FLEXSTAY INN Shirogane

Hotels
•
Mystays Hotel Group
7.9 (614 reviews)
Minato-ku Shirogane 5-10-15 , Tokyo , jp

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Children allowed

Facilities

Air conditioning
Luggage storage
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Cashless payment available
Thermometers for guests provided by property
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small room size
Limited amenities
No elevators

Categories

Cleanliness
8.04
The rooms and bathrooms are incredibly clean, but some amenities may need updating.
Service
8.51
Staff are friendly and very helpful, providing great hospitality.
Location
8.55
Optimal location in the city with easy access to shops and public transport.
Room Quality
7.5
Rooms are small and some furnishings are outdated, but generally functional and adequate.
Amenities
7.03
Basic amenities available, but some areas (like the kitchenette) are lacking in equipment.
Value for Money
8.49
Great value for the price, offering essential services competently.
Food and Beverage
7.04
No specific feedback, but some dissatisfaction about limited in-room beverage options.
Overall Experience
8.01
Overall, a positive experience with just a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:56

Property Description

Modern Self-Catering Accommodation
Flexstay Inn Shirogane provides a convenient stay just minutes away from Tokyo's iconic landmarks. The self-catering apartments are equipped with essential amenities like a kitchen, TV, and air conditioning, ensuring a comfortable and independent stay.

Convenient Facilities
Guests can enjoy the convenience of a coin-operated launderette on-site, as well as luggage storage services and vending machines for drinks. The property's thoughtful amenities cater to the needs of travelers looking for a hassle-free stay.

Accessible Location
Located near major subway stations and bus stops, Flexstay Inn Shirogane offers easy access to popular attractions like Tokyo Tower, Ebisu Garden Place, and Roppongi Hills. Explore the city with ease from this centrally located accommodation.

Experience comfort and convenience at Flexstay Inn Shirogane. Book your stay now for a memorable Tokyo getaway.

Important information:

Please note that the hotel has no lift.

Please note all rooms are smoking rooms.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

The property accepts Alipay.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 614 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 7.03
Value for Money: 8.49
Food and Beverage: 7.04
Overall Experience: 8.01
P
PhoeniX- • couple • hr
10
Yust perfect from the staff to the room everything was perfect
Pros:

It was in a perfect position in tokyo, we walked all around and it wasnt far from everything

2026-05-07 • via Nuitee
S
Sialababamak • solo_traveller • pl
10
Pros:

Super, że na dole była możliwość zrobienia prania i suszenia.
Lokalizacja strategiczna jak na pierwszy raz w Japonii.
Całość warunków adekwatna do ceny.

Bardzo polecamy.

2026-05-07 • via Nuitee
C
Cyril • solo_traveller • fr
10
2026-05-07 • via Nuitee
F
fabian • solo_traveller • fr
6
Hôtel correct, mais sans plus.
Pros:

Le rapport qualité/prix ainsi que la laverie au sein de l'hôtel ont été les seuls aspects que nous avons appréciés.

Nous souhaitons attirer votre attention sur le fait que l'établissement ne dispose pas d'ascenseur. De plus, l'isolation phonique entre les chambres, ainsi qu'avec l'extérieur, semble insuffisante. Un conduit d'aération mural donne directement sur l'extérieur. La proximité de la caserne de pompiers et des hôpitaux peut également perturber le repos, car les bruit extérieur reste totalement audible même lorsque les fenêtres sont closes.
Le lit pour 2 personnes est totalement trop petit.

Cons:

Nous souhaitons attirer votre attention sur le fait que l'établissement ne dispose pas d'ascenseur. De plus, l'isolation phonique entre les chambres, ainsi qu'avec l'extérieur, semble insuffisante. Un conduit d'aération mural donne directement sur l'extérieur. La proximité de la caserne de pompiers et des hôpitaux peut également perturber le repos, car les bruit extérieur reste totalement audible même lorsque les fenêtres sont closes.
Le lit pour 2 personnes est totalement trop petit.

2026-05-06 • via Nuitee
C
Clémence • couple • fr
6
2026-05-06 • via Nuitee
T
Takako • solo_traveller • jp
8
また利用したいです
Pros:

部屋が広く綺麗で消臭剤や台所洗剤、スポンジなどのアメニティも充実していました。

Cons:

若干駅から遠い、またエレベーターがないので重い荷物を階段で運ばなければなりませんでした。

2026-05-05 • via Nuitee
D
Danny • couple • gb
8
2026-05-04 • via Nuitee
X
XUEHAN • solo_traveller • cn
10
2026-05-04 • via Nuitee
G
Graham • solo_traveller • fr
7
2026-05-03 • via Nuitee
M
Mohammad • solo_traveller • ae
6
Pros:

Clean bed good shower good location

2026-05-03 • via Nuitee
M
Martin • solo_traveller • bg
8
2026-05-02 • via Nuitee
D
D. Tishan Janith kumara • solo_traveller • lk
8
good
Pros:

Easy access, friendly staff all good.

Cons:

room & bath room is too small. But understand it is nature of Japan.

2026-04-30 • via Nuitee
M
Marko • couple • rs
10
Pros:

great place, very clean and good location.
ありがとうございます！

2026-04-27 • via Nuitee
S
Salma • couple • fr
9
2026-04-27 • via Nuitee
N
nathalie • solo_traveller • fr
9
Pros:

Pratique, personnel sympa, confortable

Cons:

Un peu loin du metro

2026-04-25 • via Nuitee
Y
Yiamyut • solo_traveller • th
10
Warm Hospitality
Pros:

The accommodation is located in a quiet and peaceful area, with two convenience stores and a nearby Matsumoto Kiyoshi store within easy walking distance. There is a bus that goes directly to JR Ebisu or Shibuya Station for 210 yen, taking about 15–20 minutes. Alternatively, you can walk to Hiro-o Metro Station, which offers a convenient direct ride to Akihabara.

What impressed me the most was the staff. They were incredibly kind and genuinely helpful — the best service I’ve experienced in all 10 of my trips to Tokyo. Thank you for your sincere care and hospitality. Staying here truly felt like being at home. This is what authentic Japanese service feels like. I hope to come back and stay here again.

Cons:

The only downside would be the soundproofing. I could hear people in the next room talking, laughing, and occasionally bumping into the wall. However, it didn’t really bother me, as I think this is quite common in Japanese hotels. That said, if you’re someone who shops a lot and unpacks items from plastic bags every night to repack your luggage, the noise from the bags might disturb your neighbors. Even something as simple as accidentally hitting the wall with your elbow could result in someone knocking back from the other side.

Late at night, after midnight, someone tried to open my door. It was likely another guest who had been out drinking and went to the wrong room. However, the door was secure, so there was nothing to worry about.

Another thing to note is that the hotel does not have an elevator, so you’ll need to use the stairs. My room was on the 4th floor — but on the bright side, I probably lost a few kilos during my stay.

2026-04-25 • via Nuitee
D
Davide • couple • it
6
2026-04-24 • via Nuitee
S
Stefany • couple • fr
10
Incredible value for the price
Pros:

Room was comfortable, spacious, spotless clean and we didn't smell any cigarette smoke at any point during our stay. The staff were friendly and always there to help when we needed them. The neighborhood was a pleasure to explore, too. We'd definitely like to stay here again when we come back to Tokyo!

2026-04-24 • via Nuitee
K
KEID • couple • jp
1
Terrible
Pros:

None.

Cons:

Dirty and not cleaned.

2026-04-24 • via Nuitee
T
tidiane • couple • jp
8
2026-04-23 • via Nuitee