Colectia Hotel Urumea

Hotels
•
Casual Hoteles
8.2 (2855 reviews)
Paseo de Urumea, 15 , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Comfortable stay
Cons:
No reception staff at times
Some common area issues

Categories

Cleanliness
7.86
Several reviews appreciated the cleanliness of the rooms but mentioned common areas needing improvement.
Service
8.53
Many positive comments on friendly and helpful staff.
Location
8.87
Multiple reviews highlighted the great location, close to transport and attractions.
Room Quality
7.82
Rooms were generally well-received, though some mentioned lighting issues.
Amenities
8.35
Facilities like parking and breakfast options received praise.
Value for Money
7.81
Good value noted, but inflation from amenities affects overall perception.
Food and Beverage
8.36
Breakfast options were well-received, contributing positively to the experience.
Overall Experience
8.03
Overall pleasant stays noted, with minor issues pointed out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:44

Property Description

Riverside Elegance

Luxurious Rooms: Enjoy the comfort of air-conditioned rooms with flat-screen satellite TV, free WiFi, safe, and a private bathroom with free toiletries.

Convenient Amenities: Benefit from a 24-hour reception, shared TV lounge, and the option for gluten-free breakfast products upon request.

Ideal Location: Explore the city easily with a short walk to the bus and train station, and a pleasant stroll to the beautiful La Concha Beach.

Experience the charm of Casual del Jazz San Sebastián - Book your stay now!

Important information:

Check in service will be available from noon until 11 pm, after that time please consult with the hotel.

Please note, when booking 3 or more rooms, different policies and additional supplements may apply.

Please note that smoking is strictly forbidden in this property, including rooms. Penalties up to 150 EUR may apply if this rule is not respected.

Pets are allowed, maximum 1 per room, with a daily supplement of € 10.

License number: HSS 00762

Front desk hours are from 9am to 5pm every day of the week.
All guests arriving later than 5pm must notify the front desk.
The telephone number is: +34690164325

ATTENTION: RECEPTION HOURS from 9:00 a.m. to 05:00 p.m. - CHECK-IN from 2:00 p.m. to 11:00 p.m. If you are going to arrive later than 11:00 p.m., please contact the hotel BEFORE to make early check-in.
HOTEL ACCESS, PARKING ACCESS AND 24-hour CUSTOMER SERVICE.

Breakfast will be available from April to September inclusive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2855 reviews
Cleanliness: 7.86
Service: 8.53
Location: 8.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.03
M
MARIA ELENA • couple • es
8
2026-05-09 • via Nuitee
C
Cristina • couple • es
8
Pros:

Sólo estuvimos una noche y teníamos que salir muy temprano, por lo que no desayunamos en el hotel.
Tuvimos plaza de parking.
No hay recepción pero no tuvimos ningún problema en el check-in.

2026-05-08 • via Nuitee
P
Piotr • couple • pl
7
Good spot for a short night stay in the city.
Pros:

Close to the city center, modern building and interior.

Cons:

We were told the parking was fully booked but there was still space. The views were average, our room was on the first floor. The breakfast space was without windows, not very cozy.

2026-05-08 • via Nuitee
J
Juan Carlos • solo_traveller • cr
10
Pros:

Ubicación y tranquilidad

Cons:

El lugar es justo como es descrito, no tengo algo que no me haya gustado.

2026-05-08 • via Nuitee
J
João • solo_traveller • pt
9
Pros:

Espaço muito confortável, limpo e moderno

Cons:

A temperatura do ac estava bloqueado a 20°.
Para chegar ao quarto era preciso subir num elevador, percorrer um corredor e depois descer outro elevador, isto tornava-se chato às vezes mas nada de demasiado relevante (provavelmente porque escolhi um quarto mais barato)

2026-05-07 • via Nuitee
H
Hector Omar • solo_traveller • ar
9
2026-05-07 • via Nuitee
P
Pavla • family_with_children • es
8
Estupendo para un fin de semana en San Sebastián
Pros:

Muy buen servicio! El desayuno excelente y la ubicación está bastante bien, a 25min caminando de centro.

2026-05-07 • via Nuitee
K
Klaus • couple • ch
9
Pros:

Installations, propreté, petit déjeuner complet

2026-05-06 • via Nuitee
A
Antoine • couple • fr
7
2026-05-06 • via Nuitee
M
MLL05 • couple • es
9
Pros:

El desayuno muy completo y variado

2026-05-06 • via Nuitee
I
INMACULADA • couple • es
10
Hotel perfecto
Pros:

Todo muy bien

Cons:

Me gustó todo

2026-05-05 • via Nuitee
A
Ana • couple • es
9
2026-05-04 • via Nuitee
L
laghertha • solo_traveller • es
10
Pros:

La cama como descance, la privacidad, muy acogedor, la señorita de recepción fue muy hable pidió el taxi para mi 😚

2026-05-04 • via Nuitee
L
Laura Rosina • couple • es
8
Muy bien
Pros:

Las instalaciones muy nuevas

Cons:

Un poco más alejado del centro de lo que esperaba pero el paseo hasta el hotel precioso

2026-05-04 • via Nuitee
E
Elisenda • couple • es
8
Pros:

Tot nou i molt ben decorat i net

Cons:

Ubicació i canvi d’ascensors

2026-05-03 • via Nuitee
M
Mario • couple • es
8
Práctico alojamiento en San Sebastián
Pros:

Ubicación muy práctica, cerca del centro de San Sebastián (se llega caminando en 15-20 minutos), y de fácil acceso con el coche (que se agradece si tu plan es no solo quedarte en la ciudad, sino visitar los pueblos de alrededor)

Cons:

El olor a cañerías que salía del sistema de calefacción (que no del baño), que el difusor de ambientador no podía disimular.

2026-05-03 • via Nuitee
P
Patricia • solo_traveller • es
8
Pros:

La comodidad de la cama

Cons:

Algún enchufe fallaba

2026-05-03 • via Nuitee
R
Ritva • solo_traveller • fi
8
Autoilijalle hyvä hotelli
Pros:

Autolle parkkihalli 16 e/vrk.

2026-05-03 • via Nuitee
J
Juan Manuel • couple • es
8
Muy buena estancia
Pros:

El tamaño de la cama y que no se oia la calle

Cons:

Un poco lejos del centro, pero se puede ir andando

2026-05-02 • via Nuitee
M
Mattia • extended_group • it
10
Comodo e moderno, a due passi dal centro
Pros:

Pulizia, comodità, parcheggio interno

Cons:

Si potrebbe estendere il parcheggio per i clienti anche l’orario del check out.

2026-05-02 • via Nuitee