HOTEL MYSTAYS Fukuoka Tenjin Minami

Hotels
Mystays Hotel Group
7.8 (412 reviews)
Chuo-ku Haruyoshi 3-14-20 , Fukuoka , jp

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value may vary during events

Categories

Cleanliness
7.38
Some reviews mentioned cleanliness issues, such as hair on the bed and some dirt.
Service
8.35
Staff were noted as helpful and polite, providing good service.
Location
8.89
Many reviews praised the location as convenient, close to restaurants and attractions.
Room Quality
6.84
Some reviews noted small room sizes and occasional discomfort.
Amenities
7.87
Amenities were generally well-received, with comments about convenient services.
Value for Money
7.33
Value was noted as potentially lacking due to higher prices during busy events.
Food and Beverage
7.88
Breakfast and local food options were positively mentioned.
Overall Experience
7.85
Overall experiences were mostly positive with several aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:03

Property Description

Modern Comfort in Downtown Tenjin

Convenient Amenities: Hotel MyStays Fukuoka Tenjin-Minami offers free laundry facilities, a restaurant, and massages for a relaxing stay. Enjoy the convenience of free wired internet access in the air-conditioned rooms.

Cozy Rooms: The contemporary rooms feature an LCD TV, safe, and en suite bathroom with complimentary amenities. Relax with nightwear provided and make use of the refrigerator and electric kettle for added comfort.

Central Location: Situated in the heart of downtown Tenjin, the hotel is surrounded by various dining and entertainment options. With nearby subway and train stations, exploring attractions like ACROS Fukuoka and Fukuoka PayPay Dome is a breeze.

Book your stay at Hotel MyStays Fukuoka Tenjin-Minami for a seamless blend of comfort and convenience.

Important information:

Please note that construction work is taking place nearby from 5 Sep 2025 to end of 2026 during 8:00-19:00. It may be affected by noise.

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Reservations for the on-site parking lot can only be made by phone. If you would like to use the parking lot, please contact us in advance by phone.







An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 412 reviews
Cleanliness: 7.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 7.85
L
LUNG-SHENG couple tw
7
Pros:

簡單完善、交通方便近市區

2026-05-09 via Nuitee
Y
Y8821 family_with_children jp
8
Pros:

リニューアルされてとても清潔感があります。
ロケーションもとてもいいです。
テレビもリニューアル前より大きくなり、サブスクも観れるようになったのでとても使いやすいです。

Cons:

特にありません。

2026-05-08 via Nuitee
Q
qiuxia family_with_children jp
1
Pros:

这次入住是我在日本体验过最差的一次,性价比极低,完全不值得这个价格。房间非常狭窄且有异味,整体环境令人不适,但这些我都勉强忍了。

真正让人无法接受的是早餐的服务。当天排队时,我是第一个到的一位客人,后面还有两组客人(4人和2人)。当有4人座位空出时,先安排4人组我可以理解,但随后竟然直接把排在我后面的2人组也安排进去,而完全无视我,没有任何解释和道歉。这种不公平且无礼的处理方式令人非常愤怒。

早餐内容同样令人失望,甚至连最基本的牛奶都没有,完全不像一家酒店应有的水平。更离谱的是,工作人员还跑去前台投诉客人,这一幕被我丈夫亲眼看到。这样的服务态度实在难以置信。

整体来说,无论是房间、早餐还是服务,都没有任何值得肯定的地方。这样的酒店完全不值得推荐,绝对不会再来。


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今回の宿泊は、日本で経験した中でも最悪レベルのものでした。料金に対しての価値がまったく見合っておらず、部屋は非常に狭く、においも気になり、快適とは言えませんでしたが、それでも我慢していました。

しかし本当に許せなかったのは朝食時の対応です。私は1名で先頭に並んでいたにもかかわらず、4名グループだけでなく、その後ろに並んでいた2名グループまで先に案内されました。説明も謝罪も一切なく、非常に不公平で失礼な対応でした。

朝食の内容もひどく、ホテルの朝食とは思えないほど簡素で、牛乳すら用意されていませんでした。さらに、スタッフがフロントへ客について苦情を言いに行っていたところを夫が目撃しており、接客以前の問題だと感じました。

客室、朝食、サービスすべてにおいて満足できる点は一つもなく、この価格帯でこの内容は到底納得できません。二度と利用することはありませんし、他の方にもおすすめできません。


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This was by far the worst hotel experience I have had in Japan. The value for money is extremely poor and does not justify the price at all. The room was very small and had an unpleasant smell. Although uncomfortable, I tried to tolerate these issues.

