HOTEL MYSTAYS Hamamatsucho

Hotels
•
Mystays Hotel Group
8.3 (2497 reviews)
Minato-ku, Hamamatsucho 1-18-14 , Tokyo , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small rooms
Limited amenities

Categories

Cleanliness
6.45
Some reviews mentioned dirty rooms and inadequate cleaning services.
Service
9.45
Guests highlighted friendly staff and excellent checkin service.
Location
9.45
Multiple reviews praised the central location and proximity to transport options.
Room Quality
7.45
Rooms were noted as small and somewhat uncomfortable for guests with luggage.
Amenities
7.45
Limited amenities reported, but some positive experiences with cleanliness.
Value for Money
8.45
Good cost-benefit highlighted but affected by room size.
Food and Beverage
8.95
Nearby food options received positive mentions.
Overall Experience
8.75
General satisfaction with the stay but mixed feelings due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:34

Property Description

Convenient Location

Hotel MyStays Hamamatsucho is ideally situated just minutes away from major transportation hubs, providing easy access to both the city center and Haneda Airport. Guests can explore Tokyo with ease and convenience.

Comfort and Amenities

Experience a comfortable stay with air conditioning, heating, and air purifiers in every room. Enjoy the stylish decor, memory foam pillows, and modern amenities such as a flat-screen TV and free WiFi. The en suite bathrooms are well-equipped with a bathtub and complimentary toiletries.

Nearby Attractions

Explore the vibrant neighborhoods of Roppongi and Shinjuku, visit cultural sites like Asakusa and the Tokyo Skytree, or indulge in fresh seafood at Tsukiji fish market - all within a short distance from the hotel.

Book your stay at Hotel MyStays Hamamatsucho now for a memorable Tokyo experience.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The hotel is near exit A2 of Daimon subway station.
From JR Hamamatsucho train station, take the North exit and turn West.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to send luggage to the property should note the following:
- Please notify the property in advance using the special request box or email.
- Please attach a name tag to all luggage with your booking confirmation number.
- The receiver’s name must match the guest name on the confirmation (the property may not be able to receive the luggage if the names do not match).
- All luggage should be delivered on or after the check-in date.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2140 per day.

Location

Guest Reviews

8.3
Based on 2497 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.75
L
Lai • family_with_children • gb
9
Recommended
Pros:

Staff were polite and friendly. The staff member who was checking me in was very helpful and spoke fluent English. The room was clean, bright and bigger than the average Tokyo room. I always prefer a room with good natural lighting and this room never disappointed me.
Also, the location was convenient, only approximately 5-6 minutes walk to Hamamatsucho station and plenty of restaurants, convenience stores and health & beauty shops within 10 minutes proximity. I definitely would stay at this hotel again.

Cons:

Only minor things were the middle of the building was an open area and can get cold, however not an issue once you get into the room. Also, there was an emergency floor light which was a bit too bright for light sleepers. Understandably you can't turn off for safety reasons (i.e. earthquakes) Not an issue for me, but my friend struggled to sleep so remember to bring an eye mask if dim lights bother you during your sleep.

2026-02-15 • via Nuitee
G
Glenn • couple • au
8
Good value and great location for transport around
Pros:

Location to monorail for early morning flight and close to subways for sightseeing. Value for money. Reception staff good and luggage storage available. Ticked all the boxes we needed.

Cons:

There was only a smoking room available when we booked and I didn’t think it would be too bad but the smell of smoke was over powering at times - no fault of hotel but in hindsight I will think again before saying yes to a smoking room.

2026-02-14 • via Nuitee
T
Takahiko • solo_traveller • jp
6
2026-02-14 • via Nuitee
S
Sophie • couple • au
10
Pros:

Great location, comfortable rooms and very friendly staff

2026-02-14 • via Nuitee
H
HSIN YUN • couple • tw
10
房間整理的很乾淨，有東京鐵塔更是讚👍
Pros:

可以看到東京鐵塔🗼

Cons:

房間偏小但不影響住宿

2026-02-14 • via Nuitee
Y
YUTAKA • solo_traveller • jp
7
2026-02-13 • via Nuitee
M
Mayuko • family_with_children • jp
3
2026-02-13 • via Nuitee
J
Jade Larissa • couple • br
10
Confortável
Pros:

De tudo, funcionários muito educados e prestativos! A localização é ótima, perto do metro, perto de lojas de conveniência e restaurantes! Gostei tanto que voltarei nos últimos dias em tokyo!

2026-02-11 • via Nuitee
N
NAOKO • family_with_children • jp
8
2026-02-11 • via Nuitee
N
naoto • family_with_children • jp
6
2026-02-11 • via Nuitee
H
HIGASHI • family_with_children • jp
7
2026-02-10 • via Nuitee
C
CHENG YU • couple • tw
10
Pros:

飯店位置很好，離大門站與濱松町站都滿近的，可以直達的車站很多。服務人員非常親切。

2026-02-10 • via Nuitee
J
José • family_with_children • es
1
Cons:

Awful - internet was 0,4 MB/s. Had an important call and couldn't take it. Stuff couldn't do anything about it, it was of utmost importance for me. NO WI-FI

2026-02-10 • via Nuitee
P
PITTAYUT • solo_traveller • th
10
Cozy and clean
2026-02-09 • via Nuitee
浩美 • solo_traveller • jp
6
普通に良かった
Pros:

駅から近い

Cons:

暖房が寒かった
なかなか部屋が暖まらなかった

2026-02-09 • via Nuitee
J
JONGAN • family_with_children • kr
3
Pros:

위치가 좋았다

Cons:

방에서 계속 이상한 냄새가 났다. 청소 후에도 계속 똑같은 냄새가 난다.

2026-02-08 • via Nuitee
W
Wenting • couple • tw
9
2026-02-08 • via Nuitee
M
M.LUISA • family_with_children • es
8
2026-02-08 • via Nuitee
S
Samantha • solo_traveller • sg
7
2026-02-08 • via Nuitee
R
Richard • extended_group • us
9
2026-01-31 • via Nuitee