OYO 431 Hotel De Grand Orchard

Hotels
•
OYO Rooms
6.2 (136 reviews)
81C, Jalan Medan Bunus, City Centre, Kuala Lumpur , Kuala Lumpur , my
ota.malaysia.special@oyorooms.com

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Ironing service
Shared lounge/TV area
Fire extinguishers
Smoke alarms
CCTV outside property
Security alarm
Key card access
See all facilities

Review Highlights

Pros:
Not far from Chinatown
Cons:
Room is small and not as pictured
Smells of smoke
Unresponsive staff regarding personal belongings

Categories

Cleanliness
4
Guests mentioned cleanliness issues, including bad smells and rooms not matching pictures.
Service
2
Guests had negative experiences with staff, including incompetence and failure to provide requested services.
Location
7
The hotel's proximity to Chinatown was appreciated, but issues with cleanliness and smoke were noted.
Room Quality
4
Rooms were described as small, with discrepancies from online images and unpleasant odors.
Amenities
0
No positive mentions of amenities, with only complaints about missing personal belongings.
Value for Money
0
No feedback provided regarding value for money.
Food and Beverage
0
No feedback provided regarding food and beverage services.
Overall Experience
3
Mixed reviews, with negative comments about cleanliness, staff service, and room quality impacting guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 12:13

Property Description

Prime Location in Bukit Bintang District
Explore Kuala Lumpur with ease, just minutes away from major attractions like Petronas Twin Towers and Pavilion Kuala Lumpur.

Comfortable Rooms with Free WiFi
Relax in air-conditioned rooms equipped with modern amenities and stay connected with complimentary WiFi throughout your stay.

Convenient Access to Key Landmarks
Discover Bank Negara Malaysia Museum, Suria KLCC, and more just a short distance away from our hotel.

Book now to experience convenience and comfort at OYO 431 Hotel De Grand Orchard in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 136 reviews
Cleanliness: 4
Service: 2
Location: 7
Room Quality: 4
Amenities: 0
Value for Money: 0
Food and Beverage: 0
Overall Experience: 3
N
Nurazilah • solo_traveller • my
5
2025-09-12 • via Nuitee
S
SARA • extended_group • bd
6
2025-08-18 • via Nuitee
V
VASIF GULUZADE • family_with_children • az
8
2025-08-18 • via Nuitee
S
Sebastian • solo traveller • pl
1
Bad
Cons:

Room is small, and not match with picture on booking, smell in room is horrible. Staff is not competent, I asked for invoice before I leave and after, even they said they will send me they didn't. Even If I paid already tourist tax they asked me to pay this, but I didn't agree for that.

2025-05-26 • via Nuitee
J
Jessifa • family with young children • bn
8
Very good
2025-05-11 • via Nuitee
B
Bryce • solo traveller • gb
4
Disappointing
Pros:

Not far from Chinatown

Cons:

Smells of smoke not very clean

2025-04-27 • via Nuitee
T
Tiara • review category business travellers • my
6
Pleasant
Cons:

I left my shirt in room but this hotel never call me or trying to reach to update about my personal things

2025-03-17 • via Nuitee
N
Nicolas
6
Pros:

Le personnel est très gentil mais l'etat de la chambre est tres moyen

2025-02-17 • via Nuitee
H
Hassan • family with young children • my
9
Superb
2025-01-29 • via Nuitee
N
Nazira • family with young children • my
6
Pleasant
2025-01-22 • via Nuitee
R
Rohidi • family with young children • my
8
Very good
2025-01-21 • via Nuitee
R
Rohidi • family with young children • my
8
Very good
2025-01-21 • via Nuitee
V
Verified traveler
10
経済的に宿泊できる
Pros:

リトルインディアにあり、周辺にカレー屋台やレストランが多い。近くにカフェやスーパーが入っているショッピングモールもある。施設は古く壁は薄いので隣人次第で睡眠に影響がある。エアコンは温度調整可能。お湯シャワーも十分な水圧だった。ベッドも大きく快適。椅子、机がありパソコン作業もできた。部屋のカギの開け方は少しコツがいるので、スタッフに案内されたときに自分でやってみること。部屋はタバコの臭いがした。禁煙希望の場合は予約時に伝えるとよいと思う。なお、近くに同じOYOのよく似たホテルがある。予約時やタクシーなどで向かう場合はよく場所を確認すること。宿泊デポジットはなかった。

2025-01-17 • via Nuitee
O
Openworld • with friends • pk
1
Bad
2025-01-11 • via Nuitee
I
Iera • young couple • my
5
Passable
2025-01-04 • via Nuitee
A
Abdulhamid • family with young children • my
6
Pleasant
2024-12-21 • via Nuitee
T
Taylah • solo traveller • au
8
Very good
Pros:

The bed was very comfortable, the shower head was nice. They managed to check me in early that day and the lady that works the morning/afternoon shift was very very nice. It was good value for money.

Cons:

It’s in an odd location…I think maybe in the middle of little India? It’s hard for grab drivers to find but once you get your bearings it’s easy to navigate. It was a bit dirty but that didn’t bother me.

2024-12-10 • via Nuitee
J
Jennifer • solo traveller • gb
1
Not worth it
Pros:

Nothing

Cons:

The room is much smaller, the WiFi didn’t work and the aircon was hitting my face. The location is not the safest. I had to leave one day earlier

2024-12-09 • via Nuitee
V
Vishnu • family with young children • zm
4
Disappointing
2024-12-08 • via Nuitee
A
Ahmad • family with young children • my
7
Good
Pros:

CHEAP PRICE WITH CLEAN AND BIG TOILET

Cons:

LOCATION... HARD TO FIND THE HOTEL

2024-12-02 • via Nuitee