What was truly unacceptable was the breakfast service. I was the first person in line, waiting alone, with two groups behind me (one group of four and another of two). When a table for four became available, I understood seating the group of four first. However, the staff then seated the group of two behind me as well, completely ignoring me, with no explanation or apology. This was extremely unfair and disrespectful.

The breakfast itself was also very disappointing. There was not even basic milk available, which is unacceptable for a hotel breakfast. To make matters worse, a staff member went to the front desk to complain about a guest, which my husband personally witnessed. This level of service is simply unbelievable.

Overall, there was nothing satisfactory about the room, the breakfast, or the service. This hotel is absolutely not worth the price. I will never stay here again and cannot recommend it to anyone.


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이번 숙박은 일본에서 경험한 호텔 중 최악의 수준이었습니다.

2026-05-05 via Nuitee
M
Motonori family_with_children jp
8
2026-05-03 via Nuitee
A
ALAN THUM TECK LOON extended_group my
10
satisfied
Pros:

Cozy clean room. Good location as near to eateries and shopping. Staffs are friendly. There’s an automatic cash foreign exchange machine at the lobby for convenience if really out of yen. There’s free coffee and a self service laundry at ground floor.

Cons:

During my stay, there’s a construction opposite the hotel. So there is some construction noise during the day.

2026-05-03 via Nuitee
O
ohkura solo_traveller jp
5
Pros:

キレイだった
スタッフの接客が良かった
朝食が美味しかった

Cons:

駐車場がない
近辺の駐車場も案内があったが道が狭く利用しにくかった
アメニティの説明がなかったため利用できなかった

2026-04-26 via Nuitee
M
MANTUNGkENNY couple hk
9
好舒服
Pros:

十分好

Cons:

2026-04-25 via Nuitee
W
Winnie Tan couple my
9
Good for short stay with a lot of eateries
Pros:

Staff were really helpful . I have a package that arrived late and they assisted to send it via international.mail [with charges] to me. Really appreciate the service.

Cons:

Far from train station. The surrounding has a lot of restaurants so there is always food smells outside the room as it was open air.

2026-04-24 via Nuitee
M
MENG TSUNG solo_traveller tw
8
Pros:

枕頭很好

Cons:

雙人床有點小,兩人一起睡有點擠

2026-04-18 via Nuitee
V
Vadsana solo_traveller th
7
Pros:

ห้องนอนไม่เล็กนอน2คนได้สบาย

Cons:

ค่อนข้างเก่าอาหารเช้าน้อย

2026-04-18 via Nuitee
T
TSUYOSHI extended_group jp
10
便利
Pros:

繁華街に近い

Cons:

なし

2026-04-05 via Nuitee
J
Junya couple jp
8
満足
Pros:

清潔感がありスタッフの対応も良かったです

Cons:

宿泊した階が下の方でホテル外からの騒音があったことです

2026-04-05 via Nuitee
S
SEIICIRO family_with_children jp
5
2026-04-04 via Nuitee
F
fumitaka extended_group jp
8
2026-04-03 via Nuitee
小島 couple jp
9
2026-03-31 via Nuitee
성복 family_with_children kr
10
2026-03-30 via Nuitee
崇司 couple jp
10
2026-03-30 via Nuitee
K
Kasane extended_group jp
7
2026-03-29 via Nuitee
C
Christian extended_group de
8
2026-03-28 via Nuitee
D
Dawa family_with_children us
10
Perfect location for food lovers
2026-03-28 via Nuitee