Charing Cross Hotel

Noise of mw just below. No reading light or switch near bed. Poor evacuation of water in sink. Pictures deceitful

A fine pleasant stay in a well located hotel.

I was at this hotel for about 15 minutes and realized I couldn't stay. Whatever they were using to clean made my eyes water, I was sneezing, and I could taste it in my throat. Unfortunately, they had already charged my credit card and said it was non - refundable. Even tho it was a severe irritant to me, they would not refund any of my money. Do not recommend.

Noticed small amounts of black mold on skirting boards in the bathroom. Also, small black mold on the grouting wall tile section right next to the shower.

Considering I paid such an over inflated price for my room for one night, the first game I had to play on entering my room was 'is it blood or ketchup' that was staining the top of the chest of drawers. I also had to play 'dodge the stray hair' while in the small shower' which was hanging off a broken soap tray. I understand the hotel was busy (I wouldn't have booked it if there had been more choice in Glasgow for the night I needed) but at double what I paid for a suite in the Strand Palace Hotel London some years ago (I know!!!, but I needed to stay in Glasgow on that one date and everywhere else was fully booked), they could have at least made sure the room was clean in advance. If I had paid a price reflecting on the quality of the accommodation (i.e. an awful lot less) I would have been more accepting of the situation... The staff were very apologetic the next day but they had my money and I just wanted to get out.

Tiny room and tiny shower
No hand wash facilities in toilet

Rooms was basic and clean, but comfortable. Shower was a let down as flooded and had no pressure

This is an old building and reflects in appearance. Room perfectly clean as was shower room.

A nice hotel. Shops and bus service nearby.
Some steps to climb to go up to the front door though and also inside to the rooms but my suitcase was carried upstairs for me by the receptionist - very helpful.

Clean and in a great location with helpful staff.
However the place needs a complete facelift. Just a good decoration throughout to make it an absolute gem.

Found the hotel very unclean, shower area very small no cooked breakfast, pot luck if you can find parking space

We couldn't get the shower to come hot so did not have a shower. Otherwise it was very nice.

It was nice and near Glasgow city centre just round the corner

Good location. Very small room, bathroom as well. Could hear everything on the corridor. Croissant at the breakfast table were out of date by a week.

Avoid property.

We had a guest stay and this is the feed back.

• Very small room, no room to open his suitcase.
• The room had a bad smell.
• No water pressure in the shower.
• Had to climb of the toilet to get to shower.
• Everything was falling apart in the building

They guest was due to stay for 4 nights and only stayed 1.
The hotel have ignored all emails complaining about the hotel.
We request as refund for the 3 nights they didn't stay and this has also been ignored.
This was due Cop26 so I am sure they re sold the room.

I stayed there for COP 26. The room was ok, comfortable and clean. I thought it was very expensive for the condition of the property. The breakfast was acceptable.

Due to weather conditions our travel arrangements were cancelled and required immediate accommodation. It was very disappointing, didn't look clean, was dated and when asked about breakfast was a told 'he could do it for £40!!
The room was an immediate shock to the system and also the fact you shared a toilet and shower with 4/5 other rooms. The room was cold, bedding stained! My daughter was in tears. We left (never intending staying) and managed to get in at an Ibis for £10 more inc. breakfast. Well appointed room, warm, comfortable and clean. It was more like a DSS/Benefits bed sit and well over priced for what it offers. DO NOT GO! You have been warned.

I was given a free upgrade. The room was modern, clean and comfortable.

Off site parking: first come, first serve basis. We parked near the hotel. Upon checking in the morning, the right side mirror of our car got broken. It looks like it was hit by a passerby.

Check-in: Smooth, reception asks for ID.

Room: we were placed on ground floor, room 25. Beside the reception. Has twin beds. Comfort room is clean. Amenities provided except for soap, toothbrush, toothpaste and shower cap. Towels are provided. Hot water working properly.
Spacious room. Good for 4 people. The bed is comfortable. Everything in the room looks old but is clean and good enough to use. Pillows are soft. Mattress/sheets looks yellow but clean. Lighting in the room is great. Plenty of cabinets. A couple of hangers were provided. Tea/coffee are available. Heater in the room is old and takes time to work.

Staff: Kind and polite. 4/5

Overall: 2.5/5

The place good enough to sleep in for a night.

Could not find a TV remote control but that was ok as we were tired and went to sleep. Next morning I looked under the bed for remote control and did not find it there but saw lots of fluff and filth and even discarded letter from a previous occupant. Told reception about the dirt under the bed and they said they would sort it.