insufficient ventilation (fans not enough), some rooms without windows, and occasional unpleasant smells or maintenance issues.
Amenities
5.5
Multiple negative mentions: no air conditioning in many rooms, lack of fridge/frigobar/safe/ice, limited TV channels, deficient Wi‑Fi reaching some rooms, and missing basic breakfast items at times — overall amenities are limited for the price.
Value for Money
6.5
Mixed perceptions: several guests find it affordable and a good option near the airport, while others feel it is expensive for what is offered (missing amenities, AC issues), so value is average to slightly below average.
Food and Beverage
9
Breakfast is frequently praised (good coffee, tasty fruit, included breakfast described as 'riquísimo'); restaurant service receives positive mentions, though there are occasional small service or supply issues (no black tea/coffee once, staff attitude isolated).
Overall Experience
8.4
Overall stays are positive due to strong service, good location and decent cleanliness, but shortcomings in amenities (no AC, no fridge), occasional maintenance and noise issues reduce the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 20:12

Property Description

Welcome to Hotel MX Congreso, your ideal destination in the heart of Mexico City!

Recreational Facilities
Take advantage of our state-of-the-art fitness center to stay active during your stay. Unwind with a refreshing drink at our cozy bar/lounge or enjoy a meal at our on-site restaurant.

Convenient Amenities
Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected at all times. Our dedicated 24-hour front desk, along with a business center, makes for a hassle-free experience.

Comfortable Guestrooms
Retreat to one of our 102 modern guestrooms featuring flat-screen televisions, private bathrooms, and essential amenities like laptop-compatible safes and free local calls to make your stay both comfortable and productive.

Don't miss out on this unique experience; secure your room today at Hotel MX Congreso!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 125 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8.4
J
Johan • solo_traveller • cr
8
2026-07-25 • via Nuitee
Y
Yenni • solo_traveller • mx
10
Pros:

SUPER 100% RECOMENDADO

2026-07-25 • via Nuitee
A
Amparo • family_with_children • mx
10
Good stay for airport
Pros:

Close to the airport terminal 2

Cons:

No comments

2026-07-25 • via Nuitee
T
traveluso • family_with_children • us
1
WORST HOTEL IN MEXICO CITY THAT'S ON BOOKING.
Pros:

well, i didn't like anything. it was an embarrassment. first off, always book through booking if you're going to this place and not just show up. the rooms were double the price. the location was pretty good, but it was trash nonetheless.

it's also quite possible that i got stomach flu from their breakfast. i've been traveling/living in mexico for 20 years. sure, it tasted good, but my stomach wanted to rip me apart after their "free" breakfast.

Cons:

it was so hot in our rooms. i can only imagine what it's like in july or august. two ceiling fans in a big room full of absolutely nothing. whatever building they renovated - this place was an absolute joke for the price.

EVERYONE can do better than this place. anyway, 1 star. out of 10. ridiculously high priced. there was barely a table for me to put my laptop on.

the front desk people, snarky and always in a bad mood. garbage. don't come here.

2026-07-23 • via Nuitee
M
Martin • solo_traveller • at
9
2026-07-23 • via Nuitee
B
blanca • solo_traveller • us
6
Pros:

La limpieza.

Cons:

La hubicacion.

2026-07-23 • via Nuitee
T
traveluso • family_with_children • us
1
WORST HOTEL IN MEXICO CITY
Pros:

total absolute trash

Cons:

i didn't like anything

2026-07-23 • via Nuitee
M
Michelle • solo_traveller • mx
9
Pros:

La cercanía al aeropuerto y el desayuno que ofrecen muy bien la verdad

Cons:

Mucho ruido en los pasillos y en Internet fallo varias veces

2026-07-22 • via Nuitee
C
Coraza Rodriguez • family_with_children • mx
8
2026-07-22 • via Nuitee
J
Johan • solo_traveller • cr
8
El servicio de cocina le faltó
Pros:

La cama

Cons:

El baño

2026-07-22 • via Nuitee
G
Gerardo • solo_traveller • mx
10
Pros:

La atención del personal muy amables

2026-07-21 • via Nuitee
D
Dennis • couple • au
8
Good location for walking & exploring
Pros:

Breakfast was very good, rooms were spacious. Friendly staff.

Cons:

Walls are very thin, you will hear your neighbours. Door key frequently does not work and requires resetting.

2026-07-21 • via Nuitee
F
Fernando • solo_traveller • mx
7
Pros:

Precio, limpio y buena atencióm

Cons:

Ruido de ventilador, baño tapado

2026-07-21 • via Nuitee
L
López • solo_traveller • mx
10
2026-07-20 • via Nuitee
D
Diego • couple • ar
5
No me parece estar acorde a lo que cobran
Pros:

Su personal

Cons:

Instalaciones y precio

2026-07-20 • via Nuitee
G
Garcia Peña • solo_traveller • mx
9
Hotel bueno para dormir cerca de la tapo con un buen desayuno
Pros:

La cama era comoda

2026-07-20 • via Nuitee
L
Lepe • solo_traveller • mx
10
Pros:

El trato y el tiempo de espera fueron muy poco

Cons:

Todo bien 🙂

2026-07-19 • via Nuitee
P
Pacheco • solo_traveller • us
10
Pros:

Affordable, friendly staff and excellent customer service

2026-07-18 • via Nuitee
V
Vana • couple • hr
8
Pros:

El desayuno, cercanía al aeropuerto

Cons:

Ruido en los pasillos

2026-07-18 • via Nuitee
R
Rodríguez • family_with_children • mx
10
2026-07-18 • via Nuitee