HOTEL MYSTAYS Gotanda

Hotels
•
Mystays Hotel Group
7.6 (973 reviews)
Shinagawa-ku, Higashigotanda 2-5-4 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Outdoor furniture
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Clean amenities
Cons:
Cleanliness concerns
High prices from some reviews

Categories

Cleanliness
6.74
Some reviews mentioned cleanliness issues, particularly with the bathroom.
Service
8.21
The staff were often described as helpful and kind.
Location
8.25
Multiple reviews highlighted the good location near transport.
Room Quality
7.2
Some comments indicated room size and quality concerns.
Amenities
7.73
Amenities were generally well-received, but minor issues noted.
Value for Money
7.19
Some reviews found prices high for what was offered.
Food and Beverage
7.74
Overall a positive sentiment on food options.
Overall Experience
7.71
Guests expressed a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Convenient Location
Located just a 5-minute walk from JR Gotanda Train Station, Hotel MyStays Gotanda provides easy access to popular attractions in Tokyo. With Shibuya and Ebisu Garden Place only a short train ride away, guests can explore the city effortlessly.

Comfortable Rooms
Each air-conditioned room at MyStays Gotanda is equipped with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with a bathtub. Guests can also enjoy the convenience of having an electric kettle and a fridge in their rooms.

Nearby Attractions
From the hotel's proximity to Gotanda Station, guests can conveniently visit iconic landmarks like Tokyo Tower and Roppongi Hills, both just a brief train ride away. Immerse yourself in the vibrant city life while staying at Hotel MyStays Gotanda.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

The full amount of the reservation must be paid at check-in.

Please present the booking confirmation to the front desk at time of check-in.

A towel and bathroom amenity set (including nightwear) is placed in each room, and replacements can be obtained for free at the front desk.

Alipay is accepted at the property.


An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 973 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.71
M
Mélanie • family_with_children • fr
3
Cons:

J'ai appris à l'arrivée que ma chambre était une smoking room. Odeur de tabac insupportable. Le reste était ok mais ma nuit a été gâchée.

2026-04-11 • via Nuitee
K
Kathy • family_with_children • pf
5
Pros:

Le personnel ont été très avenant malgré nos difficultés en anglais

Cons:

Tout était bien

2026-04-10 • via Nuitee
A
AKIHIRO • solo_traveller • jp
8
2026-04-10 • via Nuitee
K
Kanyathat • extended_group • th
5
Pros:

The staffs are very helpful.

Cons:

The rooms were not clean. There were used contact lens still on the bed when first entering the rooms. The rooms are a bit dusty.

2026-04-09 • via Nuitee
O
Oscar • couple • pl
7
2026-04-09 • via Nuitee
D
Dejour • couple • fr
10
2026-04-07 • via Nuitee
A
Azhar • couple • jp
8
2026-04-02 • via Nuitee
L
Liling • couple • tw
9
Pros:

乾淨，櫃檯人員非常樂於助人！

2026-03-29 • via Nuitee
M
MASAYO • family_with_children • jp
10
2026-03-29 • via Nuitee
J
JINYU • extended_group • tw
7
距離五反田站靠近，東京方便的區域，價格實惠，適合不常待在酒店中，只求一個可以安心落腳的旅客使用。
Pros:

酒店的位置靠近五反田站，步行大概6分鐘，是個方便的地點，附近supermaket、便利商店、餐廳眾多，酒店在寬敞的主街道上，雖然周遭有些酒店產業，但在主街上步行讓人感到安全放心。酒店的小包裝備品很貼心。

Cons:

房間還是有點太小了，至少與booking上提供的大小資訊感覺有落差。煮水壺有點故障，水滾了不會自動跳起，會持續燒直到水都燒乾，有因此被燙到，覺得有點危險。

2026-03-28 • via Nuitee
D
Debbie • family_with_children • au
7
Pros:

Location was great

Cons:

Rooms are very small

2026-03-27 • via Nuitee
I
iroha • couple • jp
6
2026-03-27 • via Nuitee
V
vittorio • family_with_children • it
8
Pros:

posizione molto buona , gentili e disponibili , pulizia ok e miroonde a piano terra per riscaladare eventuale cibi presi ai supermarket vicini

Cons:

camere un po' piccole che danno sull'esterno della struttura e non all'interno

2026-03-27 • via Nuitee
あさか • solo_traveller • jp
7
2026-03-26 • via Nuitee
M
MASAYUKI • couple • jp
7
2026-03-22 • via Nuitee
H
Hikaru • couple • jp
6
2026-03-17 • via Nuitee
Y
YUI • solo_traveller • jp
10
良い滞在でした！
Pros:

ベットが大きく、出張時にゆっくり休めました！
鏡が机についており、作業もしやすかったです。コンセントもかなり多かったので、非常に助かりました！

Cons:

若干ユニットバス、トイレが小さく感じました

2026-03-16 • via Nuitee
たかはし • solo_traveller • jp
1
2026-03-15 • via Nuitee
T
tomonari • solo_traveller • jp
7
2026-03-14 • via Nuitee
B
Bryce • solo_traveller • us
8
2026-03-12 • via Nuitee